Upsell.com ReConvert Bundles
Create Cart Upsell & Cross Sell + Post Purchase Upsell...
Rating
4.8
feedback
2,808
chart
#66
All reviews
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Dec. 28, 2025
Works well - excellent customer support
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 28, 2025
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 28, 2025
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 27, 2025
Schnell und einfach Hilfe bekommen. Vielen Dank Alex für deinen Support. Eventuell komme ich mal wieder
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 27, 2025
Shafta helped me fix the app in my store and was quite helpful. Thank you
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 27, 2025
So far so good. quick and useful help from Saumya.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 26, 2025
Great customer service. Shafta was great with helping me setup the app in no time
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 26, 2025
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 24, 2025
Very difficult to set up. Support responds quickly but continually throws their terms at you that you are supposed to understand . Don't answer questions thoroughly enough for you to be able to get anywhere with support.
Hi there I've DM'd you, can you please get back to me? I will solve this for you, I promise it'll be worth your time :) I really want to solve this issue for you. Avraham Director of Customer Success Upsell.com
Dec. 24, 2025
I was billed $400... WITHOUT MY CONSENT. Beware. I was introduced to Upsell.com by a close friend. I tried it out, couldn't make it work. I just moved on. 2 weeks later, I was billed $400 right away in ONE SINGLE BILL and they said it was because my 14-day trial ended. At this point I had made $0 from the app. I talked to customer service for 15 minutes - refused to refund me. I made a HUGE fuss. Finally a new agent comes in, and then agrees to the refund, which I appreciate. But, from a logical perspective, this is SKETCHY company. They bill you rightaway after the trial based on your TOTAL STORE ORDERS. Which means, if u have a big store - they gonna bill you big from the start even though you have not directly made any money from their app, which is BS. They then use the fine print to lock you in. LAST THING - the only way to cancel is to "uninstall the whole app" - which is again extremely sketchy. That forces people to stay subscribed just because I am not ready to entirely uninstall. I would STAY AWAY and use another upsell app. Their product may be good (untested for me) but their billing policy is SKETCHY AF. STAY AWAY. STAY AWAY.
Hi there, sorry to hear this was your experience. A full refund has already been processed, and we have followed up privately to confirm the details. We do not condition refunds on review changes; if there is a billing issue, we correct it regardless. Shopify merchants manage third-party app subscriptions through Shopify, and cancellation is handled there (commonly by uninstalling the app when you no longer want it active). We are reviewing how we present trial-to-paid billing and cancellation guidance so expectations are clearer upfront.
Dec. 29, 2025
Tuve una mala experiencia con cobros de la app pero fueron rápidos en su respuesta, me ayudaron y lo solventaron a las pocas horas. La app no la conozco todavía pero el trato al cliente muy bueno.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 23, 2025
Using app
4 months
Total reviews
4
Average rating
5.0
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 22, 2025
fast support, thank you very much.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 21, 2025
Many thanks to Alex! He supported me so quickly and resolved the issue in just two minutes—something I had been trying to fix myself for three hours. I truly appreciate this level of support, especially on a Sunday. Thank you so much!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 20, 2025
La ragazza Saumya è stata bravissima e in pochi secondi ha risolto il mio problema
Jan. 1, 2026
I had a problem with the billing, and they fixed it for me. Also, they have an excellent customer service
Hi there Avraham here, Director of Customer Success at Upsell.com. I read your review and the conversation you had with the team, and I am genuinely sorry for the stress and frustration this has caused. I have already reached out to you directly with a full resolution If you are open to giving us another chance, please reply to the email or other messages I've sent you, or contact us via the in app chat and ask for me by name so I can take personal ownership of your case. Avraham Director of Customer Success Upsell.com
Dec. 19, 2025
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 18, 2025
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 17, 2025
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Dec. 17, 2025
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com