Redo

Redo is very collaborative and quick to jump in and help our team set up and customize our flows.

I've been really happy with Redo over the past 6 months! The dashboard is easy to use and the support team has been very helpful.

We onboarded with Redo recently after years of trying other returns partners. So far, we are feeling really confident. They seem to have a solution for everything and were excited to help us integrate and get launched! Their support team has been able to quickly hop in and help with all outstanding items.

I think the team is one of the most impressive aspects of this company - they are all genuinely invested in helping your company succeed. While my operation is super small, they still have given me a level of support and attention that is leagues beyond anything else I have ever downloaded from Shopify. Given my store and our needs, I have mostly just experienced them from an Order Tracking, Order Editing, and then slowly getting into the marketing side. I love that its a one-stop shop as well. Support crew is a really great blend of AI and human involvement, in my opinion. Definitely recommend these guys and the Redo app in general!

I appreciate Hayden's assistance. Very efficient and I like how our feedbacks are being heard which makes everything convenient.

Great company, great support, great software. Mason was very helpful and resolved my inquired in a timely manner. Highly recommend this company.

Konnor was able to help me with an issue that has been bothering me for a while, thank you so much!

I work for an apparel company and use Redo for all we do. Mason helped me out with some bugs I was experiencing and it was much appreciated! He was as prompt as he could be with a high volume of requests. Seth is also a legend and is incredibly responsive to our many, many requests. Thanks a ton!

Mason from the Redo support team was incredibly helpful when we were migrating our email list from Klaviyo. He jumped into the chat fast and got everything sorted quickly. The app itself has been great for our Shopify store — handles returns, email marketing, and more all in one place. Highly recommend!

The team at Redo is super helpful at getting everything set up and will help tailor everything to your needs for your business. They are very upfront and forthcoming with any information. Highly recommended

We have had a great experience using Redo. We are a Shopify Plus store and use Redo for Shipping, Returns and Marketing. They have been very responsive with support and adding new integrations as needs arise.

It is the easiest app to use specifically for what we needed and the good part is that we have to contact support and we have received the reply instantly and also onto my surprise the AI bot is a real responsive and it is also very helpful but of course I needed a bit more help and a person and the chat and in less than 2 minutes everything was sorted so I definitely recommend this app.

We use ReDo across several aspects of our business including Returns, Customer Support and Checkout Conversion testing. ReDo team is very responsive and always available to support with any issues. Elijah from their support team is an all-star.

Redo's shipping software has been a total game changer for my business. As an owner operator my time is so limited and Redo has not only improved my business but given me time back. Love working with Redo. Dallin has been incredible to work with.

Redo is an amazing and seamless company to work with!!! my two favorite employees are Hayden and Nik Eckman.

Elijah F. has been incredibly responsive, knowledgeable, and kind to work with. He took the time to explain everything clearly and made the entire process easy and stress-free. His professionalism and willingness to help are greatly appreciated, and he's a valuable asset to have access to. Thank you for all of your help!

We have experienced a few challenges along the way, but Bekim and Cade have consistently stepped up to help resolve them. Bekim has dedicated a great deal of time to making the changes we've requested and ensuring that issues are corrected. What stands out most is that when your team recognizes an issue is on your side, you take ownership of it and work to make it right. Rather than passing responsibility, you address the problem directly. That level of accountability is something that is becoming increasingly rare in business today, and it aligns with the values we strive to uphold in our own company. We appreciate the partnership we are building with REDO and look forward to many successful years of working together. Thank you for your continued support.

Dallin was so easy to work with! Can’t recommend enough. He helped me above and beyond with my online store!

Absolutely love this app! Installed for a couple of my other stores not too long ago and it has been a game changer. Customer support is also amazing!