All reviews

Rating Breakdown

  • 5
    95% (69 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

Nov. 29, 2021

Eyal has been amazing to deal with, extremely responsive to app improvement suggestions and it works smoothly. He added in the due date feed from Shopify to Xero for me and also an option to use billing customer instead of billing person in Xero.

Store

Vari

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

It was a pleasure to help out, and thank you so much for your product feedback as well as this awesome review. We're always on the lookout for great new features to add, and yours were no exception! Have an amazing day!

5 / 5 Share

Nov. 24, 2021

Useful app that does things I wouldn't know how to do - and an extremely helpful online support team that sort out problems swiftly and efficiently.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to write out this review about Reconcilely. Our goal is to automate the stuff you don't want to deal with, and we're happy to provide you the support you need to be successful. Please don't ever hesitate to get in touch. We've got your back!

5 / 5 Share

Nov. 14, 2021

Very easy to use and the support has been great! I have installed this app for over a year and have had no issues, only good things to report here!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this glowing review! We're so happy to be your partner of choice for sending your Shopify sales data to Xero. We're at your service!

5 / 5 Share

Nov. 11, 2021

This app is a great time saver for anyone using Shopify and Xero. The support was first class when I had a few queries after install, really impressed.

Using app

About 1 month

Total reviews

15

Average rating

4.9

Developer Reply

Thank you so much for taking the time to write this review. Tier 1 support is something we're very proud of and take very seriously. We've got your back! Don't hesitate to get in touch if you need anything and thanks for using Reconcilely!

5 / 5 Share

Oct. 29, 2021

We run a complicated, high transaction volume business with many marketplace integrations and multiple payment gateways and this App is really helping us reduce the accounting workload. The set up process was smooth thanks to the excellent support, it was worth reaching out to the team early on, they are incredibly responsive. Really excellent app and service, thank you :)

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for this review, it's really appreciated! It was a pleasure to help you through your onboarding. Please don't ever hesitate to get in touch! Til next time, keep crushing it! 💪

5 / 5 Share

Oct. 26, 2021

We use this app to integrate Shopify with Xero for shopify and afterpay online retail transactions and the time it saves is immense. It's so liberating being able to run your business and focus on what matters while reconcile.ly does it's thing in the background automatically. So easy to set up and connecting through to Xero is enabling us to make accurate fact based business decisions using absolutely current accounting information. The visibility it's given us as a start-up has been immensely powerful. Support is incredibly responsive and nothing is ever too much of a bother. In a word this app is EPIC and the reconcile.ly team more so!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your vote of confidence! We're so happy to be such an important part of your workflow. At your service!

5 / 5 Share

Dec. 14, 2021

My issue was sorted quickly within a few minutes. Very pleased with the current service. I would recommend using this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for using Reconcilely to send your Shopify orders and payouts to Xero! We're at your service.

2 / 5 Share

Oct. 14, 2021

The app didn't work for us. It has a bug that messed up quite a lot of our Xero accounting, which will now need to be manually fixed. Customer service takes days to reply and was unable to resolve the issue despite several emails.

Using app

14 days

Total reviews

4

Average rating

3.5

Developer Reply

I'm so sorry you didn't have a great experience -- the issue you experienced was related to a recent upgrade and it has since been resolved. I reached out privately with a solution to void any mistakenly sent invoices on your behalf. We've recently onboarding a support team with several members being available on previously off-times. You'll find our response time has sharply declined, and we'd love for you to give us another chance soon! All the best! UPDATE: I've tried to reach you several times without any success. I'd love to take care of this for you, and to compensate you for any inconvenience we may have caused. If you ever would like that, please don't hesitate to reply or reach out at your convenience.

5 / 5 Share

Oct. 1, 2021

Great app, so efficient and easy to set up and understand, integration with Xero is effortless. We changed over from another app to Reconcile.ly and so far we are very impressed. Fast and helpful support when you need it too.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for your feedback and we're happy to be able to support the growth of your store via Reconcile.ly Cheers!

5 / 5 Share

Jan. 17, 2023

Immediate response from Ramon and issue resolved completely. Very understanding in understanding my issue. Thank you.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review — we’re at your service!

5 / 5 Share

June 26, 2021

I use Shopify for online sales and Point of Sale and used to dread the Shopify aspect of my quarterly VAT (tax) return. Have now been using this app since April, and am saving hours, possibly days, of manual input each month. 100% recommended! Customer support has also been fast and friendly. SO pleased this app was recommended to me. Definitely give it a try!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Woohoo! Thanks so much for your kind words Simon. Our mission is to simplify Shopify accounting for you! We’re at your service!

5 / 5 Share

June 16, 2021

Xero Sync hassle-free. Great support 100% recommended. Simple easy and time-saving... Great if you are in the UK

Using app

Over 1 year

Total reviews

8

Average rating

4.0

Developer Reply

Thanks so much for taking the time to share this with the rest of the app store. We pride ourselves serving customers from around the world too! At your service!

5 / 5 Share

June 15, 2021

Fantastic App, it does exactly as it says and deals with FX no problem. This has saved me huge amount of time reconciling to the bank.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words. We're humbled to represent such an important part of your workflows. Thanks again!

5 / 5 Share

May 22, 2021

Reconcile.ly has been a huge time-saving for us by effortlessly syncing and categorizing our Shopify payouts to Xero for over a year now. On the rare occasion that glitches occur, the team jumps in quickly to help. If you use Xero, you should be using this app.

Store

SOFLETE

Using app

About 1 year

Total reviews

7

Average rating

4.7

Developer Reply

We really appreciate your awesome review. We're at your service!

5 / 5 Share

April 14, 2021

One of the easiest Xero-Shopify apps to use. Connects quickly and easy to set up. Excellent support, helping us to get every running quickly.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words. We're at your service!

5 / 5 Share

March 16, 2021

A huge saving of time and effort - this app makes shopify<>xero a breeze and is brilliantly simple, yet powerful. Could not recommend more highly!

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for taking the time to write this out. We are at your service!

5 / 5 Share

March 9, 2021

I have been using Reconcile to pull orders from Shopify to Xero. App works well and the team are responsive to questions and development suggestions. Eyal recently added a function to the app within 7 days that I requested. Great service.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for taking the time to share your experience with the world. We're proud to be your solution for Xero reconciliation and are at your service. :)

5 / 5 Share

March 8, 2021

So far so good. I'd been looking for a Xero connector that would just post a summarized invoice for payouts rather than each individual order. This reduces time spent on reconciliation, contact and invoice clutter in Xero and reduces redundancy since individual order info and better reporting is available within Shopify anyway.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

You’re the best! Thank you so much for taking the time to share your experience using Reconcilely :)

5 / 5 Share

Dec. 22, 2020

This app really does save time. It automatically raises an invoice ready for the payment to be reconcilled. Customer services was very quick and polite when I did have a problem which was resolved without fuss.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write this review, we're glad Reconcile.ly is saving you time and headache. :)

5 / 5 Share

Sept. 14, 2020

We would go nowhere else for our order reconciliation. Reconcil.ly is our number 1 go-to for accounting and expending our Victorious Brand.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're forever grateful for your business and support, and hope to continue responding it in kind tenfold!