All reviews

Rating Breakdown

  • 5
    95% (2,697 ratings)
  • 4
    2% (57 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (13 ratings)
  • 1
    2% (65 ratings)

Reviews with Text

  • 90% (2,559)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 25, 2023

I had a question and Alex was very helpful and positive! Looking forward to getting my ReConvert funnel fully set up and running! :)

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

That's great to hear! We're so glad that you found Alex to be helpful and positive. We appreciate Alex's willingness to go the extra mile to help our customers succeed. We put a lot of time and effort into making sure that our customer service is top-notch, so we're glad that you found Alex to be responsive and helpful. We want to make sure that our customers have a great experience using our app, and we appreciate Alex's willingness to help our customers understand how to use the app effectively. We're also glad to hear that you're looking forward to getting your ReConvert funnel fully set up and running! We hope that you'll find it to be a valuable tool for your business.

5 / 5 Share

Aug. 14, 2025

Jordan was really helpful and offers to setup the discount for me. Great customer service.

Using app

6 months

Total reviews

19

Average rating

5.0

Developer Reply

That's great to hear! We're so glad that you're finding ReConvert to be helpful and that you're seeing some good results with it. We put a lot of time and effort into making sure that our app is easy to use and effective, so we're glad that you're finding it to be a breeze to install and use. We also want to make sure that our customers have the flexibility to customize the app to their specific needs, and we appreciate your feedback about the "Best Practices" approach and the customization options. We're also glad to hear that you're seeing some additional Average Order Value (AOV) after only a few days. We're always working to improve our app, and we appreciate your feedback. Thank you for your business! We hope to continue to be a valuable resource for you and your business.

5 / 5 Share

July 20, 2023

Alex was incredibly supportive and played a crucial role in expediting the process to tailor my website according to my needs. I was truly impressed by his eagerness to take on additional tasks and his ability to offer valuable resources for apps beyond ReConvert, especially for email flow assistance. It was, by far, the best support experience I've had!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found Alex to be incredibly supportive and that he played a crucial role in expediting the process to tailor your website according to your needs. Alex is one of our amazing customer service representatives, and we're so glad that he was able to help you quickly and easily. We're also glad that you were impressed by his eagerness to take on additional tasks and his ability to offer valuable resources for apps beyond ReConvert. We want to make sure that our customers have a great experience using our app, and we appreciate Alex's willingness to go the extra mile to help our customers succeed. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals. Sincerely, ReConvert team

5 / 5 Share

July 19, 2023

Great app, used it on several stores. Very fast and helpful support, Anastasia helped me out in no time. Update: We had need of additional support and questions that Anastasia helped with, again very swiftly. Can't recommend this app enough, already have additional revenue coming in just hours after installing the app.

Store

CRDBAG

Using app

About 5 hours

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found our app to be great and that you've used it on several stores. We're also glad that you found our support to be very fast and helpful, and that Anastasia was able to help you out in no time. We put a lot of time and effort into making our app effective and user-friendly, so we're glad that you're finding it to be easy to use and that you're happy with the results. We're also glad that you've found our customer service to be top-notch. We want to make sure that our customers have a great experience using our app, and we appreciate Anastasia's willingness to go the extra mile to help our customers succeed. We're also glad to hear that you're already seeing results with our app. We're confident that ReConvert can help you to increase your sales and grow your business. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 17, 2023

I just connected this app. I was pleasantly surprised when a live chat agent popped in and asked if I needed help setting everything up. All I had to do was provide my product links and answer a few questions. This saved me a lot of time trying to figure things out. We're off to a great start!

Using app

About 1 hour

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found our live chat agent helpful and that you were able to get set up quickly and easily. We put a lot of time and effort into making sure that our customer service is top-notch, so we're glad that you found our live chat agent to be responsive and helpful. We want to make sure that our customers have a great experience using our app, and we appreciate our customer service team's willingness to go the extra mile to help our customers succeed. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 16, 2023

Amazing app. Great customer service. I had switched over from One Click Upsel because they were too buggy.

Using app

16 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found our app to be amazing and that you had a great experience with our customer service. We're also glad to hear that you switched over from One Click Upsell because they were too buggy. We put a lot of time and effort into making our app effective and user-friendly, so we're glad that you're finding it to be easy to use and that you're happy with the results. We also want to make sure that our customers have the support they need to use our app effectively, and we appreciate your feedback about our customer service. We're glad to hear that you've had a great experience with our customer service team. We appreciate our customer service team's willingness to go the extra mile to help our customers succeed. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 16, 2023

Thanks to Alex for the customer service, he is very patient and explained every step and possible problems clearly

Store

HSIA

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found Alex to be patient and helpful. We appreciate Alex's willingness to go the extra mile to help our customers succeed. We put a lot of time and effort into making sure that our customer service is top-notch, so we're glad that you found Alex to be responsive and helpful. We want to make sure that our customers have a great experience using our app, and we appreciate Alex's willingness to help our customers understand how to use the app effectively. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 14, 2023

Thanks Lee-Ann at customer service for your help! Only been on the app a day so far, seems good so far, excited to see end of month results!

Using app

About 4 hours

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your amazing review and feedback 🙏 Our support team is always ready to help and wishes you many sales

5 / 5 Share

July 19, 2023

Thanks to Blessing and Lee-Ann for giving clear instructions and offering to do hands-on assistance. They have assisted numerous times.

Store

My Store

Using app

About 1 month

Developer Reply

Thank you for your amazing review and feedback 🙏

5 / 5 Share

July 14, 2023

Amazing customer support. I was confused about the funnels and was strict on time because of personal responsibilities. Alex helped me every step of the way. 10/10!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found our customer support to be amazing and that Alex helped you every step of the way. We put a lot of time and effort into making sure that our customer support is top-notch, so we're glad that you found it to be helpful. We also want to make sure that our customers have a great experience using our app, and we appreciate Alex's willingness to go the extra mile to help our customers succeed. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 14, 2023

I had a problem displaying the up-sell on certain check-out methods, and Lee-ann was able to provide instant assistance

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback 🙏 Our support team is always ready to help and wishes you many sales

5 / 5 Share

July 14, 2023

The first 4 days of implementing this app on my Shopify site, I generated an additional $220 of sales. It's like magic! Haha Customer service is great as well! I couldn't figure out how to do something and I used the live chat and chatted with a gentleman named Blessing, who helped solve my issue very quickly. He also explained how to do it so I know how to solve this again in the future if needed. Much appreciated, thank you again!

Using app

About 1 hour

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you're seeing such great results with our app and that you found our customer service to be great. We put a lot of time and effort into making our app effective and user-friendly, so we're glad that you're seeing results so quickly. We also want to make sure that our customers have a great experience using our app, and we appreciate Blessing's willingness to go the extra mile to help our customers succeed. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals. Sincerely, ReConvert team

5 / 5 Share

July 12, 2023

Ash was so helpful with getting me up and running and answered all my questions promptly. Thank you. Highly recommend!

Store

Box

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad to hear that Ash was so helpful with getting you up and running and answering all your questions promptly. Ash is one of our amazing customer service representatives, and we're so glad that she was able to help you quickly and easily. We're also glad that you're happy with the support that we've provided. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 10, 2023

Amazing, Lee-Ann was very helpful AOV increased a lot, it's really simple to use and is needed on every shop

Store

eevero

Using app

2 months

Developer Reply

Thank you for your amazing review and feedback 🙏

5 / 5 Share

July 10, 2023

Easy to use app that's helped us with our post purchase upsell. Does exactly what you need it to do at a reasonable price.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found our app easy to use and that it's helped you with your post purchase upsell. We put a lot of time and effort into making our app user-friendly and effective, so we're glad to hear that you found it to be easy to use. We're also glad that you're happy with the results that you're seeing. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 9, 2023

I find ReConvert to be extremely flexible! And their Customer Support is AMAZING! Alex walked me through all the steps, and clarified all my doubts, thanks!!

Store

Sensate

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you find ReConvert to be extremely flexible and that our customer support is amazing! We put a lot of time and effort into making ReConvert as flexible as possible, so we're glad that you found it to be easy to use and that it met your specific needs. We're also glad that you had a great experience with our customer support. We want to make sure that our merchants have a great experience using our app, and we appreciate Alex's willingness to go the extra mile to help our merchants succeed. We hope that you'll continue to use ReConvert and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 29, 2024

Great support thanks!! Answered all my questions quickly!!!

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found our support and program to be awesome and that you had an upsell while setting it all up! We put a lot of time and effort into making sure that our support is top-notch, so we're glad that you found it to be helpful. We also want to make sure that our program is effective, so we're glad that you're already seeing results. We hope that you'll continue to use our program and that it helps you to achieve your e-commerce goals.

5 / 5 Share

July 6, 2023

great support ever )) thank you very mutch! Lee Ann help me with issues and now i know how i can bust my store

Using app

About 13 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback 🙏 Our support team is always ready to help and wishes you many sales

5 / 5 Share

July 5, 2023

By far best support team I´ve ever had! No matter how many questions or which questions you have, one member of the support team will always help you. Ash really helped me many times and made my days! Generally he helped not only by telling me how it works, he kind of showed me and had always time to check anything if I wasn´t sure if its right how I set it up. Therefore, I can truly recommend this app, not only because it is very easy to set all things up and customize it, but also the support team is amazing!

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback 🙏 Our support team is always ready to help and wishes you many sales

5 / 5 Share

Oct. 21, 2024

I had the pleasure of being helped by Riya on October 21, 2024. Riya was prompt and solved my question right away. Grateful for awesome customer service! Julianna Jewel Loom

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review of our Shopify app! We're so glad to hear that you're super happy with ReConvert and that you're seeing such great results. We know that it's important to test different upsell products to see what works best for your customers, and we're glad that you were able to find a product that's resonating with them. We're also glad to hear that you're converting at 7.00% and adding just under $10 to your AOV. These are great results, and we're confident that ReConvert can help you continue to grow your business. We hope that you'll continue to use ReConvert and that it helps you to achieve your e-commerce goals.