ReConvert Upsell & Cross Sell
ReConvert Checkout & Post Purchase Bundles Upsell Cross Sell
Rating
4.9
feedback
5,353
chart
#52
All reviews
Rating Breakdown
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Feb. 6, 2022
Update: There were a lot of attempts to reach us made after our first review but it was during a time when we weren't available. However, enough information was shared during those attempts, by the ReConvert team, which enabled us to finish our setup successfully. We just signed up today and reached out for support and the 24/7 chat message said no one was available. Interesting. Then we clicked on their Twitter icon which goes to a 'this page doesn't exist'. Literally rethinking this on day one.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Oct. 22, 2021
Je l'utiliser pour faire un upsell de produit complémentaire. Elle est assez intuitive. Par ocntres les limitations imposées par Shopify ont posé pas mal de soucis. EN gros si c'est pas un paiement par Paypal ou carte de crédit, les funnels ne sont pas disponibles et t peux faire un upsell uniquement sur la TY page (du coup toutes les commadnes sont concernées, les tiggers ne sont pas actifs). J'ai demadné de l'aide via le chat et la personne était une vraie personne qui m'a donné les réponse strès rapidement et sans me demander de lire des tartines d'articles.... très efficace le support !
Merci pour la note 4 étoiles ! Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. Sentez-vous libre de partager vos pensées! [email protected] et demandez-moi, Jordan, et je ferai de mon mieux pour essayer de mettre cela en œuvre pour vous - si nous le pouvons ! Meilleurs vœux! Jordan | Customer Care
Sept. 15, 2021
Am just getting my head around the ReConvert system - but so far help has been on hand and very useful!!!
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Sept. 7, 2021
The app worked to generate extra sales but caused some confusion. The customer support Eric is very helpful tho.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
June 14, 2021
I'm not sure there's a better app for this. There's still a couple features and improvements I'd like to see but it really does the job! Customer support was really amazing and made me feel special.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
May 9, 2021
Un support client très réactif, même le dimanche. Une application facile à utiliser et qui sera très utile. Bravo
Merci pour la note 4 étoiles ! Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. Sentez-vous libre de partager vos pensées! [email protected] et demandez-moi, Jordan, et je ferai de mon mieux pour essayer de mettre cela en œuvre pour vous - si nous le pouvons ! 🙏😊 Meilleurs vœux! Jordan | Customer Care
April 11, 2021
this review is strickly based off of ease of integration and customer support. they were very prompt and patient with all my questions. I really cant wait to see how this helps my store.
Using app
3 months
Total reviews
2
Average rating
4.5
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Feb. 28, 2021
application genial ; avec un meilleur support je remercie surtout VLADIMIR pour son soutien instantané
Merci pour la note 4 étoiles ! Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. Sentez-vous libre de partager vos pensées! [email protected] et demandez-moi, Jordan, et je ferai de mon mieux pour essayer de mettre cela en œuvre pour vous - si nous le pouvons ! 🙏😊 Meilleurs vœux! Jordan | Customer Care
Nov. 19, 2020
Came across this app whilst looking for something else, but reading what it can do it caught my attention so didnt hesitate to download it. The customer service is on point, it really helps the chat being live and 24hrs. I found every representive I had to be really helpful and make sure I understood things along the way, as it can be confusing communicating via messages. I'd definately recommend the app it has good features :)
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Nov. 10, 2020
Had some trouble setting up the thankyoupages with triggers (there was a bug that doesnt allow spaces in template names) but the CS team and the devs fixed it within hours. Now I do have issues with slow loading speeds (customers scroll past the offer before it loads fully) but again CS and devs are out to help! (especially Konstantin, he went above and beyond to help me save my day and keep frustration level low) If we can get the loading time for the offers to 3 sec. (rn its 7...) its a full five star experience.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Oct. 20, 2020
With some help from Vladimir at ReConvert, I was able to get my Thank you page to recognize my custom product options and I can't wait to see how it performs!
Thank you for the 4-star rating! Vladimir is great! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care
Oct. 8, 2020
perfect nothing to add except the price, to expensive for the higher plan. the free plan plan should be free until 100 orders per month
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care
Sept. 30, 2020
In general has worked very well for us. Some quirks and bugs have caused issues, but support was quick to respond and our results have been very good overall.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care
Aug. 18, 2020
excellent i have never seen a most powuerful app thx you so far , i am french and i can use most powerful
Using app
About 1 month
Total reviews
1
Average rating
4.0
Merci pour la note 4 étoiles ! Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. Sentez-vous libre de partager vos pensées! [email protected] et demandez-moi, Jordan, et je ferai de mon mieux pour essayer de mettre cela en œuvre pour vous - si nous le pouvons ! 🙏😊 Meilleurs vœux! Jordan | Customer Care
Aug. 12, 2020
Its ok, makes the customer feel some urgency after completing their purchase. I hope they could make an option for upsell in the cart. That would be awesome
Thank you for the 4-star rating! Depending on your Shopify store plan, we may have just such an option! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Aug. 6, 2020
Really like the whole app. It does what it says. You can make many conversations with the help of this.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
Aug. 23, 2020
best app gggggggggggggggggggggggdgggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggdasssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
July 29, 2020
Not too shabby
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care
July 23, 2020
Great app! Wish they have the Instagram icon available on that. But overall is very easy setup with step by step tutorial videos.
Hi there, Thank you so much for the feedback! Actually, we do have an Instagram icon available! as you can see in this image: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/ReConvert-stilyo-myshopify-com.png?v=1596179398 You just need to select the "Social media links" widget and not the "Social sharing" widget since Instagram doesn't have this option available via their API :) Please let me know if you'd like us to help you set it up, and if it matches your needs it'll make our day if you'll update your review to 5 stars 🙏 😉 Thanks again, Eric & the ReConvert team.
July 23, 2020
I use this app and is so easy to use, i use it in my inoline shop and it works so well i really recomen it.
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊 Best wishes! Jordan | Customer Care