Rating

4.9

feedback

5,440

Reviews

chart

#35

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    6%
  • Less than a month
    20%
  • Less than a year
    54%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by team members like Alex, Riya, Saumya, and Shafta. Customers appreciate the quick responses, efficient problem-solving, and personalized assistance they received. The app itself is described as helpful, easy to set up, and effective in boosting sales through upsells. However, there are a few negative reviews mentioning issues with billing, lack of transparency, and slow response times from support.

Highlights

Exceptional customer support and quick responses
Effective app for upsells and boosting sales
Ease of setup and helpful assistance
Issues with billing and lack of transparency
Some complaints about slow response times from support

Rating Breakdown

  • 5
    96% (5,232 ratings)
  • 4
    2% (116 ratings)
  • 3
    0% (19 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (58 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 31, 2025

Great app, fast responsiveness from the support team.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Customer service A++++++++++ - helped with everything. Saumya was amazing!!!!

5 / 5 Share

Jan. 29, 2025

I’ve only used Recovert for a day, but I’m already impressed! The app is easy to use, and the recovery tools are really helpful. What stood out the most was the amazing support from Alex and Ashley—they were quick to respond and provided clear, friendly assistance. I’m excited to keep using the app and see how it supports my recovery!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

good communication, helpfull and nice

Using app

5 months

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more