Xero & QuickBooks Smart Sync
Xero & QBO Sync by Reconcilely
Rating
4.8
feedback
67
chart
#4,107
All reviews
Rating Breakdown
Review RSS Feed
June 21, 2024
The app ws very easy to use, but not the right one for our needs. If you dont need to do an inventory then this is a great app
Dear merchant, Thank you so much for your kind words about the Reconcile app 🥰. We're thrilled to hear that you found it easy to use. Our team is always here to address any questions or concerns you may have. Your satisfaction is our top priority, and we genuinely appreciate your feedback. We're constantly striving to improve, and we’re excited to inform you that an inventory feature is on our roadmap for future development. We look forward to continuing to provide value and supporting the growth of your business. Thank you once again for your understanding and support. Best regards, The Reconcilely Team
April 18, 2024
It has been great! Reconciles everything so quickly and with ease, great customer service too.
Dear merchant, Thank you for taking the time to review our app and service! 😊 We’re more than happy to be always there for you. Looking forward to seeing your business grow. 🚀 Sending you our lovely vibes, Reconcilely team
April 3, 2024
Very good app if you have lots of reconciliations to do, easy to use. If from some reason something goes wrong, which happens rarely, there is a help line with a speedy reply.
Dear valued merchant, We're immensely grateful for your valuable review of our app and service! 🥳 Your feedback is truly invaluable to us. Be assured, we remain dedicated to delivering excellence at every turn! 🚀 Warm regards, The Reconcilely Team
April 2, 2024
I have converted from Quickbooks to Xero recently and was looking for a new Shopify Integration app. The Reconcile.ly team have been really helpful with any mapping issues.
Dear valued merchant, We extend our heartfelt gratitude for taking the time to review our app and service! 🥳 Your feedback means the world to us. Rest assured, we will continue striving to deliver nothing but our very best! 🚀 Best regards, The Reconcilely Team
March 21, 2024
A really good app with great support!
Dear merchant, Thank you for taking the time to review our app and service 🥳! We’ll keep delivering our best 🚀! With love, Reconcilely team.
March 10, 2024
Reconcile.ly has really good team they give their best to sort the issues promptly.
Dear valued merchant, Your glowing review brightened our day!🌟 We are genuinely thrilled to hear that you are enjoying the Reconcilely app and our support. 🙏 Rest assured, assisting you with any questions or concerns is our pleasure. Warm regards, The Reconcilely Team
June 26, 2024
Very helpful app and great customer service too.
Dear merchant, Thank you so much for spending time and reviewing our app!🤩 With love.🥰
Feb. 22, 2024
Works great, great help in syncing orders and payments (for paypal and other payments) to xero. Especially the country mapping option is ideal for EU merchants having to deal with every different VAT rate. Support might take some time to get, but is top notch once received.
Dear merchant, Thank you for taking the time to review our app. Apologize for any delays you may have experienced. Rest assured, we're actively working on improving our response times to provide you with even better service. We’re so delighted to see you are happy with the Reconcile 🥰 app. Our team is always here to answer your questions and concerns. If there is anything that we can improve please let us know. Your satisfaction is our priority, and we're grateful for your understanding. We are looking forward to delivering value and help your business grow. With love, Reconcilely team
Jan. 17, 2024
Reconcile.ly has made reconciling payments in Xero much easier! New features are making ecommerce accounting so much faster, easier, and automated.
Goodbye manual reconciliation! Let's go! 🤜🤛
Jan. 5, 2024
Amazing product and service! Tried a few Xero and Shopify sync apps and this one was by far the best, saved me hours. I needed assistance backdating payouts and Neo was so helpful - made everything a breeze:)
It was a pleasure to help you get going. Our goal is to save you those meaningful hours so you can reinvest them where it matters most: selling product and generating profit. Cheers! Neo
Oct. 20, 2023
Great app and great service! Effortlessly synced my payouts with Xero for reconciliation. Highly recommended!
Thanks so much for your review! 🤜🤛
July 18, 2023
Great Customer Service - extremely quick in sorting out problems via online chat with very helpful agent. Ap works like a dream and syncs seamlessly with Xero withot faults.
We pride ourselves in delivering top-tier customer service and I'm so glad our team has been able to do the same for you. Please don't hesitate to get in touch if you ever run into any issues or feature requests!
July 3, 2023
This app does it all. There is no other Shopify to Xero app that does what reconcilely does. Their support team goes above and beyond to make sure they get you what you need. The app functionality is flawless and so easy to understand. Thank you Reconcilely for making my life so much easier. I highly recommened this app!
We're thrilled you're happy with the results from using our app. Keep saving that time and enjoy it! All the best!
March 19, 2023
When ever I have had an issue whether be user error or system error, the friendly help desk is always there with prompt and efficient response and resolutions.
Appreciate you friends, thanks so much for the glowing review. Please get in touch if anything is needed or requested on your end!
Feb. 16, 2023
App works great and allows me to get product volumes into Xero so I can run additional reports. Customer service is up there with the best. Any problems are solved within minutes.
You're a star, it's been our pleasure to contribute our small part in the success of Ancestral Nutrition! Looking forward to continuing our awesome partnership together. Be well and continue succeeding!
Feb. 2, 2023
The functionality of the app is good. We run 3 different shopify stores and the app is pivotal in porting our sales over to Xero as an invoice record for our daily reconciliation. We ran into some issues with billing spanning late 2022 to now but thankfully Eric and the team were able to resolve this and get us back on track and assist with invoice mapping to ensure we imported correct data.
Hello. Looks like you submitted two identical reviews. I’m sorry you had this experience with the app. Stability is one of our staples, and sometimes things can certainly get in the way should Xero APIs not play nice, as is the case whenever we attempt to collect ledger accounts if the API is down. This can cause unforeseen results in which our only option is to react. The extreme majority of our customers don’t experience the volume of bugs you are describing, which is why I’d like to followup to understand your issues a little better and solve them for you. It seems you also have open support tickets. It would be ideal to be able to solve your support tickets and resolve this for you. Looking forward to it
Jan. 12, 2023
Works well to reconcile our Shopify payments to Xero. Also, very responsive and helpful support team.
Dec. 17, 2022
Absolutely terrible service. We had requested a trial and the app wouldn't even load. I spoke to support at their end and was told it was a Shopify issue. Then Shopify reviewed and it was found to be on this apps end. By this stage the 14 day trial had ended and I was yet to even be able to access the app. I was charged $990 USD for an app I can't even use. I wrote to support again asking for them to please refund and asked if we could start a trial next month as there was no point now as my finance person who would be using the app is on leave. I was then told by support that because we didn't have "time" to use the app during the trial we would have been charged. So now I'm $990 down for an app I don't even know if it works because I can't even use it. I have requested a full refund and am awaiting to hear back from them. Not feeling super confident after the past two weeks of communication. Be very aware.
Nov. 15, 2022
Nelvin has been absolutely amazing. Thank you. Every support request has been resolved promptly and with professionalism.
Nelvin is the bomb! Thank you so much for trusting us to be your solution for Shopify order reconciliation over the past 2+ years!
Sept. 27, 2022
Really awesome app and even better service! Would highly recommend to others. The service is better than most companies I have worked with.
Really appreciate your review. It's been our pleasure to be at your service over these past 2+ years :)