All reviews

Rating Breakdown

  • 5
    95% (2,607 ratings)
  • 4
    2% (51 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (9 ratings)
  • 1
    2% (52 ratings)

Reviews with Text

  • 92% (2,514)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 19, 2025

thanks!!!! quick and professional. fixed my issues ++++

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 17, 2025

Just getting started. Support is very responsive. Thank you Riya

Using app

6 days

Total reviews

9

Average rating

4.7

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 19, 2025

After a bit of a bumpy start trying to install the app, Reconvert's customer service helped clear any and all problems. Jordan went above and beyond helping me set up the app and was extremely professional. I am grateful he worked it all out for me. The app has a bit of learning curve but their team is there to help. Thank you!

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 19, 2025

5 Stars – Excellent App and Even Better Support! ReConvert is super intuitive, packed with powerful features, and has helped increase my average order value right from the start. What really stands out, though, is the customer support — fast, friendly, and genuinely helpful. The team went above and beyond to make sure I was satisfied. Highly recommended to any store looking to boost post-purchase performance!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi A, We’re really sorry to see this review and to hear that you felt let down. We always aim to provide a fair and transparent experience, and we’d have loved the chance to sort this out properly with you before it got to this point. Our support team is always here and committed to resolving any issues as quickly as possible. I've emailed you - please come back to me asap Wishing you all the best, Jordan Customer Care Supervisor ReConvert

5 / 5 Share

May 14, 2025

Alex and his support staff were great getting my upsells setup!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 14, 2025

before my upsells didn't sell and I was always looking for a good app, until I found reconvert, since then it's improved a lot

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 14, 2025

Ashley is the best!

Store

DOWRS

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 14, 2025

This app is incredibly powerful, but in order to harness all of its power, you need to put in some time to customize it according to the needs of your store. It can be very intimidating. Fortunately for me, I was able to chat with Saumya from their tech support. She was one of the friendliest people I've ever talked to in a tech support role. Like, EVER. I can be a fairly eccentric person and somewhat difficult to manage in a conversation, but she handled it like a true professional, patiently guiding me with directions and steering me to the places I needed to go to in order to customize the app well. I'm not finished with all I need to do, but I have a great sense of excitement, and I can already tell that this humble addition to my store is going to be a great one.

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 13, 2025

Great support from Ashley - thank you!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 13, 2025

Amazing support. Walked through setup step by step. Super helpful

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 13, 2025

ReConvert is by far one of the best apps we've added to our store. The setup was incredibly smooth, and the drag-and-drop editor makes customizing the thank-you page a breeze. We've seen a clear increase in AOV from post-purchase upsells and cross-sells. Support is top-notch — fast, helpful, and knowledgeable. If you're looking to turn your order confirmation page into a powerful revenue tool, this is the app for you.

Store

Leafine

Using app

3 months

Total reviews

9

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

June 28, 2025

Shafta was incredibly helpful and professional during the optimization of ReConvert on my store. She went above and beyond — not only answering all my questions with clarity, but even offering to personally fix some sections to help me get better results. Her friendly attitude, quick responses, and deep knowledge of the app truly made the difference. She’s a real pro — highly recommend her support!!

Store

Asknik

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 9, 2025

5-Star Review for Shafta! I just want to give a huge shoutout to Shafta from the support team—she was absolutely amazing! From start to finish, she was incredibly polite, patient, and kind. I was having a tough time setting up my app, and Shafta guided me through every step with such calm and clarity. She even helped me with setting up the slots, which was something I was completely stuck on. It’s rare to find someone so professional yet genuinely caring in customer support these days. Thank you so much, Shafta—you truly went above and beyond!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 9, 2025

Good service and fast from Alex.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 8, 2025

Die neue Version von ReConvert ist nicht ganz intuitiv zu bedienen, aber der Support von ReConvert ist mega. Alex, Ashley und Saumya haben mir extrem geholfen. Über den Chat erhält man innerhalb von Minuten Hilfe. Einfach top!

Using app

About 2 years

Total reviews

11

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 8, 2025

Ashley did great and she solved my problem

Store

Alara

Using app

6 days

Total reviews

8

Average rating

4.5

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 8, 2025

Using app

22 days

Total reviews

2

Average rating

4.5

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 7, 2025

Excellent customer service, thank you so much Saumya and the team!

Using app

2 days

Total reviews

5

Average rating

4.8

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 6, 2025

fantastic support

Using app

32 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 6, 2025

Just recently installed this app. The customer service rep was attentive and patient. She immediately offered her assistance as soon as I installed the app. She was happy to help me get all set up and ready for use! My app is installed and ready to go. Honestly, probably wouldn't have been able to get everything installed properly without her help!

Using app

44 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert