All reviews

Rating Breakdown

  • 5
    95% (2,617 ratings)
  • 4
    2% (51 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (55 ratings)

Reviews with Text

  • 92% (2,518)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 31, 2024

This application is very helpful and in addition with the help of live chat which is very responsive

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! So glad our team were able to help you with your issues! Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 31, 2024

New to the app, but great experience so far. Alex was able to provide immediate support at bootstrap which was really helpful. Excited to see how the app works and if it improves my sales. :)

Using app

18 minutes

Total reviews

6

Average rating

4.3

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! So glad Alex was able to help you with your issues! Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

Aug. 1, 2024

Riya and Saumya helped me very well with setting everything up, nice and good service!

Store

MANOVA

Using app

About 23 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! So glad Riya & Saumya were able to help you with your issues! Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 30, 2024

Riya was amazingly efficient with helping me resolve my post purchase upsell visibility issue. excited to now see how it performs. Thanks Riya for also sending a detailed video via Loom showing me the changes that were needed in order for the application to work properly. Cheers! Asia

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! So glad Riya was able to help you with your issues! Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 29, 2024

Great app, Riya helped me a lot and gave excellent service!

Store

NESTICA

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! So glad Riya was able to help you with your issues! Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 29, 2024

Riya Choubey, I wish more than a 5 staroption. she has understood my request regarding discount removal at ease, and resolved it in a short time. I really appreciate her understanding and specially the way of her communication. i think she would be a pro for reconvert. Good job riya.. once again thank you your help and support. Keep going❀

Store

GBNY

Using app

6 months

Total reviews

9

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Wow! What a glowing review for Riya - one of our newest (excellent) additions to our customer care team! Thank you! Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 29, 2024

Saumya was really helpful setting up my upsell offers :) Really easy to set up too!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! So glad Saumya was able to help you with your issues! Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 29, 2024

Great customer support team! Thanks Saumya for all the help!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! So glad Saumya was able to help you with your issues! Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 27, 2024

very helpful and attentive. Helped me set everything up quickly and eaisly.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 27, 2024

vladimir offered good help

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Vladimir... :-) Great to hear. Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 30, 2024

Update: Thanks, Avraham for reaching out and helping, he promised to solve the issue and make everything well, many thanks to him! . . . . . . . . . . I do not recommend this at all, very bad technical support, I sent an email 17 days ago and I follow up with them trying to solve the problem almost daily but there are no real solutions from their side and they procrastinate! Do not waste your time with them because they will not help you in case you face any real problems with them! And their ROI calculation is not accurate at all and gives wrong numbers especially when the store currency is not in US dollars, and they do not acknowledge this problem! The program writes a high fictitious ROI because they guarantee that it is always positive so it is fictitious! And when you calculate it actually it becomes clear that they are lying so that their guarantee does not fall!

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there Sorry you seem to have had some issues with the app! I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :) I really want to solve this issue for you. Avraham | Customer Success Manager

5 / 5 Share

July 26, 2024

Ash aus dem Kundensupport hat mir sehr weitergeholfen

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Ash is so thorough! Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 26, 2024

Riya did a fantastic job helping me install the upgrade correctly. We've been using ReConvert about a year now and overall happy with the results.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Riya!! Always takes her time to deal with customers thoroughly! Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 25, 2024

Great customer support

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Anyone in particular? Let us know - [email protected] Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 25, 2024

Anastasia is so helpful! makes it easy to use

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Anastasia always takes her time to deal with customers thoroughly! Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 25, 2024

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 24, 2024

Great customer service by Shafta. Very responsive and helpful

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Shafta is one of our newest agents here - so nice to see she's already being praised so highly! Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 24, 2024

Shafta helped me a ton, best service I have recieved

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Shafta is one of our newest agents here - so nice to see she's already being praised so highly! Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 24, 2024

Great and personable customer support team. Very quick response time and helpful staff.

Store

Lumi

Using app

3 months

Total reviews

13

Average rating

4.7

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Was there anyone in particular who assisted you? (contact [email protected] and let us know!) Always here for you πŸ–€ Avraham | Customer Success

5 / 5 Share

July 23, 2024

great work from Alex helping me set up

Store

Neuaura

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Alex knows exactly what to do to get things working for our customers! Always here for you πŸ–€ Avraham | Customer Success