Upsell.com ‑ ReConvert Upsell
Create Cart Upsell & Cross Sell + Post Purchase Upsell...
Rating
4.8
feedback
2,840
chart
#77
All reviews
Review RSS Feed
Oct. 15, 2024
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 14, 2024
Great win win service!
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 14, 2024
Toda la ayuda brindada por la asistente fue perfecta y rápida. Muchas gracias por el gran trabajo que hacen.
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 14, 2024
Great support, quick and tailored experience. Looking forward to see how this app will increase my sales.
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 14, 2024
Super service client je recommande.
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 13, 2024
Awesome support - thank you
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 12, 2024
The support is magic and the app is great!
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 12, 2024
Good Support, efficient app !
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 11, 2024
Great App that helped me increase my sales and Riya did a great job with supporting us. She did great work.
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad Riya was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 9, 2024
super. très professionnelle
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 9, 2024
Really enjoying the app so far :) i've literally spent the last few hours talking to Riya who was explaining and walking me through everything so quickly, clear and concise! Thank you!!
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad Riya was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 9, 2024
Super assistance de la part de Anastasia !
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 9, 2024
Don't know if app works actually. I installed it but didn't even activate any functionality (app not working actually, not fully installed, neither with the access to the information it needed) and even though, charges where made. Customer success does not exist, and when we escalated to the app team, the answer was some kind of "terms and conditions were clear, you didn't use it, there is nothing I can do, and we will not refund anything, even if you didn't fully install the app". After all, we build most of the functionality the app promised from our side with the check out extensibility (I dont know if better of worst than the app, I didn't even used it!)
Hi F!👋 Avraham here, Director of Customer Success. Thank you for your feedback, and we’re sorry to hear about the issues you experienced. I understand how important it is for everything to work smoothly from the start, and I'm here to help resolve any problems. It sounds like there may have been some confusion with the installation process, and I'd appreciate the chance to connect and turn this around for you. I'm going to email you, please come back to me so I can make sure everything is taken care of for you :-) Best regards, Avraham Customer Success Director
Oct. 9, 2024
Atención al cliente 100% recomendable
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 8, 2024
need plus plan to edit checkout!! very bad
Hi 👋 I’m sorry to hear that you're disappointed about not being able to add upsells at checkout without a Shopify Plus plan. Unfortunately, this limitation is set by Shopify, not ReConvert, as Shopify only allows upsell options at checkout for Shopify Plus customers. This restriction applies to all upsell apps across the platform. While I wish there was more we could do, this is something that is beyond our control. Best regards Avraham Director of Customer Success ReConvert
Oct. 6, 2024
Very good app
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 27, 2024
Great Customer Service! I love the screen prints and arrows!
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 5, 2024
We've used ReConvert on our Shopify store for years. We had a lot of success with time sensitive upsells. Everything was easy to set up and always ran smoothly. I was trying to add a new upsell today and couldn't figure out how to make it do what I wanted it to do. I thought it was a function of me being too stupid to live, so I missed with it for hours before contacting support. I'm so glad I did! I typed one sentence and Riya immediately told me what the problem was. The whole process took less than two minutes. If only all customer service was like that.
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad Riya was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 5, 2024
Saumya was really helpful to the process of setting up the post purchase
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad Saumya was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Oct. 4, 2024
GIVE ALEX A RAISE HE'S THE BEST THING ABOUT THIS APP!
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad Alex was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham