Upsell.com ‑ ReConvert Upsell
Create Cart Upsell & Cross Sell + Post Purchase Upsell...
Rating
4.8
feedback
2,841
chart
#75
All reviews
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Feb. 12, 2023
Wir haben gestern die App installiert. Wir sind gespannt ob uns die App hilft. Der Support ist super von Anastasia war echt super. Wir hoffen das uns die App hilft. Es ist sehr schade das man den Checkout nicht einrichten kann wenn man kein ShopifPlus hat. Sehr schade Danke
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Jan. 19, 2023
Vladimir was helpful in resolving an issue! Nice app with a lot of options for adding on to increase sales!
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Dec. 8, 2022
so far is good. except coversion monster's timer discount default setting. We almost loss 25% for each orders. You may usggest us but not set as deafult for better result.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
June 9, 2023
***ORIGINAL REVIEW*** This app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend. My only criticism would be when there is an issue that needs resolving, they do not update you on the progress you have to ask and it can take a long time but in the end they do resolve it, Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressedThis app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressed
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Ashley sure is fantastic and we love having him here!! Best wishes! Jordan | Customer Care
Aug. 23, 2022
Downloaded last week, seems to be paying for itself in its first week. Very helpful team that advised and made changes on my behalf. I would have awarded 5 stars had there been pre-purchase up-selling opportunities, which I'm told are currently being developed. With the addition of pre-purchase up-selling, this is a 5 star app that I wish I should have purchased years ago!
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Sept. 15, 2021
Am just getting my head around the ReConvert system - but so far help has been on hand and very useful!!!
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Sept. 7, 2021
The app worked to generate extra sales but caused some confusion. The customer support Eric is very helpful tho.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Nov. 19, 2020
Came across this app whilst looking for something else, but reading what it can do it caught my attention so didnt hesitate to download it. The customer service is on point, it really helps the chat being live and 24hrs. I found every representive I had to be really helpful and make sure I understood things along the way, as it can be confusing communicating via messages. I'd definately recommend the app it has good features :)
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Nov. 10, 2020
Had some trouble setting up the thankyoupages with triggers (there was a bug that doesnt allow spaces in template names) but the CS team and the devs fixed it within hours. Now I do have issues with slow loading speeds (customers scroll past the offer before it loads fully) but again CS and devs are out to help! (especially Konstantin, he went above and beyond to help me save my day and keep frustration level low) If we can get the loading time for the offers to 3 sec. (rn its 7...) its a full five star experience.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Oct. 20, 2020
With some help from Vladimir at ReConvert, I was able to get my Thank you page to recognize my custom product options and I can't wait to see how it performs!
Thank you for the 4-star rating! Vladimir is great! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care
Oct. 8, 2020
perfect nothing to add except the price, to expensive for the higher plan. the free plan plan should be free until 100 orders per month
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care
Sept. 30, 2020
In general has worked very well for us. Some quirks and bugs have caused issues, but support was quick to respond and our results have been very good overall.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care
July 16, 2020
Its a good app. Couldn't really make it to upsell but I guess its good. The designing and editing is a bit difficult though.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
July 11, 2020
We use it on 1 store (US traffic) but not on our main one. Their pricing isn't based on revenue but on total orders. Unfortunately they even "charge" for unpaid orders which are a large % of orders in markets like Brazil which have an offline boleto system. I pointed out this model doesn't make sense in markets such as Brazil but the question was ignored. Second time I asked they basically said tough luck. Short sighted. EDIT: They reached out and we have agreed a workaround for boletos and installed on the 2nd store.
Hi there, Thanks for the feedback! As mentioned in our emails, we can definitely work out a pricing model that will work for your specific store :) We do our best to keep our pricing fair. Please get back to us and we'll make sure you have an awesome customer experience. And thank you for giving us a chance, Eric | ReConvert CEO
July 4, 2020
This app has helped us generate an extra 8k a month. Support is excellent and fast. Only downside is not combining orders but totally worth it!
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 We LOOOOVE to hear how much revenue our customers are re-converting!! Best wishes! Jordan | Customer Care
April 19, 2020
Easy to install and run. Templates, tutorials, integration look good. Haven't really worked with it much yet but seems straight forward.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care
May 14, 2019
It is simple and easy to use. But you can't track or filter which orders come from their app. They definitely should add a special tags for these orders.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care