All reviews

Rating Breakdown

  • 5
    95% (2,697 ratings)
  • 4
    2% (57 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (13 ratings)
  • 1
    2% (65 ratings)

Reviews with Text

  • 90% (2,559)
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5 / 5 Share

April 2, 2023

As the team behind Natasha Denona Makeup, we are thrilled to share our experience with the ReConvert Shopify App! This amazing app has transformed our post-purchase customer journey, elevating both our sales and customer engagement to new heights. The ReConvert app has allowed us to create a stunning and personalized thank you page that aligns perfectly with our brand identity. By offering tailored product recommendations, we've seen a significant increase in upsells and cross-sells, ultimately boosting our average order value. Moreover, the ability to share exclusive discount codes and promotions has not only incentivized repeat purchases but also nurtured long-lasting relationships with our customers. We've noticed that they're more likely to share their positive experiences on social media, thanks to the seamless integration of social sharing buttons. What sets ReConvert apart is its ease of use and fantastic customer support. The app is incredibly user-friendly, making it a breeze to customize and optimize our thank you page. Additionally, their support team has been prompt, knowledgeable, and always ready to help us get the most out of the app. In conclusion, we wholeheartedly recommend the ReConvert Shopify App to any merchant looking to elevate their post-purchase experience, increase sales, and build lasting customer relationships. Kudos to the ReConvert team for developing such a game-changing app!

Using app

27 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎

5 / 5 Share

April 1, 2023

It's always wonderful to work with knowledgeable and helpful individuals. Anastasia Assistance's with this great tool went smoothly. This is another person who went above and beyond to assist. Overall, I highly recommend the Reconvert app for anyone in need of a reliable file converter. Their customer service has been great!

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your amazing review🙏 Our support team is always ready to help 24/7 😎

5 / 5 Share

March 30, 2023

Glad to use this awesome app. Alex helped me to fix an issue in a couple of minutes. Thank you so much

Store

PawBau

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review and feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

March 30, 2023

I've been recommended this app many times but I was worried about the process of setting everything up. I decided to give the app a try anyway but I felt a little overwhelmed with the setup, I reached out to support and connected with Alex who was incredibly helpful, he built the funnel for me, answered my questions, and showed my some of what's possible with ReConvert. Great app and amazing support!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review and amazing feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

March 30, 2023

It shows the effect that I want. And helped me solve my problem in a very timely manner! Thanks Lee-ann!

Using app

23 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your great review and feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

March 29, 2023

So far, so good! Still learning about the app but it has great potential. Support team is also very responsive via chat and have been extremely helpful. So far i interacted with Alex and Lee-ann, both of which that demonstrated exaptational customer service skills and are more than willing to help out

Using app

8 days

Total reviews

4

Average rating

3.3

Developer Reply

Thank you for your great review and feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

March 29, 2023

Very good software. Works as intended. Moreover, Charlene from customer service was quick to reply to questions and very helpful.

Store

Kensui

Using app

11 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for your amazing review 🙏 Our support team is always ready to help😎

5 / 5 Share

March 28, 2023

I've only had Reconvert just over a week, but so far so good. Setup was pretty easy and any questions I had were quickly answered.

Using app

11 days

Total reviews

9

Average rating

4.8

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎

5 / 5 Share

March 27, 2023

I have only just gone through intial set ups but was very anxious of making mistakes. Alex was incredible making the process so simple , offering changes and implementing them so I didn't need to do a thing. It's so refreshing to find a app with great customer service can't wait to see how this App helps improve my sales.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

March 27, 2023

Alex was so helpful and patient with me as I figured out this app.. the app offers a lot of circumstances to increase aov and upsell, excited to see how this increases revenue.. thanks so much

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

April 6, 2023

I had been working on this app, I'm not sure how long and I had no idea what I was doing. Someone from their team set up the entire thing for me. Whew, the less stress while starting a business really helps me. Thank you. Adding to this review again. The customer service for this app is top tier so far.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

March 27, 2023

I think i have to set it up properly, I also think it's quite expensive as it's charging per number of orders. and I only set it up for a few collections not all products

Using app

4 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

5 / 5 Share

March 27, 2023

Alex helped me very well! Support is outstanding. :) Also the app is very helpful and it has a lot of options.

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your amazing review 🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

March 26, 2023

Great support so far, and set up was a breeze. I found this app through a place I was shopping and they squeezed an extra $100 out of me haha - so I know it works

Using app

About 15 hours

Total reviews

10

Average rating

2.0

Developer Reply

Thank you for an amazing review and feedback🙏 Our support team is always ready to help

5 / 5 Share

March 24, 2023

Great product, with great support. Lots of features for upsell and cross sell. Thank you Charlene for your support.

Using app

Over 1 year

Total reviews

10

Average rating

3.7

Developer Reply

Thank you for your great review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

March 23, 2023

Just installed it! So far so good. The support is fantastic - Ashley was super helpful! - Let's see how the app performs now in terms of ROI. Looking forward to it

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for an amazing review and feedback🙏 Our support team is always ready to help

5 / 5 Share

March 23, 2023

Outstanding customer service! As I installed the app, I was greeted by a gentleman named Alex, who simply let me know I could ask him any question. He walked me through all of the options and answered all of my questions right there and then with samples, different methods to overcome my challenges, and saved me a lot of time and a lot of reading. I did not hesitate to uninstall the other app I had previously spent 2 hours installing and switch to ReConvert. Thank you for taking the time, Alex. You are incredible!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help😎

5 / 5 Share

July 16, 2024

Anastasia was very helpful in troubleshooting the setup of the reconvert app on my website. She was very patient and answered all of my questions quickly. She was diligent in making sure that everything was working properly.

Using app

4 months

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

5 / 5 Share

June 30, 2023

Ash was super helpful & quick to respond with any questions. App is super easy to use too. Highly recommend.

Using app

3 months

Total reviews

16

Average rating

4.9

Developer Reply

Thank you for your amazing review🙏 Our support team is always ready to help 😎

5 / 5 Share

March 21, 2023

Fabulous helpful service by Charlene today she was extremely clear and I was able to easily understand her instructions thank you so much.

Using app

25 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing feedback🙏 Our support team is always ready to help 😎