Redo
Everything your brand needs. In one intelligent platform.
Rating
4.9
feedback
493
chart
#1,430
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
5%
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Less than a year
51%
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More than a year
32%
Reviews Summary
The reviews for the REDO app are mostly positive, highlighting the ease of use, efficiency, and exceptional customer service provided by the team. Users appreciate the quick responses to inquiries, helpfulness in resolving issues, and the overall improvement in their workflow. The app is praised for its user-friendly interface, AI support, and the ability to streamline operations such as fulfillment, returns, and customer service. However, there are a few negative reviews mentioning instances of fraud charges not being caught, delays in customer service responses, and glitches in the platform affecting user experience.
Highlights
Review RSS Feed
All reviews
March 26, 2026
EVERYONE SEEING THIS, PLEASE NOTE THIS IS A 6-STAR REVIEW! The team at Redo has been amazing from Day 1. Nick Smith and team were able to take a Shopify custom code situation we were dealing with, triage the issue, and deploy a solution within 30 minutes. I wish all our vendors moved with that much speed and enthusiasm. Nick, Grant, Talmage, and the whole team there is amazing.
March 26, 2026
We are using Redo for our returns and we have been blown away with how easy it is to use. The onboarding process was very quick and simple, we barely had to do a thing! There were no interruptions on our website and our customers are loving how easy the portal is to use. Thanks Sam for introducing us to Redo and Will for all your technical help behind the scenes. We definitely recommend giving Redo a try!
March 26, 2026
Customer service set up a call with us within the hour to fix how we wanted our Redo to operate on our site on our behalf. They also answered technical questions we were having about scam/fraud charges and fixed the issue as well.
March 26, 2026
Redo is the best app for everything I need todo with my Shopify stores. From Shipping to Marketing they cover it all and it works great!
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