Rating

4.9

feedback

5,432

Reviews

chart

#40

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    6%
  • Less than a month
    20%
  • Less than a year
    54%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by team members like Alex, Riya, Saumya, and Shafta. Customers appreciate the quick responses, efficient problem-solving, and personalized assistance they received. The app itself is described as helpful, easy to set up, and effective in boosting sales through upsells. However, there are a few negative reviews mentioning issues with billing, lack of transparency, and slow response times from support.

Highlights

Exceptional customer support and quick responses
Effective app for upsells and boosting sales
Ease of setup and helpful assistance
Issues with billing and lack of transparency
Some complaints about slow response times from support

Rating Breakdown

  • 5
    96% (5,226 ratings)
  • 4
    2% (116 ratings)
  • 3
    0% (19 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (58 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 27, 2025

The person I talked to helped me undersand what the price was and what was going to be charged.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Je suis extrêmement satisfait du service client de ReConvert sur Shopify. Leur équipe a fait preuve d'une rapidité exemplaire, d'une politesse remarquable et d'une expertise approfondie pour résoudre mes problèmes. Je recommande vivement leur application et leur support exceptionnel.

Store

Nessiha

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Great service Quick & easy.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Support is great. Alex has been very kind and useful

Using app

--

Total reviews

4

Average rating

3.8

5 / 5 Share

Jan. 27, 2025

Alex was amazing, I'm so impressed that you have someone on live chat support to assist you throughout the whole set-up process.

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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