All reviews

Rating Breakdown

  • 5
    95% (2,693 ratings)
  • 4
    2% (57 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (13 ratings)
  • 1
    2% (65 ratings)

Reviews with Text

  • 90% (2,557)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2025

I’ve been using ReConvert for about three years, and while I initially had concerns—especially after changes to the thank-you pages impacted some features—I have to say the support team really came through. After reaching out again, they were super responsive, helped me resolve the issues, and even restored key features like surveys that I thought were gone for good. The app is back to working smoothly, and I’m already seeing value again. It's clear they’re committed to keeping the app updated and their customers happy. Thanks to the team for turning things around—I'm sticking with ReConvert!

Using app

Almost 3 years

Total reviews

5

Average rating

4.6

Developer Reply

Hey Julius, Sorry to hear this. Totally get the frustration if things haven’t felt worth it. Quick note - surveys do still work on the legacy version. On the new version, they’re not live yet, but we’re working on it, along with birthdays and a few other features. They need entirely new mechanisms from the back-end for them to be supported and we're close to that being done. I've nudged our product manager too :-) Happy to help review your setup anytime if you want to give it another shot and would be grateful if you could update this to reflect the same. Jordan Customer Care Supervisor ReConvert

5 / 5 Share

March 18, 2025

Store

PHOW

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 18, 2025

J'apprécie vivement le support, Alex m'a aidé rapidement et facilement, merci !

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 17, 2025

Store

Jope

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 16, 2025

saw results almost instantly! regret not installing this app sooner

Store

REVOK

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 15, 2025

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 14, 2025

I recently installed the app and faced some issues because I didn’t know how to remove certain elements. I quickly reached out to their chat support, Riya help me and responded super fast. This was the best customer service I’ve had with any app. They were very attentive and even did it for me. Simply the best!

Using app

About 7 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 14, 2025

This is the absolute reconvert up sell app. I am currently using on both my store customer service is patient and mailing

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 13, 2025

Reconvert is an absolute game-changer for post-purchase upsells! The app is powerful, intuitive, and packed with features that help maximize revenue effortlessly. But what truly sets it apart is the incredible support team. A huge shoutout to Saumya, who went above and beyond to help me with the setup. Their guidance was precise, patient, and incredibly efficient, making the whole process seamless. If you're looking for an upsell app that delivers results and outstanding customer service, look no further. Highly recommend!

Using app

2 days

Total reviews

25

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 12, 2025

Alex did an amazing job! What was a bit frustrating was that the chat app kept disconnecting and reconnecting on my end so things were a bit slow but that was not Alex's fault! Thanks again Alex!!! you made the end of my day much more pleasant!

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 12, 2025

Ashley was very helpful with the issue I had on ReConvert. She acknowledged the problem and looked for a solution very efficiently. Thank you again Ashley!

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 10, 2025

Great app and good support who are happy to help.

Store

Shiraki

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 9, 2025

Great service

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 9, 2025

Got the first upsell the first day after installation.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 9, 2025

Had few struggles in the beginning, as I was too lazy again to read the full documentation. I could ask a ton of questions to support and both agents I worked with were super responsive and within one day I have a running solution. Price is very fair. Recommendable.

Using app

About 22 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 7, 2025

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 7, 2025

The support is unmatched

Using app

About 22 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 7, 2025

Alex was extremely helpful in helping me set up the app. Excited to start seeing some upsells!

Using app

About 15 hours

Total reviews

10

Average rating

4.9

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

March 6, 2025

I had great help from Riya to install and set up the app, especially managing multiple languages ! Thanks a lot

Store

Kaya

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert

5 / 5 Share

May 12, 2025

Really helpful customerservice!

Store

Velisse

Using app

2 months

Total reviews

7

Average rating

4.4

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert