All reviews

Rating Breakdown

  • 5
    93% (621 ratings)
  • 4
    5% (31 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)
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5 / 5 Share

Aug. 15, 2020

Great customer service and technical support. They fixed some issues on my site quickly. Highly recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

Best customer service we have had with a Shopify app! Very fast responses. And when we had a glitch (on my end) with setting up the account, Amit took care of it immediately on his end. I so appreciate him not sending a bunch of articles about what to do. Instead he took care of it quickly. Thank you!

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words. We assure you to provide continued support and keep on adding more features to the app that can add value to your store. :) Thanks Amit

5 / 5 Share

Aug. 14, 2020

App is amazing it has many types of recommendation widgets. Support is quick and responsive answered all my questions and also helped me in custom integrations.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

Karishma has been an excellent help & support. We can highly recommend the support-team. The app works perfectly - just the pricing has been an issue for us.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

I have used this app, and it's rich with factuality and indeed helps to increase sales. The App itself and its pricing fit to SME and Enterprises rather than SMBs. The options are cool, and you can also have a statistic about the App performance.

Using app

7 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 10, 2020

Does what it's supposed to! Had some issues upon first enabling the app that the Wiser-team promptly helped us iron out.

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 8, 2020

Very easy to use. Customer service was really fast and helpful. Responded in almost no time which is really impressive

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

Amit is amazingly helpful on the support. Very easy to navigate around the app and have things set up how you'd want them to appear.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

Great app!!! They helped customize the app for me for free! 10/10 recommend. I am excited to see how it will grow my business.

Using app

8 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 6, 2020

Great app, I had a problem that was fixed in a matter of days. It is running pretty good since. Best app for recommendations!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

great app to use i recommend and staff are really helpful and fast. i asked them to customise where i wanted my widget and was done with ease

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2020

Great app interface and customer support. Definitely the best app out there for upselling and product recommendations.

Using app

29 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 10, 2020

Great app with a lot of options! The customer service is also very helpful and customize the app functions to your personal needs :)

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2020

This is definitely the best upsell/cross sell app. You can easily customize your recommendations which a lot of the apps you can't do. The interface is super easy and intuitive. The customer service is amazing. They helped customize the look of the widget for me, and even pointed out an issue with my website on some web browsers unrelated to their app so I could report it to Shopify.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2020

We’ve been using the Wiser app to display personalized product recommendations on our store since the beginning of this year, and the results have been great. We see a lot of shoppers explore more products on our store, ending up making higher-value purchases. The best part we like in this app is their detailed analytics and stats that they show about conversions from recommendations and the type of recommendation widgets they have.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2020

This is a very good app to increase sales and beautify the website, No upfront costs required and you start it withe a click. I am using it since a few months now and they are continuously improving their AI. Keep it up team.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review. Glad to see that you are using our app on multiple stores from past few months and its working well for your stores. Thanks for showing trust in Wiser app. We assure you to keep on enhancing the app.

4 / 5 Share

June 30, 2020

The app is good. It has many widgets which can be placed on different pages. The pricing is OK for large store and It also offer FREE plan If you have up-to $50 sale. If you have very few sales and the amount cross $50, the charge is $19 which is more than 20% of revenue, it is very expensive for them. Instead of this tier system, they could charge 1% of sales amount, It is my personal preference.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the honest review. We worked a lot on our pricing structure and tried to keep it in a way that it can be affordable both for startups and also for the enterprise stores. Thats why we kept a range of Wiser generated sale, which we consider at the time of billing. We appreciate your feedback and will work more on pricing in future. Thanks Amit Porwal Team Wiser Personalized Recommendations

5 / 5 Share

July 6, 2020

* * * UPDATE FROM JULY * * * I've never experienced such a welcoming and open support like Wiser's. Really. Never. They are absolutely outstanding, super fast and helpful and managed to clarify a huge variety of issues and misunderstandings from my side. * * * The app itself is just great and great to work with. * * * I highly recommended to download the app and co-create with them as soon as possible!

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for such kind words and appreciation. Reviews like this inspire us to work hard on our app inorder to provide better features, better support in Wiser. We assure you that the app will keep on helping your brand. Thanks Amit Porwal Team Wiser Personalized Recommendations

5 / 5 Share

June 24, 2020

Customer service is really responsible, very quick to answer questions and the software is very easy to use!

Store

fenface

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2020

Good service and great technical support,Thank you very much for the help of technicians on our website.

Using app

3 months

Total reviews

1

Average rating

5.0