Upsell.com ‑ ReConvert Upsell
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Rating
4.8
feedback
2,836
chart
#56
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May 9, 2026
May 9, 2026
Talked to Samya and Shafta and i have had a big struggle to find an app that works good for the thank you page in Sweden. Now it is set up and it works very well. Super happy with the result and the great support i got.
May 7, 2026
VERY GOOOD I LIKE IT TO MUCHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
May 5, 2026
Alex was very clear and very helpful. He helped me understand the issue I was having and made recommendations on how to rectify the issue.
May 14, 2026
They just randomly charged me $1299.99 for absolutely no reason. This is an emergency as it now stops me from purchasing shipping labels. UPDATE: It wasn't "random" but was a mistake - basically I imported a bunch of orders into the app which generated a large "usage" charge as their system couldn't differentiate a live order from an old order. UPDATE: The team was quick to refund the charge. I was messed up for several hours because a "failed bill" in Shopify blocked our ability to purchase shipping labels. The good news is twofold: they fixed the problem (reversed the charge) and they also implemented a fix to the original problem (a "sanity check" that's triggered if a large number of orders are suddenly generated out of the blue. I've updated my star rating to 4 stars because they've fixed that problem for future customers. Still not going to lie - being down for several hours messed us up quite a bit and stressed me out needlessly, but I do give mad respect to people who fix their mistakes!
April 29, 2026
Saumya gave good support in processing my refund as I accidentally installed the apps twice. Trial is only for first time use.