All reviews

Rating Breakdown

  • 5
    76% (228 ratings)
  • 4
    8% (25 ratings)
  • 3
    2% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    12% (37 ratings)
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5 / 5 Share

June 3, 2020

Quick response and very helpful support team. App works great. Looking forward to use this on multiple e-commerce ventures were rolling out in the future.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

Rajni and Bhumi have incredible customer service. They were able to fix my issues within minutes and was extremely patient and helpfull

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

Thanks Mayank! We talked about the possibility of developing a patch to integrate income from BOLD MEMBERSHIPS with my Shopify store income. Great job!

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 26, 2020

Could not have asked for better service. Carter from Customer Support immediately helped me upon request, figured out the issue I was having, and gave me the solution. I highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2020

Great service and support from Bold. Well done as usual. I had some issues getting it all set up, but Bold support Samantha helped me quickly and professionally.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

Guri helped me solve a tech problem that this non tech lady so desperately needed help with! Thanks Guri and crew!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

great customer service Multi tiered membership solution easy to use I highly recommend it have a nice day

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

So far this app is working great, the Bold team was super helpful when I ran into some questions with Styling the forms. Saved me lots of time with my set up!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2020

I am using this app to setup a membership site. I've found the help chat very useful whilst developing this. Aryan helped me today with queries and I was impressed that they will also alter code when necessary.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

I used the app to create a members only area of my store/blog. Marty and the Bold team took care of it for me and set everything up perfectly!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

Marty was a huge help in helping me finish the install of the app! The features are great and are going to help me out a lot.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

Priyanka was a huge help with clarifying some styling conflicts. Best tech support from a Shopify App Ive ever had.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2020

Carter was very helpful! He provided excellent support, guidance, and helped answer all my questions.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

Mayank did an amazing job helping me get the program up and running for my store, and made some visual tweaks to really help it stand out. Excellent work!

Store

Trainz

Using app

Almost 4 years

Total reviews

5

Average rating

4.2

5 / 5 Share

May 1, 2020

Just downloaded the app and had a few questions. I started a web chat and Naman went over and above to answer my queries. Great Customer Support.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

I decided to utilize this for my Shopify store to add a membership area and had a few questions after set up (which was really easy). I contacted support by chat and Priyanka and Bhumi were amazing at helping. What started as one question turned into a half dozen from me and they offered assistance with each one without hesitation and in a way that was really easy for me to understand. My only wish for the app would be that we were able to create different thank you / success of registration pages for each plan....but I'm sure that may be something that expands upon in the future. (wink wink development team). So happy I decided on this one after much research. UPDATE: I had to contact chat again the following day and was connected to Naman who was amazing as well! I was given excellent and clear instructions on how to do something that was a bit 'out of the ordinary'. I can't say enough good stuff about their customer service team!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2020

The app is really useful and their customer service is really great. Will solve your problem immediately.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2020

I recentrly started using Bold memberships. I have recieved excellent support and service from the bold team, Especially Aryan Sharma.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2020

Naman was amazing in helping me to finalise my membership. So knowledgeable. Thank you Naman, for your assistance. ;0)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2020

Love the app – it turns out there are some conflicts with page builders (specifically PageFly) which is a bummer, but Carter and Bhumi from the customer service department helped me figure out a workaround, and were extremely helpful and patient as we figured out a solution together. Their customer service is genuinely unparalleled – I'd rather have a workaround that isn't quite what I envisioned and have this level of customer service than use any other app.

Using app

Over 3 years

Total reviews

1

Average rating

5.0