All reviews

Rating Breakdown

  • 5
    95% (2,694 ratings)
  • 4
    2% (57 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (13 ratings)
  • 1
    2% (65 ratings)

Reviews with Text

  • 90% (2,558)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 24, 2023

I received help from Alex and he recommended some changes for my app and made them for me and i wasn't aware of those changes but very grateful for his insight.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing review and great feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

Dec. 20, 2023

Alex was ABSOLUTLEY AMAZING he helped me through the whole set up process, the app is amazing cant recommended enough after searching through so many

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review and great feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

Dec. 19, 2023

The support was awesome, Alex was very thorough and quick and provided screenshots with every answer.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour votre incroyable avis et vos excellents commentaires🙏 Notre équipe d'assistance est toujours prête à vous aider 😎

5 / 5 Share

Dec. 18, 2023

Great App and very fast, responsive, and helpful customer service, especially Anastasia has helped me and my team tremendously Thank you!

Using app

About 1 month

Total reviews

6

Average rating

3.0

Developer Reply

Thank you so much for your kind words! We're thrilled you find ReConvert a great app and that our customer service has been fast, responsive, and helpful. Anastasia is one of our superstars, and we're so happy to hear she's been tremendously helpful to you and your team. We strive to provide excellent support and ensure our users have a smooth experience, so it's wonderful to hear we're achieving that. If there's anything else we can do to support you or your team in the future, please don't hesitate to reach out. We're always here to help you make the most of ReConvert and achieve your e-commerce goals.

5 / 5 Share

July 18, 2024

Riya from Reconvert was great and solved my query really quickly

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

That's fantastic to hear! We're thrilled Lee-ann was able to resolve your issue quickly and efficiently. Fast response times and swift resolution are exactly what we strive for in our customer service. We really appreciate you taking the time to share your positive experience. It means a lot to us and further motivates our team to continue providing top-notch support.

5 / 5 Share

Dec. 14, 2023

チャットは英語対応でしたがAshさんが非常に迅速かつ丁寧にサポートして下さいました。 通常説明するだけかと思うのですが、実際に設定変更等もすぐに行っていただけてとても助かりました。

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

優しいお言葉をありがとうございます! チャットが英語で利用できることと、Ash の迅速かつ丁寧なサポートがお客様にとってプラスの効果をもたらしたと聞いてうれしく思います。 物事を説明し、すぐに自分で行動を起こせる方がはるかに効率的であることを私たちは理解しています。 私たちはユーザーがそれを実行できるように取り組んでいます。そのため、そのシームレスなエクスペリエンスを促進する Ash についてのフィードバックを聞くことができて大変うれしく思います。 改善のための提案がある場合、またはその他のサポートが必要な場合は、お気軽にお問い合わせください。 私たちはいつでもお手伝いします!

5 / 5 Share

Dec. 12, 2023

Exceptional experience with Reconvert! Their app is a game-changer, providing invaluable solutions. The customer service, especially Alex on chat, is beyond amazing—prompt, helpful, and attentive. Kudos for stellar support!

Using app

3 months

Total reviews

11

Average rating

4.8

Developer Reply

Thank you for your amazing review🙏 Our support team is always ready to help 😎

5 / 5 Share

Dec. 11, 2023

Very supportive customer service and this app helps us generate sales! Recommended!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind review! We're thrilled to hear that your experience with our customer service has been supportive and that our app is helping you generate sales. We're constantly striving to improve both, and your feedback is invaluable to us. In the meantime, we're here to support you in any way we can. If you have any questions or requests, please don't hesitate to contact us. Sincerely, The ReConvert Team

5 / 5 Share

Dec. 8, 2023

Alex was super helpful and responded immediately!

Using app

8 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to hear about your positive experience with Alex! We're proud of our team's dedication to providing prompt and helpful support. Alex's quick response and helpfulness reflect our commitment to ensuring every customer feels valued and receives the assistance they need. Thank you for sharing your feedback. It motivates us to continue providing excellent customer service and fostering a supportive community. Sincerely, The ReConvert Team

5 / 5 Share

Dec. 29, 2023

Great app with lots of options! I like that they offer support for multi-language stores since it's an important part of my business. Lee-ann was there to assist me really quickly and explain to me how to set the trigger for the additional languages, as well as Anastasia who helped me later on. Amazing customer service at all times, thank you very much! :)

Using app

Over 1 year

Total reviews

29

Average rating

5.0

Developer Reply

We're delighted to hear you're enjoying the app and its support for multi-language stores! We understand the importance of reaching a global audience, and we're committed to providing tools and resources to help you do just that. We're thrilled that Lee-Ann was able to quickly assist you and provide clear instructions on setting up triggers for additional languages. Your positive feedback motivates us to continue developing our app and investing in customer support. We want to ensure that everything we create is not only powerful but also accessible and easy to use for everyone, regardless of language. Thank you for choosing our app and for taking the time to share your review. We appreciate your business and look forward to supporting you in your continued success! Sincerely, ReConvert Team

5 / 5 Share

Dec. 7, 2023

Lee-ann helped a lot! Thank you for the hight quality support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that Lee-Ann provided you with high-quality support! We're incredibly proud of our team, especially Lee-Ann, for going the extra mile to assist you. Your positive feedback confirms our commitment to offering exceptional customer service and ensuring every user has a positive experience. Thank you for choosing us and for sharing your review. We're grateful for your feedback and look forward to continuing to support you in the future. Sincerely, ReConvert Team

5 / 5 Share

Jan. 12, 2026

Anastasia was quick to sort my issues thank you!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

hank you for your amazing review and great feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

Dec. 6, 2023

The app contributes to revenue, and I extend my sincere gratitude to Anastasia for her invaluable support!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

hank you for your amazing review and great feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

Dec. 6, 2023

Great service. Good app

Store

TEGO

Using app

About 7 hours

Total reviews

8

Average rating

4.6

Developer Reply

Thank you for your kind words! We're glad you're enjoying our app and appreciate your positive feedback. We're always working to improve, and your review helps us understand what we're doing well and where we can make things even better. If you have any suggestions or feedback on how we can improve the app or service, please don't hesitate to let us know. We value your input and appreciate your help in making our app the best it can be. Thank you again for choosing us! Sincerely, ReConvert team

5 / 5 Share

Dec. 5, 2023

The first setup is very simple and quick. If you want a custom solution, you can pretty much customize everything to your needs! Also the support is very nice, quick and freindly! Anastasia helped me a lot with all my open questions. Can recommend this app for now ;)

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your detailed and positive review! We're thrilled to hear that you found the first setup of our app simple and quick and that you appreciate the extensive customization options available. We believe in empowering our users to tailor the app to their specific needs and businesses. Furthermore, we're incredibly grateful for your kind words about our support team, especially Anastasia. We strive to provide prompt, friendly, and expert assistance whenever needed, and your feedback confirms that we're achieving our goal. Thank you again for choosing us! Sincerely, ReConvert team

5 / 5 Share

Dec. 3, 2023

I got my first upsale using Reconvert. It was easy to install and customize.

Using app

29 days

Total reviews

15

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 We wish you many sales 😎

5 / 5 Share

Dec. 3, 2023

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave your review. We're constantly working to improve our app and your feedback is valuable to us. Feel free to contact us if you have any questions or suggestions. Best regards, ReConvert Team

5 / 5 Share

Dec. 1, 2023

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the positive feedback! We're thrilled to hear that you're enjoying our app. Your feedback is incredibly valuable to us as we continue to develop and improve the app. If you have any questions or requests, please don't hesitate to contact us. Best regards, ReConvert team

5 / 5 Share

Dec. 1, 2023

Ash quickly helped me get set up, thank you very much! The app is great.

Using app

About 21 hours

Total reviews

7

Average rating

5.0

Developer Reply

We're so happy to hear that Ash was able to help you get set up quickly and that you're enjoying the app! Your positive feedback is incredibly motivating for our team. We're proud of his commitment to providing excellent customer service and ensuring a seamless onboarding experience for our users. Thank you for choosing us and for taking the time to share your positive experience. We're committed to continuous improvement and providing you with the best possible service and support. Sincerely, ReConvert Team

5 / 5 Share

Dec. 1, 2023

Brilliant app, the most converting app for upsells and cross sells I've every used.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Wow, that's high praise! We're thrilled to hear you find our app the most converting for upsells and cross-sells you've ever used! Knowing that our app has made a positive impact on your business is truly gratifying. We would love to hear more about your specific results and how our app has contributed to your success. Your insights help us understand the value we're delivering and inspire us to keep innovating. Thank you for choosing our app and for taking the time to share your review. We're committed to earning your continued trust and exceeding your expectations. Sincerely, ReConvert team