All reviews

Rating Breakdown

  • 5
    95% (2,669 ratings)
  • 4
    2% (51 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 91% (2,556)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2026

The Customer Service is incredible! They were quick to respond and helped me solve my issues so efficiently! This app is awesome!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

got upsell today cause i was using OCU before. Zipify OCU basically makes it so that post purchase upsells are separate transactions from the original order this means that if a customer later chargebacks their order with 2 post purchase upsells, you get 3 separate chargebacks which basically will inflate your chargeback rate and get you shut down by shopify EASILY this is so dangerous, which is why i switched to ReConvert. ReConvert edits all upsells into the original order so everything will count as just 1 order. this gives me great relief and anxiety about having my cb rate artificially inflated ashely has also been a great help with setting everything up from the beginning.

Store

Royyall

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Very quick, friendly & efficient service from the team, they solved my query within 5 minutes. Super helpful! Thanks Ashley :)

Using app

11 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 16, 2026

Using app

19 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 16, 2026

Utilizei o aplicativo por algum tempo, e obtive suporte quando necessitado!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Ashley was amazing so helpful and fixed my issue super quick :)

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

This is a great app that genuinely drives more sales

Using app

Over 6 years

Total reviews

10

Average rating

4.9

1 / 5 Share

Jan. 14, 2026

I had a very frustrating experience with Upsell.com. There is no clear or real time overview of the costs you are building up while using the app. Charges are not visible in advance and are suddenly deducted, which came as a complete surprise. In my case the app generated €340.86 in upsell revenue, while €424.70 was charged in usage fees. Paying more than the app earns makes no sense for a merchant. The pricing structure is unclear and based on impressions that often do not convert, yet still count towards billing. Without clear cost visibility or safeguards this app is risky to use. I would not recommend this app unless you are willing to constantly monitor your Shopify bill and accept unexpected charges.

Using app

3 months

Total reviews

8

Average rating

3.8

5 / 5 Share

Jan. 14, 2026

Awesome. Alex was very helpful!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Shafta est exceptionnelle.. un service tres repondant avec lein de patience et ecout. Merci a Elle depuis la creation de ma boutique.

Using app

9 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 13, 2026

We didn't use the app for probably a year or so und forgot to delete it. With the time, the amounts charged went 10x out of nowhere. Last month they charged us $319 for nothing. Seems very criminal. Upsell.com team - if you want me to adjust this review, please refund

Using app

Almost 5 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there Avraham here, Director of Customer Success at Upsell.com I read your review and the conversation you had with the team, and I am genuinely sorry for the stress and frustration this has caused. I have already reached out to you directly with a full resolution If you are open to giving us another chance, please reply all to the email I've sent you (to make sure it's received by me directly). Many thanks Avraham Director of Customer Success Upsell.com

5 / 5 Share

Jan. 12, 2026

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com

5 / 5 Share

Jan. 12, 2026

Using app

About 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com

5 / 5 Share

Jan. 12, 2026

Thanks for youre help Alex!

Store

Abrigu

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com

5 / 5 Share

Jan. 11, 2026

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Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com

5 / 5 Share

Jan. 9, 2026

Ashley was very helpful and solved any issues I had which made setup easy.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com

5 / 5 Share

Jan. 9, 2026

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com