All reviews

Rating Breakdown

  • 5
    76% (226 ratings)
  • 4
    8% (24 ratings)
  • 3
    2% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    12% (36 ratings)
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5 / 5 Share

June 23, 2021

Customer service is amazing and has been great at answering my questions. They have been a great help to getting my backend set up!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! We're always happy to help.

5 / 5 Share

June 22, 2021

Solved a big issue in my membership program I have for my site. I use a few different apps and this is one of them, this allows me to charge monthly for my membership. A little confusing to get set up properly, but with some patience and a lot of help from Bold's customer support who was very helpful, it works pretty well right now. Would definitely recommend it if looking for a solution to your membership vision

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate the kind words. Always happy to hear that the customer support team made the experience of setting up a complex project as smooth as it can be. Thanks for choosing Bold.

5 / 5 Share

June 2, 2021

Great customer service and fixed my issues quickly. App functionality is really great and met my requirements,

Store

Robster

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! We are so happy that we able to help, thank you for choosing Bold!

5 / 5 Share

Jan. 17, 2021

I had a technical issue with my Membership app and reached out to the BOLD team and Esha fixed it right away. So helpful, easy and such a pleasure to work with. Thanks team! (and especially Esha)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for you review. We are so pleased that the team and Esha was able to fix your issue right away. We thank you for choosing Bold and remember we are always there to help when you need us!

5 / 5 Share

March 12, 2021

Thank you Nikhil for your support, you were very knowledgable and helped me solve my issue to get my store up and running.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are thrilled that you are enjoying the app and that Deelen was able to help you! We are always happy to help!

5 / 5 Share

Nov. 5, 2020

Michelle from Bold customer service is absolutely fantastic. So patient with me as I had a lot of questions and issues to work through and we got them all solved rather quickly. Thanks Michelle!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! You happy to hear that Michelle was able to provide great customer service and resolve any issues you had. Please eel free to checkout our Help Center or reach back out if you have any other questions!

5 / 5 Share

Sept. 1, 2020

Every time I need help the support team, specially Naman have been very helpful and diligent. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

Great support service. I had the pleasure to be attended by Naman, great guy and great app. I recommend it a lot!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2020

Naman provided excellent support for Bold Membership and Subscriptions!!! I hope I get him in the future. Thank you!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2020

Naman was very helpful with my issues! I wish there were a few more bells and whistles on the app, but overall it gets the job done and the customer service is good.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2020

Aryan has been a great help so far in setting up my store. My site has not launched yet, but looking forward to it being fully functioning.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2020

Mayank was AMAZING on helping me set up Bold Memberships. We are still in Beta mode, so I have not fully tested the functionality but customer service has been very good. I live in EST and have found later in my work day yields the quickest chat responses.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

I used the service to help with embedding the membership widget. Naman was extremely helpful, patient, and courteous. He walked me through the steps, then helped me evaluate the success. Very pleased customer!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

Kelsey was very helpful and nice. I would definitely recommend Bold Memberships to anyone that's looking for similar services.

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 11, 2020

Functionality is great, but their service is even more impressive (Mayank is phenomenal!). Highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2020

I have just started using Bold Membership and Bold Custom Pricing. I have been amazed at the support I have received. They have a live chat resource staffed by very knowledgeable and patient people. Each time they have quickly shared the answer or took the time to find someone who could. All my questions were answered. Mayank, Aryan and Esha as well as the rest of the staff were very knowledgeable. I did have the Bold staff add the liquid to my code for both apps.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2020

Amazing customer service from Kelsey! Had an issue with my code and it was able to be resolved quickly and they communicated with me every step of the way!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

The customer support is AMAZING! I had a live chat with Kelsey and she helped me so much! Also, Bhumi jumped in and helped with a bit of code that made ALL the difference in what I was trying to do. Thanks, Kelsey and Bhumi! You're the best! Also, Naman gave me excellent customer service today. Everyone at Bold Memberships is helpful and great!

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 3, 2020

Quick response and very helpful support team. App works great. Looking forward to use this on multiple e-commerce ventures were rolling out in the future.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

Rajni and Bhumi have incredible customer service. They were able to fix my issues within minutes and was extremely patient and helpfull

Using app

About 3 years

Total reviews

1

Average rating

5.0