Upsell.com ReConvert Bundles
ReConvert Checkout & Post Purchase Bundles Upsell Cross Sell
Rating
4.8
feedback
2,732
chart
#54
All reviews
Review RSS Feed
Aug. 27, 2024
So far so good. The customer service was quick and very helpful to get me up and running.
Hey! Thank you for your 4* review and I'm pleased you are happy! Glad Customer Care was able to assist! What could we do to make this a 5* experience for you - let us know ([email protected]) Always here for you 🖤 Avraham | Customer Success
Aug. 12, 2024
Functionality is great, easy to set up discounts and offers in Thank You Page, Order Status Page, and Post Purchase popups. The system is fairly logical but it takes some getting used to how it all works. Service is instant if you need any support or have questions. Ash is very helpful. Will be keeping this app as one of our ongoing marketing tools.
Hey! Thank you for your 4* review and I'm pleased you are happy! Ash is great, I'm so happy he was so helpful. Could you let us know via live chat or [email protected] how we could make this 5* for you? Always here for you 🖤 Avraham | Customer Success
Aug. 12, 2024
Great support function. Ash was really helpfull!
Hey! Thank you for your 4* review and I'm pleased you are happy! Ash is great, I'm so happy he was so helpful. Could you let us know via live chat or [email protected] how we could make this 5* for you? Always here for you 🖤 Avraham | Customer Success
Aug. 7, 2024
NICE APP !!
Hey! Thank you for your 4* review and I'm pleased you are happy! Could you let us know via live chat or [email protected] how we could make this 5* for you? Always here for you 🖤 Avraham | Customer Success
Aug. 1, 2024
Im not going lie, the application is hard to navigate and it can get very confusing. But overall, the customer service is wonderful and very helpful and answers right away! The application is good for upselling items in your store and automatically does it for you and collects data for you can have a better understanding where your audience is targeting and coming from. Its a good app, just needs a better interface so it can be user friendly.
Hi Thank you for your 4* review on the app store. Glad Anastasia was able to help so much! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences. I've emailed you, can you come back to me? Thanks! Jordan Customer Care
July 22, 2024
Great support and help from Riya but the onboarding setup still say it is not setup even that it is.
Hi Thank you for your 4* review on the app store. Glad Riya was able to help so much! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences. I've emailed you, can you come back to me? Thanks! Avraham Customer Success Director
July 16, 2024
Wish it worked for other multi currency but its a shopify limitation
Hi Thank you for your 4* review on the app store. We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences. I've pm'd can you come back to me? Thanks! Jordan Customer Care
July 15, 2024
I just started building the first flows in the app, and I can say there is a lot of room for improvement. when it comes to highlights, it would be amazing customer support as Saumya is a huge help for me during onboarding to the app! She is not there just to answer on all of my questions and assist me during work, but also proactively checking on a process
Store
Mein Shop
Using app
4 days
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad Saumya was a huge help! She is doing great! Always here for you 🖤 Avraham | Customer Success
May 10, 2024
Mega freundlicher, hilfsbereiter und vorallem schneller Support - keine 30 sek und ich hatte jemanden im Chat! Top
Thank you for the 4-star rating! **** We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Could you pop me an email at [email protected] - would love to hear what would make it better for you? Best Avraham | Customer Success
May 9, 2024
Great customer service, Ash was very patient with me as we spent nearly 5 hours trying to configure the best way for ReConvert to accommodate our needs!
Thank you for the 4-star rating! (Ash spending 5 hours with you!! Wow! That's amazing! That said - we always go above and beyond for our customers - they tell us this time and time again!) We're super proud! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. I'd be grateful if you would reply to my email? Best Avraham | Customer Success
Dec. 28, 2023
muito bom o aplciativo, o suporte me ajudou batsante
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care
Nov. 23, 2023
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Aug. 18, 2023
App functionality is restricted by Shopify in many ways for payment methods. Support was very helpful (Lee-ann). Thanks
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care
Feb. 12, 2023
Wir haben gestern die App installiert. Wir sind gespannt ob uns die App hilft. Der Support ist super von Anastasia war echt super. Wir hoffen das uns die App hilft. Es ist sehr schade das man den Checkout nicht einrichten kann wenn man kein ShopifPlus hat. Sehr schade Danke
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Jan. 19, 2023
Vladimir was helpful in resolving an issue! Nice app with a lot of options for adding on to increase sales!
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Dec. 8, 2022
so far is good. except coversion monster's timer discount default setting. We almost loss 25% for each orders. You may usggest us but not set as deafult for better result.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
June 9, 2023
***ORIGINAL REVIEW*** This app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend. My only criticism would be when there is an issue that needs resolving, they do not update you on the progress you have to ask and it can take a long time but in the end they do resolve it, Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressedThis app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressed
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Ashley sure is fantastic and we love having him here!! Best wishes! Jordan | Customer Care
Aug. 23, 2022
Downloaded last week, seems to be paying for itself in its first week. Very helpful team that advised and made changes on my behalf. I would have awarded 5 stars had there been pre-purchase up-selling opportunities, which I'm told are currently being developed. With the addition of pre-purchase up-selling, this is a 5 star app that I wish I should have purchased years ago!
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
March 17, 2022
Originally, I used ReConvert to help with post-purchase upsells. When it worked, it worked fairly well. During our peak periods, it increase AOV 10-15%. Over time it was less effective, despite keeping the settings the same ... I cannot give reasons why things changed. Several of our users on mobile and desktop mentioned the upsells post purchase were somewhat confusing, "in your face" and/or they tried to apply the timer coupons but they didn't work. We decided to switch to Cart Upsell Drawer app in order to provide a better user experience. The configuration interfaces can be a little clunky, and hard to understand, but the results were fairly great. Ultimately, different apps can work well your store, only you can decide. I'd recommend you test ReConvert, and I'd recommend you test out other upsell apps as well to see what works. Always be testing.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Sept. 15, 2021
Am just getting my head around the ReConvert system - but so far help has been on hand and very useful!!!
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care