Redo
All reviews
Great SERVICE highly recommend Helping everyone even after hours Customer are very happy with this app
Hi Klade Children's Boutique, we're sorry to hear you've had a poor experience with Redo. We'd love the chance to understand what went wrong and make it right. I spoke with the team that worked with you during onboarding and we're confident we can get you to a much better place. Please reach out to me directly at [email protected]. I'd love to jump on a call and get this sorted out for you. We really appreciate the feedback.
Fast service when we have questions so we can get back to servicing our customers timely.
We love Redo!! The platform helps our business run smoothly and efficiently both on the returns/exchanges side and now with their amazing customer service portal. The whole team is amazing and super supportive whenever needed.
I am a very detailed person, and while using REDO, if I find something that I do not like, it gets fixed ASAP. Using REDO for returns is also easy and very UX appealing. They are also improving really fast. My company signed with them only at the end of June 2025, but so many things have changed and improved already. At the moment, I am very happy that I chose REDO for my return to my workplace. P.S. It is now a year since we started using REDO for returns, and I just want to confirm that I am really happy with the performance and how the app operates; they keep looking how to improve, and customer support is so fast and helpful!
Customer assistance is great. The Redo team is always ready to help resolve issues and respond to inquiries, or escalate to the devs if something can't be fixed right away.
Great support. Shipping system is really nice. We switched from Shipstation and like it alot.
Amazing app! Their team is super prompt and helpful. It’s nice to have so many systems in one place. 5 big stars!
Redo team has been super helpful with implementation and getting issues solved fast. Great app to use.
One of the best experiences I have ever had with a new Software! Benson (main salesman) and Milan (Implementation Engineer) have been so helpful, accommodating, and pleasant during the entire process. The Redo app is big upgrade for us over Shipstation and I am excited to check out more of their offerings! Thanks Redo Team!! You have a new long term customer!
Our Customer Care team at True Linkswear has begun using Redo and we are impressed. The entire team at Redo is invested and works to help us achieve our goals everyday. The response time and detailed care is inspiring. We come to Redo often for service and in turn they set us up to give our best service possible to our customers.
One of their reps, Samuel, was very helpful and patient with me! I needed to make a change to the styling of the "Checkout without free returns.." link (he turned it into a button and styled it to my satisfaction), and he patiently bore with me while I made up my mind on what looked better. Excellent service!!
Loving Redo so far in the testing process, I especially LOVE the Ai support and the human support as well, as a merchant having that quick support is very important. Mason from the support team was so helpful and a pleasure to talk to.
I had a small issue, and it was resolved in less than 20 mins! Great CS!
Redo is awesome. Great customer service help.
I've been using Redo for over a year—exceptional service. Skyler has always been tremendously helpful and clear in explaining issues that arise or with questions that have come up. I always recommend redo to my business friends.
Dallin was a great help and took care of the issue I had quickly and efficiently
Great customer service, very quick and knowledgeable
Redo team is exceptional. They are so hands-on with helping and the support has been awesome. What a great service!
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