Redo for Shopify

Redo

Everything your brand needs. In one intelligent platform.

View on App Store

Rating

5.0

feedback

428

Reviews

chart

#4,234

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    5%
  • Less than a year
    51%
  • More than a year
    32%

Reviews Summary

The reviews for the Shopify app are overwhelmingly positive, with users praising the ease of use, excellent customer service, and helpful features provided by the app. Customers appreciate how Redo has simplified the returns and exchange process, making it easier for both them and their customers. The support team is highlighted as responsive, knowledgeable, and proactive in resolving any issues that arise. Users also mention the platform's ability to streamline post-purchase operations, improve customer experience, and increase revenue through features like order fulfillment, A/B testing, and post-purchase upsells. Overall, Redo is seen as a valuable partner that enhances efficiency and supports businesses in various aspects of e-commerce operations.

Highlights

Ease of use and efficiency in returns and exchange process
Excellent customer service and responsive support team
Streamlining post-purchase operations and increasing revenue through additional features like order fulfillment and A/B testing

Rating Breakdown

  • 5
    85% (364 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 93% (349)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 22, 2026

I can't even tell you how much Redo has helped our company grow. We originally tried using Loop but it was over a month since we signed with them and we were nowhere near being set up. I hopped on a call with Sam and we were set up in less than a week. To use them for returns is also free!! We have decided to switch all of our needs over to Redo, they do our returns, our live AI chat, support, forward fulfilment and we're looking into more. I seriously tell everyone about Redo, they will 100% take over this market for sure. Also, Sam Greer and Easton are LEGENDS. So so happy we went with Redo, best business decision in 2025 by far.

Using app

24 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 20, 2026

Redo has been awesome. Great product, that continually gets better, and very responsive customer service.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Redo has been great to work with. We had an issue come up, and their team was incredibly quick to resolve it while keeping us updated every step of the way. Really responsive and easy to work with.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

One of my favorite apps on Shopify! They make the returns and exchange process so easy for our customers!

Store

AMASOUK

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Using app

Over 1 year

Total reviews

3

Average rating

5.0

All reviews

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