Rating

4.9

feedback

5,351

Reviews

chart

#45

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    6%
  • Less than a month
    20%
  • Less than a year
    54%
  • More than a year
    17%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users mentioned specific support representatives like Riya, Ash, and Shafta who were extremely helpful, patient, and quick to resolve any issues. Customers appreciated the ease of installation and the comprehensive features offered by the app. The support team was commended for going above and beyond to assist users with setup and customization. However, there were a few mentions of unclear pricing models and automatic billing after the trial period, which some users found restrictive. Overall, the app received high praise for its functionality and exceptional customer service.

Highlights

Excellent customer support
Ease of installation and setup
Comprehensive features
Unclear pricing model and automatic billing
High praise for functionality

Rating Breakdown

  • 5
    96% (5,150 ratings)
  • 4
    2% (116 ratings)
  • 3
    0% (17 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (54 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 19, 2024

charged without our consent, app only upsold once and then wasn't live for days, will request refund of $29 USD

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 19, 2024

neede help and support staff was on it after 10 seconds and solved my problem, amazing support!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

bueno

Store

NexShop

Using app

--

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 19, 2024

Love the app. Great features. Big thanks to Ash for his support setting it up.

Using app

--

Total reviews

2

Average rating

5.0

All reviews

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