BOLD Memberships
Memberships App for Shopify
Rating
4.3
feedback
300
chart
#2,325
All reviews
Rating Breakdown
Review RSS Feed
Jan. 21, 2020
I use Bold Recurring Memberships for my dog walking/pet sitting business. Their customer service has always been extremely helpful whether communicating via email or chat. Their agent, Priyanka, in particular, has helped me find solutions and answers to my questions and has been a joy to work with.
Jan. 15, 2020
I think the app is very useful for our small business requirement and the team installing the app for us, really helps a lot. It makes easier for us to use the app. I would recommend this app to others.
Jan. 6, 2020
Priyanka was very helpful and patient through my very specific requests. One request required help from the custom apps team and Priyanka got a ticket created. For the other item, Priyanka was able to quickly get an answer and provided instructions on how to implement the solution. Thanks!
Hi there - thanks so much for taking the time to leave us a review! We're so happy to hear that Priyanka was able to answer your questions and get the issue properly escalated so that our team of product experts could get things sorted for you ASAP. Please don't hesitate to reach out if you need anything else!
Dec. 30, 2019
the developer helped me and gave me excellent advice and it was clear. Chintan Trikha. this is a excellent app and im proud to download it
Hello there! We're glad to hear that our customer service specialist was able to work with you and answer some questions for you. We're so glad to hear you're enjoying our Memberships app! Please let us know if we can help you with anything else.
Dec. 16, 2019
The app is great, works perfectly for the memberships. The support team is even better, they're fast and thorough!
Hi there; we're glad to hear you're enjoying our Memberships app to offer unique memberships to your customers! We pride ourselves in offering top-notch support, and are glad to hear that you were able to experience this. :-) Please don't hesitate to reach out if you need anything else! We'd be happy to help again.
Dec. 12, 2019
Used the app to do some customized things to my site. There is no way I could have done it without the support of the Bhumi Patel. Fast, responsive, and efficient. Even taught me how to do something that I spent hours trying to figure out. Wish I would have reached out earlier. Would've definitely saved me some time.
Hi there! We're so glad to hear that Bhumi was able to work with you to get things working, and she could teach you something new as well. Sorry to hear you spent so long trying to get it working; now you know we're at the ready if you need anything else! Definitely reach out to us whenever you need anything and we'll do what we can. :-) I love your business idea, by the way! Gospel piano is beautiful.
Dec. 4, 2019
So easy to work with! This is our third product with BOLD. Love them. Thanks Jade for your help getting us up and started so quickly with the latest addition.
Hello there! We love hearing that you're enjoying multiple of our apps, thanks so much for the love! Jade is awesome at what he does - we're glad to hear he was able to get the app installed and help you getting set up! Please let us know if we can help you with anything else. :-)
Nov. 27, 2019
I texted with ONE person and he gave me all the time that I need and answer all my questions. oh, right, the app is PERFECT
Hello! Thank you so much for the review. We're happy to hear that you're loving our Bold Memberships app to offer memberships to your customers! We also love being able to help our customers with world-class support, so we're really glad to hear that our chat agent was able to get everything answered and working for you. :-) Please don't hesitate to reach out if you need anything else!
Nov. 6, 2019
We're using this app as we move some product to retail only but want to continue offering it to loyal customers. Bold Support like Chintan was really helpful getting it set up for us!
Hi there. We're glad to hear that you were able to find our Memberships app to accomplish the move of some products to exclusive & retail-only. Our app is a perfect solution for that, and we're so happy that Chintan was able to help get the app set up for you! Please let us know if we can help with anything else. :-)
Oct. 29, 2019
The app delivers what it's meant to: Charge for a recurring membership + issue a monthly order for the generic item + control access to pages and collections. Bold support is always one click away and they will dive into the details to answer your questions and fix things if needed. Chintan was a great help in navigating the setup and features of the app. When in doubt, reach out to the support team!
Hello there! Thank you for taking the time to leave us a review. We're glad to hear that you've been able to use our Memberships app to create monthly orders for your paying customers, and show/limit certain pages to your members. We are always ready to assist however we can, so we're glad you have been able to access our support in order to get help with setting up the app, and learning more about its features!
Oct. 25, 2019
Does require you to be somewhat tech savvy but customer service experts such as Guri can help you with anything you can't accomplish yourself
Thank you for the review! It can certainly be difficult to work with Liquid code, and we know not everybody has that coding or technical knowledge, so we're always available to assist with anything from the installation, to some simple code changes and custom CSS, and anything in between. We're glad you were able to access our customer service team in order to get some help from Guri.
Oct. 17, 2019
I'me having a really great time using this app, it's amazingly well built and the support team is just perfect. I've contacted Sukh and Brysen and they've both helped me fix the few coding issues i had. I'd recommand the app to anyone looking for a memberships solution for sure.
Hi there; we're so glad to hear you're enjoying our app! We love hearing your feedback and are so thrilled about your experiences with both Memberships and our awesome support team. So sorry you ran into those coding issues, but we're glad to hear that Sukh and Brysen were able to sort it out for you. Thanks so much for the recommendation, and please let us know if we can help with anything else!
Oct. 9, 2019
Thank you for helping me! I love this app and hope think that it is really helpfull. Thank you for your support Johnathan
We're so glad you love the app! Jonnathan is a fantastic guy; we're glad he was able to help you out with our Memberships app. :-) Please don't hesitate to reach out with any other questions or comments!
Oct. 6, 2019
We wanted the app to integrate completely with the look and feel of our site and we've never ever before had such great and continuing support for an app - Bhumi helped us day after day, nothing was too much trouble - and we're delighted with the results. Absolutely outstanding support.
Hi there! Thank you so much for taking the time to leave us a review. We're so happy to hear that Bhumi was able to make your experience with us so positive, and really stand out for you in terms of customer service. That's what we aim to do! It's wonderful that the app was able to be matched to your theme; we do our best to do this when possible, and are glad we could help you out with it using Memberships! Please let us know if we can assist with anything further.
Oct. 2, 2019
Chintan helped me resolve my new Bold plan issue quickly and provided a back-up link for future reference when needed. Thanks!
Hi there, thanks so much for the review! We're so glad to hear that Chintan was able to help you out with the issue you were experiencing with the new plan - so sorry you ran into that in the first place! So glad to hear that he was able to provide you a back-up link as well, just in case you happen to run into the problem again! Thanks again for taking the time to leave us a review. Your classes sound very interesting. :-)
Oct. 2, 2019
Rahul was extremely helpful in answering all my concerns and I'm loving the functionality and customization with the app!
Hi there! Thanks so much for taking the time to leave us a review; we're so glad to hear that Rahul was able to get everything answered for you. We love hearing that you're enjoying the app and its customizations! Please let us know if we can assist any other way. :-) By the way, I LOVE that you donate a portion of your sales to charity, and a lot of your clothing really speaks to me. I'll definitely need to pick up a couple pieces!
Sept. 30, 2019
Chintan Trikha helped me out a lot when it came to bold membership tagging. He was very patient and helped me figure out exactly what i needed to know! Very helpful
Hi there, thanks so much for taking the time to leave us a review. We're so glad to hear that Chintan was able to help you out with the Memberships tagging feature - please don't hesitate to reach out if you have any other questions! Also, best of luck with the launch of your store!
Sept. 19, 2019
Rahul was the best. Not only was he super helpful but at no extra cost. This app is genius, and helping my specific customized site.
Thanks so much for leaving us a review of Memberships and our customer service team - we're glad to hear Rahul was able to help you out with you needed. :-) We look forward to seeing your website once it's launched - good luck!
Sept. 7, 2019
I worked on it for 3 days. LiveChat was able to assist & received quality assistance from Rahul. He assisted me on with my website and ensuring that my membership program was available to consumers. Rahul spent about 2 hours working with me and it was very much appreciated. Thank you, Rahul!
Hi there! Thanks so much for taking the time to leave us a review. We're really happy to hear that Rahul was able to sort things out for you over live chat! Please let us know if you need anything else and we'd be glad to help.
Aug. 27, 2019
The app seems to work well for our needs. Guri at customer support was able to help us quickly with some css adjustments.
Hello there, thank you for the review of our app and customer service; we're glad to hear that Guri was able to assist with the CSS adjustments, and that the app is working well for you right now. Please don't hesitate to reach out if you need any other assistance, and we certainly hope that the app continues working for you!