Upsell.com ReConvert Bundles
ReConvert Checkout & Post Purchase Bundles Upsell Cross Sell
Rating
4.8
feedback
2,741
chart
#61
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
23%
-
Less than a month
28%
-
Less than a year
29%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify app are quite mixed. On the positive side, many users praised the fast and helpful customer support, with specific mentions of helpful individuals like Alex and Saumya. Users appreciated the quick responses and efficient assistance they received. The app was also commended for its ease of use, effectiveness in upselling, and the availability of 24/7 human support. Additionally, some users highlighted the app's tiered pricing structure and support for multiple languages. However, on the negative side, there were complaints about unexpected charges, lack of transparency regarding pricing, and issues with the app not working as expected. Some users also mentioned concerns about ads being added to the thank you page without consent, leading to dissatisfaction and distrust in the app.
Highlights
Review RSS Feed
All reviews
Dec. 13, 2025
Saumya was very professional and patient with troubleshooting with me. I wanted to setup my upsell page 1 and she drove it to completion with me. I appreciate people like her that laves no room for lacking of anything. She closed to loop completely. She was very patient and professional.
Dec. 12, 2025
Shafta was incredible. She didn’t just offer generic advice — she recorded a detailed, step-by-step video tailored specifically to the issues I was facing and walked me through exactly how to fix them. Her clarity, patience, and hands-on guidance made the entire process so much easier. I highly recommend her and upsell if you need real expertise and personalized support!
Dec. 12, 2025
SHOCKINGLY PREDATORY BILLING. Reinstall = instant $1,299 charge This app just hit us with a $1,299 charge the moment we reinstalled it — not after using it, not after selecting a plan, not after confirming pricing, but simply for reinstalling while evaluating tools. There was no clear warning, no explicit confirmation, no “you are about to be charged $1,299” screen. The charge was calculated off our past 30 days of order volume, which makes this especially dangerous for larger merchants. If you run a real business, this is not a small mistake — it’s a four-figure surprise. When we contacted support, they shrugged and said this is their “policy” and refused a refund. That response says everything. A policy that relies on surprise billing and gotcha UX is not acceptable, no matter how you try to justify it after the fact. This feels deliberately engineered to extract money from merchants who reinstall to evaluate the product — something completely normal in SaaS. No reputable tool charges over $1,000 without crystal-clear, unavoidable disclosure and affirmative consent. WARNING TO OTHER MERCHANTS: if you reinstall this app, you may be charged immediately and massively, even if you don’t end up using it at all. That alone should disqualify this product. We will never use this app again and strongly advise others to choose a post-purchase upsell tool with transparent, ethical billing practices.
Dec. 12, 2025
Upsell ReConvert is one of the best apps for post-purchase upsells. It’s extremely easy to set up, delivers great results, and has all the features needed to boost revenue. The support team is incredibly responsive and truly helpful, they resolve queries quickly and guide you through anything you need. Highly recommended for anyone looking to optimise their upsell funnels!
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