Xero & QuickBooks Smart Sync
Xero & QBO Sync by Reconcilely
Rating
4.8
feedback
67
chart
#4,107
All reviews
Rating Breakdown
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Aug. 22, 2022
Support is very knowledgeable. Customer service is amazing as well. Keep up the excellent service you are providing.
We appreciate your review and are grateful for the opportunity to be your solution! Please don’t hesitate to get in touch if you need anything.
Aug. 22, 2022
When I was syncing all the previous orders last month, there are some errors that I encountered. So I reach out to the customer support contact via chat. They're quick to respond very helpful. Keep up the good work. I really appreciate their immediate response to help us. Thank you so much!
Really appreciate your review, it’s our mission and we are passionate by driving results lime yours. Please never hesitate to get in touch if you need anything or have any feature requests. All the best!
June 7, 2022
Really fantastic customer service. This app definitely makes my life a lot easier. Thanks so much guys.
We appreciate you! Thanks for choosing Reconcilely to automate your Shopify accounting 🤗
May 20, 2022
Really good app, certainly the most stable and cost effective for pulling data through to Xero. Team are really quick to respond and provide great help when it is needed.
Really appreciate the kind words. We're at your disposal, please don't hesitate to reach out if you ever need anything, especially feature requests! All the best
May 12, 2022
Have been using this app for a couple of months now. It sends orders to Xero as you would expect. I particularly like the fact there is the option to consolidate all the card payments in to one transaction on Xero as that saves loads of time with the reconcile and isn't a feature that was available on a different app that I tried. I would have given them 5 stars, but the support is slightly hit and miss, either it is really fast or needs a bit of pushing to get an answer.
Thanks Geoff! Appreciate the kind words. My apologies on the delay getting your feature request out, it was caught in the tailwind of a very large release and we wanted to ensure everything was battle-tested before exposing it to customers. You can certainly expect both engineering and support to be back to regular speeds moving forward, and I look forward to your continued feedback and success using Reconcilely to automate your ecommerce accounting. All the best!
April 26, 2022
Just installed but very effective and nice customer service that's realy helpfull, already like it! Thanks Diego
Thank you so much Diego, it's much appreciated and it is our pleasure to help you automate your Shopify accounting. Please don't hesitate to reach out if you need anything. All the best!
April 24, 2022
This app is a time saver. Took some time for me to find an app that properly connects Xero to Shopify and I'm so happy I found this. The customer support staff are some of the friendliest and helped me get set up really fast! I've only configured it for the Shopify gateway / Stripe payments but it's also supposed to work with other payment gateways like Paypal, Afterpay and Laybuy.
Cheers! We're so happy to be your accounting partners of choice and glad our app is saving you so much time. We'll continue being at your disposal should you need anything. Have a great one!
April 11, 2022
So happy with this app. Has made reconciling to Xero a breeze and especially suited to us with it's multi-currency support. The Support team have been great and Eric was able to successfully investigate and solve an issue for us very quickly.
Thank you so much for your review, it's greatly appreciated. We're honoured to be your partner of choice, please don't hesitate to reach out if you need anything. All the best!
Feb. 22, 2022
Support is absolutely amazing - thank you Jerome, Diego and Carlos and all. The app is brilliant. It pushes the Stripe orders/invoices with a credit for the charges to reconcile with the payout - saving me hours and hours. And they backdated them to 30 November 2020 for free. Couldn't ask for a better service.
Cheers for your review! We’re at your service and honored to be your solution of choice :)
Feb. 18, 2022
I just started using this app and it took care of all my Shopify payments and my PayPal sales. It was fab and had a comprehensive yet easy setup. I also read where you could pay a one off charge for backdating from a precious time period and I did that today and it saved me hours and hours of work. App is FABULOUS! Support was great too.
Thank you so much! We pride ourselves in the work we do and so glad you can continually benefit from it All the best to you!
Feb. 14, 2022
We use Reconcile.ly to export online orders to Xero via Shopify and Paypal gateway and 99% of the time the sync is perfect. For the 1% that end up with issues, the support team at Reconcile.ly are fantastic and very responsive. Eric has helped me out a number of times with queries of varying complexity, quickly correcting any glitches or doing research on my most recent harder query on exchanges. Definitely recommend this app for Shopify/Xero integration.
Thanks so much for your kind words. We've got your back!
Jan. 14, 2022
We have this app in place to export web orders to our Xero package. On occasion there have been some that didn't immediately move over due to inventory on the Xero end, the support is second to none with quick, friendly and efficient processing and working together to ensure all the transactions get through as they should. I would 100% recommend this app for anyone using Shopify/Xero.
Thank you so much Adrian. Our goal is to make sure you spend as little time as possible dealing with reconciliation and bookkeeping. It's our pleasure to continue serving you! As always, we've got your back. Be well!
Jan. 6, 2022
Simply fantastic - and the support is awesome (shout out to Eric and Eyal!) If you are running Shopify and Xero - look absolutely no further!!
Thanks so much for your kind words! We're pumped to be your partner of choice and as you know, we've got your back. Get in touch anytime! Be well!
Dec. 2, 2021
Great app, so efficient and easy to set up. Eyal has been amazing to work with also. Created a custom override to assist with our reconciliation process between Xero and Shopify. Reconciliation has never been easier because of this.
Thank you so much for this glowing review. It wad a pleasure to release that feature for you. Thanks again for your product feedback! I owe the improvement to you! Always there for you so never hesitate to reach out. All the best and happy holidays!
Nov. 29, 2021
Eyal has been amazing to deal with, extremely responsive to app improvement suggestions and it works smoothly. He added in the due date feed from Shopify to Xero for me and also an option to use billing customer instead of billing person in Xero.
It was a pleasure to help out, and thank you so much for your product feedback as well as this awesome review. We're always on the lookout for great new features to add, and yours were no exception! Have an amazing day!
Nov. 24, 2021
Useful app that does things I wouldn't know how to do - and an extremely helpful online support team that sort out problems swiftly and efficiently.
Thanks so much for taking the time to write out this review about Reconcilely. Our goal is to automate the stuff you don't want to deal with, and we're happy to provide you the support you need to be successful. Please don't ever hesitate to get in touch. We've got your back!
Nov. 14, 2021
Very easy to use and the support has been great! I have installed this app for over a year and have had no issues, only good things to report here!
Thank you so much for this glowing review! We're so happy to be your partner of choice for sending your Shopify sales data to Xero. We're at your service!
Nov. 11, 2021
This app is a great time saver for anyone using Shopify and Xero. The support was first class when I had a few queries after install, really impressed.
Thank you so much for taking the time to write this review. Tier 1 support is something we're very proud of and take very seriously. We've got your back! Don't hesitate to get in touch if you need anything and thanks for using Reconcilely!
Oct. 29, 2021
We run a complicated, high transaction volume business with many marketplace integrations and multiple payment gateways and this App is really helping us reduce the accounting workload. The set up process was smooth thanks to the excellent support, it was worth reaching out to the team early on, they are incredibly responsive. Really excellent app and service, thank you :)
Thanks for this review, it's really appreciated! It was a pleasure to help you through your onboarding. Please don't ever hesitate to get in touch! Til next time, keep crushing it! 💪
Oct. 26, 2021
We use this app to integrate Shopify with Xero for shopify and afterpay online retail transactions and the time it saves is immense. It's so liberating being able to run your business and focus on what matters while reconcile.ly does it's thing in the background automatically. So easy to set up and connecting through to Xero is enabling us to make accurate fact based business decisions using absolutely current accounting information. The visibility it's given us as a start-up has been immensely powerful. Support is incredibly responsive and nothing is ever too much of a bother. In a word this app is EPIC and the reconcile.ly team more so!
Thank you so much for your vote of confidence! We're so happy to be such an important part of your workflow. At your service!