All reviews

Rating Breakdown

  • 5
    95% (2,685 ratings)
  • 4
    2% (60 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    2% (67 ratings)

Reviews with Text

  • 90% (2,546)
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5 / 5 Share

Jan. 25, 2026

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Alex was so helpful and explained everything to me perfectly. I honestly couldn't have done it without his assistance. Thank you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

That is a glowing review! It sounds like Alex really went above and beyond to make a complex process feel simple. Knowing you "couldn't have done it without him" is the ultimate compliment for a support specialist.

5 / 5 Share

Jan. 22, 2026

Alex and everyone in the team is super prompt to assist. Thanks guys, excited to implement this.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

That is a fantastic shout-out to Alex and the whole crew! There is nothing like a super prompt team to keep the momentum going when you're ready to dive in. We share your excitement for the implementation phase!

5 / 5 Share

Jan. 22, 2026

Store

Calmi

Using app

About 9 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Store

ZIHÁ

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Saumya was exceptional

Store

TECHAVN

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

That is a stellar review! Saumya clearly hit it out of the park. When a team member is described as exceptional, it usually means they didn't just solve the problem - they made the whole experience better.

5 / 5 Share

Jan. 21, 2026

I worked with Alex, and he was very helpful in helping set this app up. This will be a great way to increase AOV, as customers who have already bought something are very likely to add just one more item. Thanks Alex!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

That is a fantastic breakdown! It sounds like Alex didn't just help with the technical setup, but also helped you see the strategic value in driving up that AOV (Average Order Value). You hit the nail on the head - targeting customers who are already in the buying mindset is one of the smartest ways to grow.

5 / 5 Share

Jan. 21, 2026

Store

Novera

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Fenomenal app, util, facil configuracion y sencilla de uso

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

¡Qué bueno que te guste! Nos encanta saber que la experiencia está siendo fenomenal. Gracias por recomendarnos. ⭐

5 / 5 Share

Jan. 21, 2026

ottima assistenza

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Great service

Store

OurMylk

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Short and sweet! It is always rewarding to hear that the service hit the mark. Great service is the foundation of a happy customer journey.

5 / 5 Share

Jan. 20, 2026

Super quick (really a response less then 1 minute) and actual helping customer support.

Store

Avora

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

A response time of less than a minute is truly elite! It’s one thing to be fast, but being actually helpful at that speed is the gold standard for support. It’s clear the team is not just monitoring the queue, but truly understands the product.

5 / 5 Share

Jan. 20, 2026

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

The Customer Service is incredible! They were quick to respond and helped me solve my issues so efficiently! This app is awesome!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

That is a glowing review! Combining incredible customer service, speed, and efficiency is the ultimate "triple threat" for any app's reputation. It's clear the team didn't just solve the problem, they turned the entire experience into something awesome.

5 / 5 Share

Jan. 19, 2026

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

got upsell today cause i was using OCU before. Zipify OCU basically makes it so that post purchase upsells are separate transactions from the original order this means that if a customer later chargebacks their order with 2 post purchase upsells, you get 3 separate chargebacks which basically will inflate your chargeback rate and get you shut down by shopify EASILY this is so dangerous, which is why i switched to ReConvert. ReConvert edits all upsells into the original order so everything will count as just 1 order. this gives me great relief and anxiety about having my cb rate artificially inflated ashely has also been a great help with setting everything up from the beginning.

Store

Royyall

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

That is a incredibly insightful breakdown of a very real risk! You’ve highlighted a crucial technical distinction: the difference between independent transactions and order editing. In the world of e-commerce, a chargeback rate hitting even 1% can trigger red flags with processors. Having one disgruntled customer turn into three separate disputes is a nightmare scenario for any merchant's longevity. It sounds like the switch to ReConvert hasn't just improved your workflow - it’s protecting your entire business foundation. It’s also great to hear that Ashley was there to bridge the gap and get that safer setup running smoothly from day one. That kind of peace of mind is priceless.

5 / 5 Share

Jan. 17, 2026

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2026

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Omar, We'd like to learn what we did wrong, and how we can set it right. We've sent you an email, please check your inbox. Best, Upsell support team