Upsell.com ‑ ReConvert Upsell for Shopify

Upsell.com ‑ ReConvert Upsell

Create Cart Upsell & Cross Sell + Post Purchase Upsell...
Rating
4.8
Feedback
2,782
Reviews
Chart
#23
Shopify

All reviews

4 / 5 Share
Dec. 28, 2023

muito bom o aplciativo, o suporte me ajudou batsante

Store Using app Total reviews Average rating
uclano 15 days 3 4.7
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care

4 / 5 Share
Nov. 28, 2023

Store Using app Total reviews Average rating
Rex Eat 3 months 1 4.0
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care

4 / 5 Share
Nov. 23, 2023

Store Using app Total reviews Average rating
thais camila cosmetics Over 2 years 3 4.7
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care

4 / 5 Share
Sept. 27, 2023

it great

Store Using app Total reviews Average rating
Treasure Trove 19 days 3 4.7
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care

4 / 5 Share
Aug. 18, 2023

App functionality is restricted by Shopify in many ways for payment methods. Support was very helpful (Lee-ann). Thanks

Store Using app Total reviews Average rating
Luckymoose Shop 10 days 1 4.0
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care

4 / 5 Share
Jan. 19, 2023

Vladimir was helpful in resolving an issue! Nice app with a lot of options for adding on to increase sales!

Store Using app Total reviews Average rating
M22 11 months 3 3.3
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care

4 / 5 Share
Dec. 8, 2022

so far is good. except coversion monster's timer discount default setting. We almost loss 25% for each orders. You may usggest us but not set as deafult for better result.

Store Using app Total reviews Average rating
SP Silicon Power About 24 hours 1 4.0
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care

4 / 5 Share
June 9, 2023

***ORIGINAL REVIEW*** This app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend. My only criticism would be when there is an issue that needs resolving, they do not update you on the progress you have to ask and it can take a long time but in the end they do resolve it, Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressedThis app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressed

Store Using app Total reviews Average rating
Lanoguard 11 months 7 4.9
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Ashley sure is fantastic and we love having him here!! Best wishes! Jordan | Customer Care

4 / 5 Share
Aug. 23, 2022

Downloaded last week, seems to be paying for itself in its first week. Very helpful team that advised and made changes on my behalf. I would have awarded 5 stars had there been pre-purchase up-selling opportunities, which I'm told are currently being developed. With the addition of pre-purchase up-selling, this is a 5 star app that I wish I should have purchased years ago!

Store Using app Total reviews Average rating
B P Milling Ltd 8 days 1 4.0
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care

4 / 5 Share
March 17, 2022

Originally, I used ReConvert to help with post-purchase upsells. When it worked, it worked fairly well. During our peak periods, it increase AOV 10-15%. Over time it was less effective, despite keeping the settings the same ... I cannot give reasons why things changed. Several of our users on mobile and desktop mentioned the upsells post purchase were somewhat confusing, "in your face" and/or they tried to apply the timer coupons but they didn't work. We decided to switch to Cart Upsell Drawer app in order to provide a better user experience. The configuration interfaces can be a little clunky, and hard to understand, but the results were fairly great. Ultimately, different apps can work well your store, only you can decide. I'd recommend you test ReConvert, and I'd recommend you test out other upsell apps as well to see what works. Always be testing.

Store Using app Total reviews Average rating
Seedles Over 1 year 13 3.9
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care

4 / 5 Share
Sept. 15, 2021

Am just getting my head around the ReConvert system - but so far help has been on hand and very useful!!!

Store Using app Total reviews Average rating
MagScapes About 17 hours 3 4.3
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care

4 / 5 Share
Sept. 7, 2021

The app worked to generate extra sales but caused some confusion. The customer support Eric is very helpful tho.

Store Using app Total reviews Average rating
Le Peach 7 months 3 4.7
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care

4 / 5 Share
Nov. 19, 2020

Came across this app whilst looking for something else, but reading what it can do it caught my attention so didnt hesitate to download it. The customer service is on point, it really helps the chat being live and 24hrs. I found every representive I had to be really helpful and make sure I understood things along the way, as it can be confusing communicating via messages. I'd definately recommend the app it has good features :)

Store Using app Total reviews Average rating
Goddess Goodybag 5 days 3 3.3
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care

4 / 5 Share
Nov. 10, 2020

Had some trouble setting up the thankyoupages with triggers (there was a bug that doesnt allow spaces in template names) but the CS team and the devs fixed it within hours. Now I do have issues with slow loading speeds (customers scroll past the offer before it loads fully) but again CS and devs are out to help! (especially Konstantin, he went above and beyond to help me save my day and keep frustration level low) If we can get the loading time for the offers to 3 sec. (rn its 7...) its a full five star experience.

Store Using app Total reviews Average rating
Nobelpfoten 5 months 6 4.8
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care

4 / 5 Share
Oct. 20, 2020

With some help from Vladimir at ReConvert, I was able to get my Thank you page to recognize my custom product options and I can't wait to see how it performs!

Store Using app Total reviews Average rating
MemoryStitch 5 months 3 4.3
Developer Reply

Thank you for the 4-star rating! Vladimir is great! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care

4 / 5 Share
Oct. 8, 2020

perfect nothing to add except the price, to expensive for the higher plan. the free plan plan should be free until 100 orders per month

Store Using app Total reviews Average rating
Boutique-Saitama About 2 months 6 4.7
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care

4 / 5 Share
Sept. 30, 2020

In general has worked very well for us. Some quirks and bugs have caused issues, but support was quick to respond and our results have been very good overall.

Store Using app Total reviews Average rating
Storiarts 7 months 7 4.9
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care

4 / 5 Share
July 16, 2020

Its a good app. Couldn't really make it to upsell but I guess its good. The designing and editing is a bit difficult though.

Store Using app Total reviews Average rating
Aviation Travel Shop 3 months 2 2.5
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care

4 / 5 Share
July 11, 2020

We use it on 1 store (US traffic) but not on our main one. Their pricing isn't based on revenue but on total orders. Unfortunately they even "charge" for unpaid orders which are a large % of orders in markets like Brazil which have an offline boleto system. I pointed out this model doesn't make sense in markets such as Brazil but the question was ignored. Second time I asked they basically said tough luck. Short sighted. EDIT: They reached out and we have agreed a workaround for boletos and installed on the 2nd store.

Store Using app Total reviews Average rating
Hippie Pants 2 months 15 2.5
Developer Reply

Hi there, Thanks for the feedback! As mentioned in our emails, we can definitely work out a pricing model that will work for your specific store :) We do our best to keep our pricing fair. Please get back to us and we'll make sure you have an awesome customer experience. And thank you for giving us a chance, Eric | ReConvert CEO

4 / 5 Share
July 4, 2020

This app has helped us generate an extra 8k a month. Support is excellent and fast. Only downside is not combining orders but totally worth it!

Store Using app Total reviews Average rating
All-Star Nutrition 7 months 7 4.9
Developer Reply

Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 We LOOOOVE to hear how much revenue our customers are re-converting!! Best wishes! Jordan | Customer Care

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