All reviews

Rating Breakdown

  • 5
    95% (2,686 ratings)
  • 4
    2% (60 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (14 ratings)
  • 1
    2% (69 ratings)

Reviews with Text

  • 90% (2,549)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 30, 2024

Awesome support from Shafta, was able to help me set up and double check if everything was set up correctly!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Glad Shafta was able to assist! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Aug. 29, 2024

Fantastic app, great fast and professional support. 10/10

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Glad the team was able to assist! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Oct. 9, 2024

I love that I can always contact ReConvert and they always answer! Shafta has helped me several times and I really appreciate it!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Glad the team was able to assist! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Sept. 16, 2024

Amazing customer support team

Using app

28 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi A I'm sorry to hear about the issues you've been experiencing where you say that upsells are not being displayed to 90% of your customers. Please come back to me by email, so I can assist you personally. Thank you for your patience and understanding. Best regards 😊 Avraham Customer Success Director

5 / 5 Share

Aug. 28, 2024

Riya went above and beyond on the on boarding process.

Using app

About 3 hours

Total reviews

5

Average rating

4.6

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Glad Riya was able to assist! Always here for you 🖤 Avraham | Customer Success

4 / 5 Share

Aug. 27, 2024

So far so good. The customer service was quick and very helpful to get me up and running.

Using app

38 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Hey! Thank you for your 4* review and I'm pleased you are happy! Glad Customer Care was able to assist! What could we do to make this a 5* experience for you - let us know ([email protected]) Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Feb. 17, 2026

Shafta saved the day for us. Excellent customer service. highly recommend. Shafta fixed our issue in no time, did it easily, and was extremely patient with us. This app and their customer service is top notch. five stars all the way. Thank you Shafta and team.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Glad Shafta was able to assist! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Aug. 23, 2024

I had a great experience with ReConvert's customer support. Saumya helped me set up the app and made the process smooth and easy. Highly recommend!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Glad Saumya was able to assist! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Aug. 23, 2024

Great app. If you get how to use, this can def boost your sales!

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Glad the team was able to assist! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Aug. 22, 2024

riya was awesome

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Glad Riya was able to assist! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Aug. 22, 2024

Shafta was FANTASTIC!! She took on the initiative to help us setup the app with the needed functionality. Looking forward to seeing the results of her help and direction. Customer support with excellence!! Thank you!!!

Using app

12 days

Total reviews

7

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Glad Shafta was able to assist! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Oct. 19, 2024

Very good app thanks Riya for your help you are the best

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Glad the team was able to assist! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Aug. 20, 2024

great support

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Glad the team was able to assist! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Aug. 20, 2024

great

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Aug. 19, 2024

Ash was so helpful in getting ReConvert Upsells set up in my shop. I had a little trouble understanding how to set it up and he patiently walked me through everything. It's now set up exactly how I envisioned and I'm excited to see it all work!

Using app

7 days

Total reviews

4

Average rating

4.3

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Glad Ash was able to assist! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Aug. 20, 2024

Très réactive et patiente !

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Glad the team was able to assist! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Nov. 10, 2024

The tech support provided by Ash was exactly what I needed. So often, companies offer video tutorials and pages of content, leaving it up to the user to sift through information and implement solutions. Ash went above and beyond, taking the time to clearly explain the platform’s capabilities and guiding me through actionable first steps tailored to our site. This personalized approach was incredibly helpful and will no doubt boost our sales. I’m so grateful for Ash’s expertise and support—thank you, Ash!

Using app

4 months

Total reviews

5

Average rating

4.2

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 13, 2026

Alex was very responsive, and very helpfull! He was helping me with my questions and also with setting up the app. He's very nice, fast and he's doing a great job!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Glad Anastasia was able to assist! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Aug. 17, 2024

Great customer service helped each step of the way

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Glad our team was able to assist! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

Aug. 16, 2024

Saumya ma beaucoup aider !

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Glad Saumya was able to assist! Always here for you 🖤 Avraham | Customer Success