ReConvert Upsell & Cross Sell
ReConvert Checkout & Post Purchase Bundles Upsell Cross Sell
Rating
4.9
feedback
5,353
chart
#52
All reviews
Rating Breakdown
Review RSS Feed
Dec. 12, 2024
incredible. Saumya was so helpful
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 11, 2024
Store
My Store
Using app
23 days
Hey! Thank you for your 4* review and I'm pleased you are happy! How could we improve? Let us know! [email protected] Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 11, 2024
great
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 10, 2024
Great app. Easy to setup with the good customer support live chat service.
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 9, 2024
I recently had the chance to use this app, but my experience was far from satisfactory. One major issue I encountered is the company behind the app. Unfortunately, they seem to lack transparency and reliability in their customer engagement. A particular area of concern is the invoices sent out to customers. I strongly advise anyone using this app to double-check the invoices you receive—they may contain discrepancies. This lack of attention to detail and clear communication leaves a lot to be desired. While the app itself might serve its purpose in some respects, the poor customer management practices overshadow its potential. It's disappointing to encounter such a lack of accountability. For anyone considering this app, proceed with caution, and ensure you keep an eye on your billing details. Transparency and reliability are crucial, and sadly this company falls short.
Hi Talis Thank you for sharing your feedback. I'm truly sorry to hear about your negative experience with our app and our amazing customer care team. While we take your concerns very seriously, especially regarding billing transparency and communication, I've reviewed that chat you've had with the team and can only say they've been totally professional and were there to help you every step of the way. It seems there may have been a misunderstanding about how our pricing is structured, which combines your store’s total order volume with 0.75% of the additional revenue generated by ReConvert. I will be reaching out to you directly to sort this out and provide a clear breakdown of your charges. I promise to do my best to resolve this for you and ensure everything is accurate. Thank you for giving us the opportunity to address your concerns and improve. Best regards Avraham Customer Success Director
Dec. 7, 2024
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 7, 2024
Great post-purchase upsell app! Shafta from customer support was incredibly helpful in setting up my funnel. Her guidance made the process smooth and effective.
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 7, 2024
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 7, 2024
Easy setup and prompt support if needed. Thank you Saumya at Reconvert
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 6, 2024
I've had this app for a while, but haven't jumped fully in as we're waiting on some operational updates first. That said, when I reached out I was helped within seconds by Alex. He got my issue solved, went above any beyond, and checked in to see if I needed anything else. Looking forward to using this app more. Thank you Alex!
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 6, 2024
shafta helped me set up the application really thank you she didn't count her time, now everything works thank you for your assistance
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 6, 2024
with regret donot usefull anything from it
Hi Pink Life, I was truly surprised to see your review 😟, as most of our merchants find exceptional value with ReConvert - many even achieving over 4000% ROI! 🚀 It looks like you didn’t complete the 30-day no-risk trial or reach out to our 24/7 customer care team for assistance. From what I can see, you installed the app on 21 November 2024 and uninstalled it the same day, then reinstalled it on 2 December and left a review shortly after. I’m genuinely confused... 🤔 We’re here to help you succeed and ensure the app works perfectly for your store. Leaving a review like this without fully exploring the app or allowing us to assist isn’t helpful to you, us, or other merchants who rely on accurate feedback. If you’re open to giving ReConvert another shot, we’d love the chance to help set you up for success. 💪 Feel free to reach out anytime - we’re happy to support you every step of the way! Best regards, Avraham Customer Success Director
Dec. 5, 2024
Good app for upsells and Riya was very helpful!
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 5, 2024
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 4, 2024
Alex answered quickly and helped me set up an awesome upsell, thank you!!
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 6, 2024
Great service by Alex and very fast at replying, top guy
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 4, 2024
Ein sehr hilfsbereiter Berater.
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 3, 2024
great support
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 3, 2024
I would definately recommend the app to others. I was having a little trouble understanding the set-up to my Reconvert app and Riya came to the rescue. See helped me to understand the whole process and I'm looking forward to using the app for many years. Mike Jastrzebski
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Dec. 3, 2024
I enjoyed excellent customer support and assistance from the specialist Shafta during my trial period. I like this platform, and we will use it past the trial end date.
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert