Redo

Megan from Support was so helpful with multiple questions and setting up monthly reports on returns. Thanks, Megan!

The support team is super quick and very helpful. My problem was solved in less than 30 min! I appreciate everyone that works to make sure the continued experience is a great one. 10 out of 10... def would recommend!

Switching to Redo was seamless and straight forward and was set up really quickly. Krista from the support team has been very quick to resolve any issues and has always got back to me promptly.

Redo has been an awesome switch for our team! The seamless connections between Shopify and our Inventory Management system have been great! Thank you to Sam and rest of the support team for all their help!

Dan was super helpful and made the updates we asked for right away!

Everyone from ReDo has been wonderful and a bright light to our business. We have been running our boutique for the last 13+ years. They truly saved us with their return system. All the team has been extremely helpful from start to finish!

We added Redo as a partner earlier this year and it been fantastic. Quick responses, great customer service and Bo with Redo support has been a joy to work with!

Switched to Redo from ShipStation and I am so glad we made the upgrade. Competitive pricing, way more automations and filters, seamless Shopify connection, clear reporting and packer analytics, and technical support that actually gets back to me! Our amazing rep Ryan Butler sold me on Redo instantly and I love his availability. Their quick and smart team of Sam, Boston and Sadie have helped me create a system tailored to us and works for my team, not just a cookie-cutter approach that I see with other platforms. I highly recommend Redo to everyone looking for a one-stop solution to their OMS.

We couldn’t be happier with Redo! The people behind Redo are genuinely some of the nicest and most supportive people we've worked with. They're literally just one call away whenever we need help! Shoutout to Logan, Nick, Spencer and Peter who helped us with our shipping inquiry today. The software has been a game-changer for our daily operations. It helped us eliminate three steps from our daily production process, making our workflow faster and more efficient, while also helping us save on shipping costs. Great software backed by an even greater team! Highly recommend Redo to any business looking to simplify operations and save time and money!

We've had such an amazing experience with REDO so far! The onboarding process was an absolute breeze and honestly left us speechless with how smooth and effortless everything was. The app itself is incredibly easy to use and navigate, making day-to-day management of our returns/exchanges and labels so much simpler. On top of that, their customer service has been outstanding! The team is always quick to respond and genuinely helpful whenever we have questions. A special shoutout to Megan for being so kind, responsive, and always going above and beyond to make sure we're taken care of. We truly couldn't be happier with our experience and can't recommend REDO enough. If you're looking for a reliable, user-friendly platform backed by an incredible support team, REDO is it!

Diya was very helpful with a customization to our returns flow.

I'd like to give a special shout out to Easton. He was absolutely amazing to work with today! I needed some clarification on returns from certain locations. Not only was he able to clarify, locations were added so we could offer our customers the best return experience. Hands down Redo has been amazing to work with. Their customer service has always been fast and efficient at getting things resolved for us. We are new to this so it is always nice to know that they will go above and beyond for us with whatever ask we may have. Thanks again Easton!

Spencer responded in a timely manner and clarified the issue was just a setting switch. We were able to fix the issue in minutes. I appreciate redo support's attentiveness!

The Redo team is awesome. They are so helpful with any and all questions. Their team, especially Jarrod, really came alongside me to get our instance created quickly and with excellence. Their support is so responsive and helpful. Appreciate interacting with humans. Highly recommend Redo for returns and CS.

Great App with extremely good customer service. It has been a massive time saver for us! 100% Recommend!

Cade was so helpful taking care of a label issue we had. The problem was resolved quickly. Thank you!

I've had a great experience with Redo, their customer service is quick and resolves our issues promptly. Peter was able to help me out with an urgent matter and get it resolved on time!

We’ve had such a great experience working with REDO! Their team has been absolutely amazing at helping us navigate different situations and making sure everything gets taken care of quickly and efficiently. Their customer service has been fantastic, and they’ve always been responsive and willing to help whenever we need it. A special shoutout to Peter, who has been wonderful to work with and made everything so much easier for us! We truly appreciate the support and highly recommend REDO!