Redo

One of their reps, Samuel, was very helpful and patient with me! I needed to make a change to the styling of the "Checkout without free returns.." link (he turned it into a button and styled it to my satisfaction), and he patiently bore with me while I made up my mind on what looked better. Excellent service!!

Loving Redo so far in the testing process, I especially LOVE the Ai support and the human support as well, as a merchant having that quick support is very important. Mason from the support team was so helpful and a pleasure to talk to.

I had a small issue, and it was resolved in less than 20 mins! Great CS!

Redo is awesome. Great customer service help.

I've been using Redo for over a year—exceptional service. Skyler has always been tremendously helpful and clear in explaining issues that arise or with questions that have come up. I always recommend redo to my business friends.

Dallin was a great help and took care of the issue I had quickly and efficiently

Great customer service, very quick and knowledgeable

Redo team is exceptional. They are so hands-on with helping and the support has been awesome. What a great service!

They respond fast and help get things fixed and help create a good experience for users who are looking to make returns or exchanges.

I worked with Will regarding a few open carrier claims, and he was both knowledgeable and efficient. He answered all of my questions during a single online chat, which I really appreciated. I'm so glad the chat option is available.

Great app because it uses a ton of AI which saves time! The customer support team is very good, especially Dallin who helped us every time we have an issue. Definitely recommend to try this app

Dallin was very helpful. Too add to that, I ask a lot of questions. I think it takes an extreme amount of patience to deal with people like me. Thanks for the help.

Great app, would recommend!

Great experience with the Redo support team, especially Skyler. We encountered a technical issue that was affecting our Shopify theme customizer. Skyler took the time to properly investigate, worked closely with us to understand the problem, and implemented a fix that resolved it completely. We really appreciated the clear communication and commitment to finding a solution. Excellent support and very professional throughout.

Their team customized everything exactly in the direction we wanted and supported us with great care and dedication. We sincerely appreciate their prompt feedback and support.

Cade was super helpful - thank you for the quick response and actions to help my checkout area!

Corbin and Dallin are amazing! When reached out to resolve an issue, they kept us updated throughout the process and helped us find a solution fast. Thank you so much for your help!

Times they are a changing. My store has been around for over 80 years and I’m trying to take advantage of everything new I can. I have had redo now for awhile. It works as promoted and the team there, especially Dallin, have worked with me to tackle any challenges or changes I’ve needed done. Highly recommend.