All reviews

Rating Breakdown

  • 5
    66% (57 ratings)
  • 4
    13% (11 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    16% (14 ratings)

Reviews with Text

  • 99% (85)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 9, 2020

I am using this app to setup a membership site. I've found the help chat very useful whilst developing this. Aryan helped me today with queries and I was impressed that they will also alter code when necessary.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

Priyanka was a huge help with clarifying some styling conflicts. Best tech support from a Shopify App Ive ever had.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2020

Carter was very helpful! He provided excellent support, guidance, and helped answer all my questions.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

Mayank did an amazing job helping me get the program up and running for my store, and made some visual tweaks to really help it stand out. Excellent work!

Store

Trainz

Using app

2 months

Total reviews

8

Average rating

4.6

5 / 5 Share

April 25, 2020

The app is really useful and their customer service is really great. Will solve your problem immediately.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2020

I recentrly started using Bold memberships. I have recieved excellent support and service from the bold team, Especially Aryan Sharma.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2020

Naman was amazing in helping me to finalise my membership. So knowledgeable. Thank you Naman, for your assistance. ;0)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2020

Customer service is great. Brysen was super patient with my last of technical skill and went the extra mile in helping me set up and customize my membership registration page!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2020

The apps works smoothly and properly charges our subscribers and tags them in the back end. The service team quickly installs the app on the themes you need. Thanks guys.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2020

While the app ultimately did not work out for the system we were trying to build - a digital magazine that delivers issues to paid members seamlessly - the customer service (Bhumi specifically) was absolutely amazing. We worked with them for about two weeks. They did code updates, walked us through explaining what was happening, and more. The company has solid apps that work for various business types, and amazing customer service. We tried to make it work for us, but had to move on, but still really appreciated their effort.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Great support, thanks to Carter and his precise and convenient answers. I'm always pleased to the support of this App, they never failed me.!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Priyanka did a great job taking care of my Shopify issues. I recommend Bold Membership. What a great app!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

I use Bold Recurring Memberships for my dog walking/pet sitting business. Their customer service has always been extremely helpful whether communicating via email or chat. Their agent, Priyanka, in particular, has helped me find solutions and answers to my questions and has been a joy to work with.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

I think the app is very useful for our small business requirement and the team installing the app for us, really helps a lot. It makes easier for us to use the app. I would recommend this app to others.

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 16, 2019

The app is great, works perfectly for the memberships. The support team is even better, they're fast and thorough!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there; we're glad to hear you're enjoying our Memberships app to offer unique memberships to your customers! We pride ourselves in offering top-notch support, and are glad to hear that you were able to experience this. :-) Please don't hesitate to reach out if you need anything else! We'd be happy to help again.

5 / 5 Share

Dec. 4, 2019

So easy to work with! This is our third product with BOLD. Love them. Thanks Jade for your help getting us up and started so quickly with the latest addition.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! We love hearing that you're enjoying multiple of our apps, thanks so much for the love! Jade is awesome at what he does - we're glad to hear he was able to get the app installed and help you getting set up! Please let us know if we can help you with anything else. :-)

5 / 5 Share

Oct. 29, 2019

The app delivers what it's meant to: Charge for a recurring membership + issue a monthly order for the generic item + control access to pages and collections. Bold support is always one click away and they will dive into the details to answer your questions and fix things if needed. Chintan was a great help in navigating the setup and features of the app. When in doubt, reach out to the support team!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you for taking the time to leave us a review. We're glad to hear that you've been able to use our Memberships app to create monthly orders for your paying customers, and show/limit certain pages to your members. We are always ready to assist however we can, so we're glad you have been able to access our support in order to get help with setting up the app, and learning more about its features!

5 / 5 Share

Oct. 25, 2019

Does require you to be somewhat tech savvy but customer service experts such as Guri can help you with anything you can't accomplish yourself

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! It can certainly be difficult to work with Liquid code, and we know not everybody has that coding or technical knowledge, so we're always available to assist with anything from the installation, to some simple code changes and custom CSS, and anything in between. We're glad you were able to access our customer service team in order to get some help from Guri.

5 / 5 Share

Oct. 2, 2019

Chintan helped me resolve my new Bold plan issue quickly and provided a back-up link for future reference when needed. Thanks!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thanks so much for the review! We're so glad to hear that Chintan was able to help you out with the issue you were experiencing with the new plan - so sorry you ran into that in the first place! So glad to hear that he was able to provide you a back-up link as well, just in case you happen to run into the problem again! Thanks again for taking the time to leave us a review. Your classes sound very interesting. :-)

5 / 5 Share

Sept. 30, 2019

Chintan Trikha helped me out a lot when it came to bold membership tagging. He was very patient and helped me figure out exactly what i needed to know! Very helpful

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thanks so much for taking the time to leave us a review. We're so glad to hear that Chintan was able to help you out with the Memberships tagging feature - please don't hesitate to reach out if you have any other questions! Also, best of luck with the launch of your store!