Redo
Everything your brand needs. In one intelligent platform.
Rating
5.0
feedback
437
chart
#4,227
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
5%
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Less than a year
51%
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More than a year
31%
Reviews Summary
The reviews for the Shopify app are overwhelmingly positive, with users praising the ease of use, excellent customer service, and helpful features provided by the app. Customers appreciate how Redo has simplified the returns and exchange process, making it easier for both them and their customers. The support team is highlighted as responsive, knowledgeable, and proactive in resolving any issues that arise. Users also mention the platform's ability to streamline post-purchase operations, improve customer experience, and increase revenue through features like order fulfillment, A/B testing, and post-purchase upsells. Overall, Redo is seen as a valuable partner that enhances efficiency and supports businesses in various aspects of e-commerce operations.
Highlights
Review RSS Feed
All reviews
Feb. 12, 2026
Redo is extremely user friendly. Customer service is awesome! Anytime we raise a concern, question or issue we never have to wait long for a response. Yesterday I worked with Dallin and he immediately provided an answer along with a video =) Even after he had answered the question he followed up. Every single person that we have dealt with in Redo have been very knowledgeable and professional. Would highly recommend REDO =)
Feb. 11, 2026
Greg, Summer and the team have been great!! The set us has been so easy and they have handled everything to quickly. Like switching to any new platform there are hiccups and a learning phase, but the team at Redo always jumps in right away to make sure we are taken care of and everything is ironed out!
Feb. 10, 2026
This app has been very helpful for managing our returns. Just had an issue and I was very impressed with how customer service worked towards a thoughtful and expedient resolution. Cade was a huge help in this process!
Feb. 10, 2026
Great and fast customer service. If I ever have any issues or questions I can chat with a tech quickly and they resolve things same day for the most part. The techs are very knowledgeable when asked a question and explain things in easy-to-understand language. We haven't had many returns but the process is easy to follow for the customers and us on the back end.
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