Upsell.com ReConvert Bundles
Create Cart Upsell & Cross Sell + Post Purchase Upsell...
Rating
4.8
feedback
2,843
chart
#61
All reviews
Review RSS Feed
Jan. 13, 2024
génial, Alex est top
Merci pour votre incroyable commentaire et votre excellent retour🙏. Notre équipe d'assistance est toujours prête à vous aider 😎
Jan. 10, 2024
Best post-purchase upsell app we have ever used. we have been using the app for a year now. their support system is excellent.
Using app
6 months
Total reviews
1
Average rating
5.0
Thank you for your glowing review! We're thrilled ReConvert has been the best post-purchase upsell app you've used, and we appreciate your loyalty over the past year. Your satisfaction and success are our top priorities, and we're committed to continuously improving ReConvert to exceed your expectations.
Jan. 9, 2024
It definitely helps increase revenue and the support is great!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
Jan. 8, 2024
once it was installed properly it worked like a dream. The team at Reconvert was able to do the installation for me.
That's fantastic to hear! We're glad to know that once properly installed, ReConvert worked seamlessly for you. Our team is dedicated to providing assistance whenever needed, and we're pleased we could help with the installation process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing ReConvert!
Jan. 8, 2024
Brilliant Support - APP works great, thanks again
Thank you for your review, we wish you many sales. Our care team is working here 24/7 for you.
Jan. 6, 2024
Mi página web funciona en Latinoamérica, pero la aplicación no trae la opción para idioma o para traducirle al idioma Español, alguien sabe si esto es posible?
Using app
26 minutes
Total reviews
1
Average rating
3.0
¡Gracias por la calificación de 4 estrellas! Estamos encantados de que haya disfrutado de nuestra aplicación y nos encantaría saber cómo podemos convertirla en una experiencia de 5 estrellas para usted. ¡Siéntete libre de compartir tus pensamientos! [email protected] y pregunta por mí, Jordan, y haré todo lo posible para intentar implementar esto por ti, ¡si podemos! 🙏😊 ¡Los mejores deseos! Jordan | Customer Care
March 7, 2024
Great Support from Ash!
Thank you for your review. Our care team is working here for you.
Dec. 31, 2023
It is meh. It doesn't work with personalized products because you can't direct shoppers to the product page... and if you do NOT direct them to the product page you'll spend your time contacting customers manually 1 by 1 to get their customization details. The product comments do not sync to Shopify or Klaviyo. And the birthday form is pre-populated with today's date, so more than half of the 100+ submission I received were with the current date, making this feature pretty much useless also.
Thank you for your feedback. We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience. Please consider revisiting your review after seeing the changes we’ve made. You can always email [email protected] writing Jordan in the subject line and I'd be happy to assist specifically. Your input truly makes a difference! 😊 Best Jordan | Customer Care
Dec. 31, 2023
Lee-ann was very responsive and helped me resolve my issues quickly! very satisfied
Thank you for your review, we wish you many sales. Our care team is working here 24/7 for you.
Dec. 28, 2023
muito bom o aplciativo, o suporte me ajudou batsante
Thank you for the 4-star rating! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! [email protected] and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! Best wishes! Jordan | Customer Care
Dec. 27, 2023
Still testing the app now. Alex has been a great help. There is a learning curve. So far so good.
Thank you for your great review 🙏 Our support team is always ready to help and wishes you a lot of sales 😎
Dec. 24, 2023
I received help from Alex and he recommended some changes for my app and made them for me and i wasn't aware of those changes but very grateful for his insight.
Thank you for your amazing review and great feedback🙏 Our support team is always ready to help 😎
Dec. 20, 2023
Alex was ABSOLUTLEY AMAZING he helped me through the whole set up process, the app is amazing cant recommended enough after searching through so many
Thank you for your amazing review and great feedback🙏 Our support team is always ready to help 😎
Dec. 19, 2023
The support was awesome, Alex was very thorough and quick and provided screenshots with every answer.
Merci pour votre incroyable avis et vos excellents commentaires🙏 Notre équipe d'assistance est toujours prête à vous aider 😎
Dec. 18, 2023
Great App and very fast, responsive, and helpful customer service, especially Anastasia has helped me and my team tremendously Thank you!
Thank you so much for your kind words! We're thrilled you find ReConvert a great app and that our customer service has been fast, responsive, and helpful. Anastasia is one of our superstars, and we're so happy to hear she's been tremendously helpful to you and your team. We strive to provide excellent support and ensure our users have a smooth experience, so it's wonderful to hear we're achieving that. If there's anything else we can do to support you or your team in the future, please don't hesitate to reach out. We're always here to help you make the most of ReConvert and achieve your e-commerce goals.
July 18, 2024
Riya from Reconvert was great and solved my query really quickly
That's fantastic to hear! We're thrilled Lee-ann was able to resolve your issue quickly and efficiently. Fast response times and swift resolution are exactly what we strive for in our customer service. We really appreciate you taking the time to share your positive experience. It means a lot to us and further motivates our team to continue providing top-notch support.
Dec. 14, 2023
チャットは英語対応でしたがAshさんが非常に迅速かつ丁寧にサポートして下さいました。 通常説明するだけかと思うのですが、実際に設定変更等もすぐに行っていただけてとても助かりました。
優しいお言葉をありがとうございます！ チャットが英語で利用できることと、Ash の迅速かつ丁寧なサポートがお客様にとってプラスの効果をもたらしたと聞いてうれしく思います。 物事を説明し、すぐに自分で行動を起こせる方がはるかに効率的であることを私たちは理解しています。 私たちはユーザーがそれを実行できるように取り組んでいます。そのため、そのシームレスなエクスペリエンスを促進する Ash についてのフィードバックを聞くことができて大変うれしく思います。 改善のための提案がある場合、またはその他のサポートが必要な場合は、お気軽にお問い合わせください。 私たちはいつでもお手伝いします!
Dec. 12, 2023
Exceptional experience with Reconvert! Their app is a game-changer, providing invaluable solutions. The customer service, especially Alex on chat, is beyond amazing—prompt, helpful, and attentive. Kudos for stellar support!
Thank you for your amazing review🙏 Our support team is always ready to help 😎
Dec. 11, 2023
Very supportive customer service and this app helps us generate sales! Recommended!
Thank you so much for your kind review! We're thrilled to hear that your experience with our customer service has been supportive and that our app is helping you generate sales. We're constantly striving to improve both, and your feedback is invaluable to us. In the meantime, we're here to support you in any way we can. If you have any questions or requests, please don't hesitate to contact us. Sincerely, The ReConvert Team