All reviews

Rating Breakdown

  • 5
    86% (374 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 93% (358)
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5 / 5 Share

Sept. 25, 2025

The support is fantastic and the app works very well. Great returns system.

Using app

12 months

Total reviews

17

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Redo has been great to work with. Jaxon was a big help today getting an invoice sent to the correct email for a customer.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

We only have good things to say about the Redo app and team. The customer service level is incredible! Highly recommend!

Using app

Almost 2 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 25, 2025

Redo has been an excellent partner knowledgeable, responsive, and genuinely invested in our success. They’re quick to support us when issues come up and have been incredibly open to new integrations that improve our efficiencies. It’s clear they care deeply about both their clients and customers, and their ongoing innovation sets them apart!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Working with Redo has been such a positive experience for us! Their team truly cares about our business and our customers, and it shows in every interaction. Whenever we’ve had a question or needed support, they’ve been quick, knowledgeable, and kind in their responses. Emry just helped us and she was wonderful! She was kind and delivered a solution quickly! You can tell they’re a team that values their partnerships and puts in the effort to understand what our brand needs. We’re grateful for the partnership and excited to continue working with them as they grow.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Really appreciate the Redo team working through with me to problem-solve for my specific business and returns-processing needs. The platform is easy to use and provides tons of customization to make it fit for what I need it to. The team there is great and goes out of their way to help.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

The Redo team is always innovating based on the feedback from entrepreneurs, which I truly appreciate. I love that Redo has a full suite of products for the customer facing and backend of business. They are also amazing with customer service by giving timely and thorough solutions.

Store

ICONI

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Great product, good team and easy to use!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Amazing support, great product. Can't beat it.

Using app

12 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 23, 2025

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 23, 2025

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

The integration, features, and support from Redo is second to none. The transition was super easy from Shipstation, Route, and our archaic methods of returns. We are constantly finding efficiencies and improvements within the Redo platform and couldn't recommend it enough.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Great program and if there are any issues the redo team is always there to help get things running smoothly! Your customers and team will be happy they chose redo

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

I don't think there is a better suite of software tools for e-commerce teams. Incredible customer service, incredible development tools. Saves me money and time. I love Redo.

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Nettie

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Such an amazing product. I love their inventory management system. It predicts my sales with 94% accuracy which is unmatched. Team is super nice and was easy to set up.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Easy to set up! Great support team. Love not having to deal with returns. Makes a huge difference for our small business.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

A pretty solid CRM. There's definitely room for improvement in a good few areas, but they're still a young company. Plus, they have a great support team that's always willing to step up and help!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

We love working with Redo! We are big on trying new things, shooting for the stars, and giving customers the best experience possible and that is everything that Redo stands for! I'd highly recommend working with them if you want to grow and try new things! They offer great services that are built to help everyone, but that can be expanded and customized to fit your needs. When asking about features or functions, most apps say they don't offer them whereas Redo will find ways to apply the features you are looking for.

Using app

About 2 years

Total reviews

10

Average rating

4.3

5 / 5 Share

Sept. 19, 2025

We've been using Redo for 1-2 years now. It's made processing returns a quicker and easier task for sure. I had some questions about a couple issues recently and Emry was so helpful in figuring out what happened and helping me understand why and what to do moving forward.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

REDO is L**P on steroids! Besides the functionality, which is leaps and bounds beyond L**P, the service that the team delivers is BEYOND white glove. They are true partners for us and we love working and growing with them. If you're on the fence, take the leap, (even if we're going into Q4). Don't wait until Q1...You won't be sorry.

Store

EBY

Using app

5 months

Total reviews

7

Average rating

5.0