Upsell.com ‑ ReConvert Upsell
Create Cart Upsell & Cross Sell + Post Purchase Upsell...
Rating
4.8
feedback
2,838
chart
#79
All reviews
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Jan. 20, 2026
The Customer Service is incredible! They were quick to respond and helped me solve my issues so efficiently! This app is awesome!
That is a glowing review! Combining incredible customer service, speed, and efficiency is the ultimate "triple threat" for any app's reputation. It's clear the team didn't just solve the problem, they turned the entire experience into something awesome.
Jan. 19, 2026
Jan. 19, 2026
Jan. 17, 2026
got upsell today cause i was using OCU before. Zipify OCU basically makes it so that post purchase upsells are separate transactions from the original order this means that if a customer later chargebacks their order with 2 post purchase upsells, you get 3 separate chargebacks which basically will inflate your chargeback rate and get you shut down by shopify EASILY this is so dangerous, which is why i switched to ReConvert. ReConvert edits all upsells into the original order so everything will count as just 1 order. this gives me great relief and anxiety about having my cb rate artificially inflated ashely has also been a great help with setting everything up from the beginning.
That is a incredibly insightful breakdown of a very real risk! You’ve highlighted a crucial technical distinction: the difference between independent transactions and order editing. In the world of e-commerce, a chargeback rate hitting even 1% can trigger red flags with processors. Having one disgruntled customer turn into three separate disputes is a nightmare scenario for any merchant's longevity. It sounds like the switch to ReConvert hasn't just improved your workflow - it’s protecting your entire business foundation. It’s also great to hear that Ashley was there to bridge the gap and get that safer setup running smoothly from day one. That kind of peace of mind is priceless.
Feb. 14, 2026
Very quick, friendly & efficient service from the team, they solved my query within 5 minutes. Super helpful! Thanks Sauyma :)
Speedy service for the win! 🚀 Thanks so much for the shoutout to Saumya and the team. We're always here if you need anything else!
March 22, 2026
Hi Omar, We'd like to learn what we did wrong, and how we can set it right. We've sent you an email, please check your inbox. Best, Upsell support team
Jan. 16, 2026
Utilizei o aplicativo por algum tempo, e obtive suporte quando necessitado!
É excelente saber que, durante todo o tempo em que você utilizou o aplicativo, o suporte esteve presente e foi efetivo quando você mais precisou! Essa consistência no atendimento é o que constrói a confiança a longo prazo. Saber que você obteve a ajuda necessária mostra que a equipe valoriza a experiência do usuário tanto quanto a funcionalidade do app.
Jan. 15, 2026
Ashley was amazing so helpful and fixed my issue super quick :)
We think Ashley is pretty amazing, too! 🌟 So glad she could get everything sorted out for you quickly. Thanks for the kind words and for using our app!
Jan. 14, 2026
This is a great app that genuinely drives more sales
That is the ultimate feedback! It’s one thing for an app to look good, but it’s another thing entirely for it to genuinely drive sales. At the end of the day, that ROI (Return on Investment) is exactly why tools like this exist. Knowing that the app is actively moving the needle for your business is a huge win.
Jan. 14, 2026
Awesome. Alex was very helpful!
That is fantastic to hear! Alex is clearly on a roll - consistency like that makes a world of difference when you're trying to get things done. It’s always a win when "awesome" software is backed by an "awesome" human.
Jan. 13, 2026
Shafta est exceptionnelle.. un service tres repondant avec lein de patience et ecout. Merci a Elle depuis la creation de ma boutique.
C'est un témoignage magnifique ! Savoir que Shafta vous accompagne avec autant de patience et d'écoute depuis la création de votre boutique est la preuve d'un partenariat de confiance. Monter un projet de A à Z peut être stressant, et avoir quelqu'un de "répondant" fait toute la différence. C'est ce genre de soutien humain qui transforme une simple application en un véritable outil de réussite.
Jan. 12, 2026
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Jan. 12, 2026
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Jan. 12, 2026
Thanks for youre help Alex!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Jan. 11, 2026
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Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Jan. 23, 2026
their customer service is the best, they walk you through any queries step by step
That is the hallmark of truly world-class support! There is a huge difference between just getting an answer and having someone actually walk you through the process step-by-step. It turns a potential headache into a learning experience, which is exactly how great customer relationships are built. It sounds like the team is focused on empowering you, not just closing tickets.
Jan. 9, 2026
Ashley was very helpful and solved any issues I had which made setup easy.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com
Jan. 9, 2026
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director Upsell.com