ReConvert post purchase upsell
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Super assistance de la part de Anastasia !
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Don't know if app works actually. I installed it but didn't even activate any functionality (app not working actually, not fully installed, neither with the access to the information it needed) and even though, charges where made. Customer success does not exist, and when we escalated to the app team, the answer was some kind of "terms and conditions were clear, you didn't use it, there is nothing I can do, and we will not refund anything, even if you didn't fully install the app". After all, we build most of the functionality the app promised from our side with the check out extensibility (I dont know if better of worst than the app, I didn't even used it!)
Hi F!👋 Avraham here, Director of Customer Success. Thank you for your feedback, and we’re sorry to hear about the issues you experienced. I understand how important it is for everything to work smoothly from the start, and I'm here to help resolve any problems. It sounds like there may have been some confusion with the installation process, and I'd appreciate the chance to connect and turn this around for you. I'm going to email you, please come back to me so I can make sure everything is taken care of for you :-) Best regards, Avraham Customer Success Director
Atención al cliente 100% recomendable
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
I have just started using the app, seems pretty good. I had a few issues with how to set things up, and received very good customer service, agent name: Shafta. Thank you!
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad Shafta was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
need plus plan to edit checkout!! very bad
Hi 👋 I’m sorry to hear that you're disappointed about not being able to add upsells at checkout without a Shopify Plus plan. Unfortunately, this limitation is set by Shopify, not ReConvert, as Shopify only allows upsell options at checkout for Shopify Plus customers. This restriction applies to all upsell apps across the platform. While I wish there was more we could do, this is something that is beyond our control. Best regards Avraham Director of Customer Success ReConvert
Anastasia à su répondre à mes questions et régler mes problèmes .
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
The app is pretty good
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Very good app
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Great Customer Service! I love the screen prints and arrows!
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
We've used ReConvert on our Shopify store for years. We had a lot of success with time sensitive upsells. Everything was easy to set up and always ran smoothly. I was trying to add a new upsell today and couldn't figure out how to make it do what I wanted it to do. I thought it was a function of me being too stupid to live, so I missed with it for hours before contacting support. I'm so glad I did! I typed one sentence and Riya immediately told me what the problem was. The whole process took less than two minutes. If only all customer service was like that.
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad Riya was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
GIVE ALEX A RAISE HE'S THE BEST THING ABOUT THIS APP!
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad Alex was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham
Je viens tout juste d'installer l'app, donc je n'ai pas encore d'avis sur son efficacité, en revanche je peux déjà dire que l'installation est très facile, et le service client au top ! Je viens de terminer un chat avec Saumya, qui m'a expliqué très clairement comment changer la langue des widgets (qui sont par défaut en anglais), et qui m'a donné une réponse rapide, courtoise et très professionnelle. Merci beaucoup :)
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad Saumya was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Thanks to Shafta for the quick help and explanations :)
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad Shafta was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Ash à été vraiment attentionné et réceptif à mes problème. Je met 5 étoiles au service de Reconvert et surtout de Ash. Milles merci pour ces résolutions de problèmes
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad Ash was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
I just installed. Much better so far than Aftersell. I waited for a couple of months for them to fix their than you page that didn't work with the new checkout extensibility and finally left. Great app and great customer service.
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$. (ps - tell all your friends to join too!) Always here for you 🖤 Avraham Customer Success Director ReConvert
very helpful
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
ReConvert Post Purchase Upsell has been an invaluable tool for our business! The app is incredibly user-friendly, and the customization options allow us to seamlessly create upsell offers that drive additional revenue. A special shoutout to Shafta, who has been instrumental in guiding us through the entire upsell journey. Her support has been nothing short of impressive, and her expertise helped us maximize the app's potential. We highly recommend this app to anyone looking to boost post-purchase sales!
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad Shafta was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Suporte muito rapido, claro e prestativo. vale muito a pena para upsell pós venda.
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad the team was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
チャットのサポートに言語が違う方が担当してくれましたが、画像などをお送りいただいてスムーズにやり取りができました。 チャットの返信もとても早かったです。 言語の違いをネックに感じている方はあまり気にされなくても大丈夫かなと思いました。 アレックスさんありがとうございます！
こんにちは！ 5 つ星のレビューをありがとうございます。ご満足いただけて嬉しいです！ チームがお役に立てて嬉しいです！ ReConvert をこれからも続けてください!!! $$$$ いつでもお手伝いします 🖤 Avraham カスタマー サクセス ディレクター ReConvert
Anastasia was fast and solved my problems in an accurate manner. Thanks
Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad Anastasia was able to help you! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
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