Redo
All reviews
We've been using Redo for our fulfillment for over a month and I'm really happy with the service. The team is super helpful and responsive whenever we have a question, and it's made handling our labels and shipments a lot smoother. Would definitely recommend!
We're a small business still learning the Redo system, but Peter with customer service was helpful today with troubleshooting an issue we were having. Thanks Peter!
Very impressed with the app and customer service they give! They were able to adjust settings for me efficiently and pleasantly!
The absolute standout feature of Redo is their customer support team. From day one, they’ve made managing our returns incredibly easy and stress-free. Quintin even took the time to make sure I was taken care of while he was on vacation, which really says a lot about how much they care about their customers. Nick Sorenson has also been extremely prompt and helpful whenever I’ve needed assistance. Both have been great to work with, and their customer service is a big reason we’ve had such a positive experience with Redo.
Redo’s vendor support team has been very supportive, responsive, and effective. Nick, in particular, has been extremely helpful and always quick to assist whenever we have questions or issues. We really appreciate the great support! The Coutr team.
Great to work with. Very Responsive. I needed some support today to add something to my site regarding returns and Crew helped me out. He had the problem solved very quickly.
Redo has been super helpful in getting our new business off the ground. They take the guesswork out of it and are super responsive when questions arise. We are grateful to Spencer for being such a great resource for us as we navigate all that being a new start-up entails :)
I’m really thankful for the great support Redo provides. Their team consistently goes above and beyond with quick responses and effective solutions. A special shoutout to Nick Sorenson, who was able to resolve my issue today so quickly. Truly excellent support, the best!
Redo has been amazing so far! It's saving us a ton of money, and their support team is very responsive, unlike our previous shipping provider, ShipStation.
Mitch from Redo has been fantastic with helping us get our flows refined with a great customere experience in mind.
Great support from Nick Sorenson. We reached out with some more technical questions and he gave great answers in a timely manner.
We’ve had a great experience with Redo! Their team is very responsive and always quick to assist whenever we have a question or issue. They’re helpful, efficient, and make the whole process much easier. Really appreciate the level of support they provide!
Love the app, has streamlined our return and exchange process tremendously!
Great partner for a number of services and fantastic support! We are saving money, reducing complexity, and improving our service levels for consumers. A great example of their level of service was this AM when an issue was identified and I fired an email off at 11:28am and had a fix with confirmation in my inbox 4 minutes later... I know all fixes aren't that fast but a great example of how Redo operates.
Love using this app - great support too
Thanks for the great customer service, Peter!
Helpful Customer Service. They listen to the issue and come up with a fix to solve it.
Shoutout to Spencer for the quick help! He caught a phishing scam I almost fell for and got back to me super fast. Honestly, the whole team has been great — I'm pretty impressed with how quickly they respond every time. Really appreciate it, thanks!
We adore Redo! Their team has been extremely helpful in assisting us with anything and everything. They are all responsive and able to connect me with the correct teammate for any issues that arise. The ability to reach them so quickly has made this a seamless transition for us.
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