ReConvert Upsell & Cross Sell
ReConvert Checkout & Post Purchase Bundles Upsell Cross Sell
Rating
4.9
feedback
5,353
chart
#52
All reviews
Rating Breakdown
Review RSS Feed
July 22, 2024
Great support and help from Riya but the onboarding setup still say it is not setup even that it is.
Hi Thank you for your 4* review on the app store. Glad Riya was able to help so much! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences. I've emailed you, can you come back to me? Thanks! Avraham Customer Success Director
July 19, 2024
Ash was helpful and offered assistance. Thanks
Hi Thank you for your 4* review on the app store. We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences. I've emailed you, can you come back to me? Thanks! Avraham Customer Success Director
July 16, 2024
Wish it worked for other multi currency but its a shopify limitation
Hi Thank you for your 4* review on the app store. We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences. I've pm'd can you come back to me? Thanks! Jordan Customer Care
July 15, 2024
I just started building the first flows in the app, and I can say there is a lot of room for improvement. when it comes to highlights, it would be amazing customer support as Saumya is a huge help for me during onboarding to the app! She is not there just to answer on all of my questions and assist me during work, but also proactively checking on a process
Store
Mein Shop
Using app
4 days
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad Saumya was a huge help! She is doing great! Always here for you 🖤 Avraham | Customer Success
July 14, 2024
Still figuring out the app but it's great , have just deducted 1 point because the downsell trigger is not yet live . I have to mention a guy named Alex from the support team. He was really helpful and gave instant replies and helped me understand post purchase conditions, widgets really well.
Hey! Thank you for your 5* review and I'm pleased you are happy! Alex is great - I'm so happy he helped you! Always here for you 🖤 Avraham | Customer Success
June 30, 2024
La versión anterior es mejor a la nueva pero todo bien.
¡Gracias por la calificación de 4 estrellas! ¡Estamos muy orgullosos! Estamos encantados de que hayas disfrutado de nuestra aplicación y nos encantaría saber cómo podemos hacer que sea una experiencia de 5 estrellas para ti. Te agradecería que respondieras a mi correo electrónico. Saludos cordiales Avraham | Éxito del cliente
June 7, 2024
Love the app, but the recent changes are very complicated. The support Anastasia helped alot <3
Thank you for the 4-star rating! I'm glad Anastasia was able to help you! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. I'd be grateful if you would reply to my email? Avraham | Customer Success
May 10, 2024
Mega freundlicher, hilfsbereiter und vorallem schneller Support - keine 30 sek und ich hatte jemanden im Chat! Top
Thank you for the 4-star rating! **** We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Could you pop me an email at [email protected] - would love to hear what would make it better for you? Best Avraham | Customer Success
May 9, 2024
Great customer service, Ash was very patient with me as we spent nearly 5 hours trying to configure the best way for ReConvert to accommodate our needs!
Thank you for the 4-star rating! (Ash spending 5 hours with you!! Wow! That's amazing! That said - we always go above and beyond for our customers - they tell us this time and time again!) We're super proud! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. I'd be grateful if you would reply to my email? Best Avraham | Customer Success
April 13, 2024
Store
My Store
Using app
20 days
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
May 19, 2024
I had a notification that my reconvert wasn't working and I did not set it up as I am not tech savy. I messaged the team and they looked into it the issue. They said I didn't need to do anything but the message is still showing Thanks so much
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. I'd be grateful if you would reply to my email? Avraham | Customer Success
Feb. 18, 2024
best service and best place to increase your money
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and we can try to implement this for you. Best Jordan | Customer Care
Jan. 31, 2024
Super Support! Anastasia konnte mir schnell weiterhelfen.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and your experience with Anastasia! She and I would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care
Jan. 6, 2024
I had an exceptional customer service experience with Blessing during a 24/7 chat session. Blessing demonstrated unparalleled professionalism, promptly addressing all my inquiries with a friendly and courteous demeanor. Their profound knowledge of the product was evident as they provided clear and concise information, instilling confidence in their expertise. What stood out was Blessing's remarkable efficiency and responsiveness, navigating through complex queries with ease. Their commitment to customer satisfaction was evident throughout the conversation, making it not only productive but also enjoyable. Blessing's outstanding performance reflects positively on your company, and I am grateful for the exceptional service they provided.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care
Dec. 28, 2023
muito bom o aplciativo, o suporte me ajudou batsante
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care
Dec. 8, 2023
This is a great app, and I love the live chat, which answers your questions. Expesically, Alex is a great person to talk to about problems.
Thank you for the 4-star rating! Alex is great, and I'm glad you've built up a great relationship. We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care
Nov. 28, 2023
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Nov. 26, 2023
Even if my store is new and not in line yet, I checked the app and I've noticed that is useful and really simple for users like me with minor knowledge about all these kind of things and elements
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care
Nov. 26, 2023
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Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care
Nov. 24, 2023
good
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care