All reviews

Rating Breakdown

  • 5
    95% (2,697 ratings)
  • 4
    2% (57 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (13 ratings)
  • 1
    2% (65 ratings)

Reviews with Text

  • 90% (2,559)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 8, 2023

I had some questions that I could not get resolved from YouTube videos so I decided to use the chat function. I'm so glad that I did. Lee-ann was such a great help! My issues were resolved promptly, and she was extremely kind and helpful.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review 🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

June 8, 2023

Lee-ann was amazing. Had been doing a lot of research on post purchase apps and this is really great!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review 🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

June 8, 2023

You have to figure out the funnels first but then the app works good. Good and fast support!

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

June 7, 2023

Excellent demo, took time to listen to specific requirements Very detailed explanation of all the app features

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review 🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

June 7, 2023

I am not at English but Alex was nice and a great help for me to understand how the App works. Thank you!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing review🙏 Our support team is always ready to help 😎

5 / 5 Share

June 6, 2023

This app is great and actually creates post-purchase sales. Alex was a huge help in setting up some important details that i looked over!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review 🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

June 4, 2023

Alex was AWESOME!! took the time to actually check my page and made some suggestions, even implemented them for me! Great first experience! Thanks again Alex :)

Using app

31 minutes

Total reviews

18

Average rating

5.0

Developer Reply

Thank you for your amazing review🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

June 2, 2023

Thanks to Lee-ann who helped me with the setup of my funnels. The chat response was lightning fast with detailed screenshots, which I really appreciate!

Store

Anytoyz

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

Oct. 18, 2024

Had some trouble installing the app but Saumya from support was very helpful and did it for me.

Using app

25 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your amazing review 🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

May 31, 2023

I haven't started using the app yet, but wow the onboarding alone was enough to warrant a 5-star review. Alex was quick with his responses and offered much more guidance than what was available as a default template. Thanks Alex!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

May 25, 2023

Alex was very professional and was able to give professional explanations to my questions in a timely manner and made it clear to me quickly. Thank you very much Alex, he saved me a lot of time. Thanks again.

Using app

Over 2 years

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

May 25, 2023

Alex很专业,帮我解决了问题,很有帮助,也很有耐心,非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢

Store

noxfan

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

感谢您的精彩评论和反馈🙏我们的支持团队随时准备提供帮助😎

5 / 5 Share

May 25, 2023

I recently had the pleasure of receiving exceptional live chat support from Alex, a representative who assisted me in setting up a Shopify upsell app. Alex's guidance and expertise were truly invaluable as they not only helped me navigate the ReConvert setup seamlessly but also offered insightful suggestions to optimize my upselling strategy.

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your wonderful experience with Alex! We're delighted to hear that you received exceptional live chat support and that Alex provided invaluable guidance and expertise during the setup of your Shopify upsell app. It's fantastic that Alex not only helped you navigate the ReConvert setup seamlessly but also offered insightful suggestions to optimize your upselling strategy. We'll make sure to pass along your appreciation to Alex. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to support your success!

5 / 5 Share

May 23, 2023

Le Ann was very helpful and professional throughout the entire process. I would recommend any small business getting this app. Thank you so much for helping me

Using app

About 5 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

May 23, 2023

Great customer service from Alex and help with changing our settings and product preferences. Thank you Alex!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're thrilled to hear that Alex provided great customer service and assisted you with changing your settings and product preferences. We'll be sure to pass along your appreciation to Alex for their helpful support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help you every step of the way!

5 / 5 Share

May 23, 2023

Lee-ann from customer support was incredibly helpful and helped us get everything we needed to get started. So far the app has been working great and we're looking forward to increasing conversions.

Store

Lifepro

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

May 23, 2023

Anastasia provided exceptional customer service! She answered my questions with great detail and ensured I thoroughly understood everything. She was patient and never made me feel rushed. Her professionalism and expertise were greatly appreciated. I recommend her to anyone in need of assistance. Thank you, Anastasia!

Using app

About 12 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're delighted to hear that Anastasia provided exceptional customer service and went above and beyond to answer your questions in great detail. It's wonderful that she ensured you thoroughly understood everything and demonstrated patience throughout the process. We greatly appreciate your recommendation of Anastasia to others in need of assistance. We'll be sure to pass along your kind words to her. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to provide ongoing support and ensure your satisfaction!

5 / 5 Share

May 22, 2023

The setup support has been outstanding from Alex. I've been getting detailed responses with screenshots for my questions.

Using app

About 2 hours

Total reviews

6

Average rating

4.8

Developer Reply

We're thrilled to hear that you've received outstanding setup support from Alex! It's great to know that Alex has been providing detailed responses to your questions and even including screenshots to assist you. We strive to offer comprehensive and helpful support to ensure a smooth setup process. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help you every step of the way!

5 / 5 Share

May 22, 2023

Very helpful with explaining the apps functionality and they even helped setup the discounts for us. Great customer service and nice looking app! Hopefully it performs well too. Confident it will do well for us!

Using app

40 minutes

Total reviews

6

Average rating

5.0

Developer Reply

We're delighted to hear that our team was helpful in explaining the app's functionality and even assisted you in setting up the discounts. It's great to know that you found our customer service to be excellent and that you appreciate the visually appealing design of the app. We share your confidence and believe it will perform well for you. If you have any further questions or need assistance along the way, please don't hesitate to reach out. We're here to support your success and ensure a positive experience with our app!

5 / 5 Share

May 22, 2023

Support was very good. Ashley, particularly resolved my issues in minutes. Highly recommended for upsells

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your amazing review 🙏 Our support team is always ready to help and wishes you many sales😎