Redo
Everything your brand needs in one intelligent platform
Rating
4.9
feedback
344
chart
#1,385
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
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Less than a month
4%
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Less than a year
48%
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More than a year
25%
Reviews Summary
The reviews for the Redo app on Shopify are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Customers highlight the quick response times, helpfulness, and efficiency of the support team members such as Cade, Skyler, Colin, Will, Jaxson, and others. Users appreciate how the app has streamlined their returns and exchanges process, making it easier for both them and their customers. The customizable features, ease of use, and the ability to resolve issues quickly are some of the key strengths of the Redo app as mentioned in the reviews.
Highlights
Review RSS Feed
All reviews
Dec. 4, 2025
They are always helpful in resolving any technological internal error we experience or operator error. Very hard working staff and they won’t stop till they find a solution. Special shout out to Will for being patient with me!
Dec. 4, 2025
The customer experience with the service team has been phenomenal. Big shout out to Will. Always punctual and getting things taken care of smoothly for Jungmaven.
Dec. 4, 2025
Responsive chat sessions are helpful during Q4! Cade helped me navigate a few edits I needed to make in Redo for a better customer experience!
Dec. 4, 2025
Ive been using Redo for the past 6 months - Ive saved alot of money compared to gorgias and other package protection apps. Also their customer service surpasses any other service. Any ticket Ive sent in has been answered and addressed usually right away and occasionally within 15 mins. My most recent ticket was really complicated and Jaxon did the fastest deep dive and correction Ive ever seen. Highly impressed and highly recommend!
Dec. 4, 2025
Our experience has been absolutely PHENOMENAL. The overall customer service their team has provided during setup and installation has been over the top. the portal is super user friendly. We also onboarded the OMS and it has changed our shipping lives! We are SO MUCH HAPPIER!
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