Upsell.com ‑ ReConvert Upsell
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very good team
Thank you so much! We're incredibly proud of our team, and we're thrilled to hear you had a great experience with us. Your support means the world! 🙌
Alex's support was amazing - I installed upsell and opened live chat, he was there to help right away and helped me for over 90 minutes build my first 2 upsells. Amazing customer service!
Thank you so much for sharing your experience! We are absolutely thrilled to hear that Alex was able to jump in right away and spend that time helping you build your first two upsells. Providing amazing customer service is what we aim for, and we will definitely pass your kind words along to Alex. Best of luck with your new upsells! 🚀
App perfetta mi ha portato guadagni da poco che l’ho attivata sul mio store! Voglio ringraziare Alex della assistenza Clienti che è stato rapido a risolvere il mio problema
Grazie di cuore per questo splendido riscontro! Siamo felicissimi di sapere che l'app ti sta già portando ottimi guadagni fin da subito. Saremo felici di condividere i tuoi ringraziamenti con Alex per la sua rapidità ed efficienza nel supportarti. Grazie per averci scelto! 🚀
amazing communicaiton from shafta
Thank you so much! We are thrilled to hear that you had such an amazing experience communicating with Shafta. We will definitely pass your kind words along to them! 🙌
Shafta was very helpful!
Thank you so much! We are thrilled to hear that Shafta was very helpful. We will definitely share your kind words with them! 🙌
Alex was provided seriously good instructions
Thank you so much for the feedback! We're thrilled to hear that Alex provided seriously good instructions and made things easy for you. We will definitely pass your kind words along to him! 🌟
Thanks for all the quick and accurate help
You are very welcome! It's always a pleasure helping you craft the perfect responses for your users. Whenever you need more replies - whether they are five-star raves or tricky support situations - just drop them here. Good luck with the reviews, and keep up the great work with your customers! 🚀
Great app, recommend!
Thank you so much for the recommendation! We are thrilled to hear that you are loving the app. Your support means the world to us! 🚀
upsell pop ups work great and customer service responds fast!
Thank you so much! We are thrilled to hear that the upsell pop-ups are working great for you and that our team was able to assist you quickly. Your support means everything to us! 🚀
Talked to Samya and Shafta and i have had a big struggle to find an app that works good for the thank you page in Sweden. Now it is set up and it works very well. Super happy with the result and the great support i got.
Thank you so much for sharing your experience! We know how challenging it can be to find the right fit for the Swedish market, so we are absolutely thrilled that the app is working perfectly for your thank you page now. We will be sure to pass your wonderful words along to Samya and Shafta - they will be so happy to hear they could help you get everything set up and running smoothly. Cheers to your success! 🚀
Ella resolvio mis problemas rapidamente.
Alex was very clear and very helpful. He helped me understand the issue I was having and made recommendations on how to rectify the issue.
Thank you so much for the wonderful feedback! We are thrilled to hear that Alex was able to clearly explain the issue and guide you toward the right solutions to fix it. Providing clear, actionable support is exactly what we aim for, and we will be sure to pass your kind words along to Alex. Please don't hesitate to reach out if you need anything else! 🌟
Alex is great help
Thank you so much! We're thrilled to hear that Alex was a great help to you. We'll be sure to pass your kind words along to him - he will be so happy to hear it! 🌟
They just randomly charged me $1299.99 for absolutely no reason. This is an emergency as it now stops me from purchasing shipping labels. UPDATE: It wasn't "random" but was a mistake - basically I imported a bunch of orders into the app which generated a large "usage" charge as their system couldn't differentiate a live order from an old order. UPDATE: The team was quick to refund the charge. I was messed up for several hours because a "failed bill" in Shopify blocked our ability to purchase shipping labels. The good news is twofold: they fixed the problem (reversed the charge) and they also implemented a fix to the original problem (a "sanity check" that's triggered if a large number of orders are suddenly generated out of the blue. I've updated my star rating to 4 stars because they've fixed that problem for future customers. Still not going to lie - being down for several hours messed us up quite a bit and stressed me out needlessly, but I do give mad respect to people who fix their mistakes!
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