All reviews

Rating Breakdown

  • 5
    81% (281 ratings)
  • 4
    2% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 95% (275)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2025

We’ve had a great experience with Redo. We started with returns, and since then we’ve explored many of the platform’s features — always with excellent results. The team is incredibly helpful and open to collaborating on new ideas. As Redo continues to grow, I’m confident we will too.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Bryce was very helpful in assisting my return question with accuracy and follow up. Thank you!

Using app

Over 1 year

Total reviews

6

Average rating

4.0

5 / 5 Share

Nov. 21, 2025

Skyler from the support chat was absolutely amazing to work with! He answered quickly and was able to sort out all of our holiday return policy changes in just a few minutes. I really appreciate the speed and attention to detail this team takes to help their clients. Thank you again, Skyler!

Using app

Over 1 year

Total reviews

26

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Good experience, fast customer service

Using app

6 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Great customer support!

Store

Glyder

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

The agent was very helpful and resolved the issue as quickly and easily as possible. Great app!

Using app

Over 1 year

Total reviews

20

Average rating

4.9

5 / 5 Share

Nov. 20, 2025

Great team to work with Cade is the best they help so much! this has really streamlined our returns and exchanges!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Easy to use and responsive whenever there is an issue. Cade and his team was able to resolve my issue with several orders within a few hours.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Redo has been a great change to our returns system. And they are always quick to answer questions and give thorough help. Colin pointed me in the right direction and solved my issue right away.

Store

TOBIQ

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Cade has been incredibly helpful in resolving my issues and answering all of my questions. His replies are always fast, clear, and easy to understand, which makes communication effortless. He goes above and beyond to ensure everything is handled smoothly, and I truly appreciate his professionalism and support. Working with Cade has been a great experience, he makes the process simple and stress‑free!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Great service

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Skyler went above and beyond to help us sort out an issue we were having. The issue had nothing to do with the app, it was user error during a return, and he was able to troubleshoot the issue and get us sorted.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

The customer support at Redo was amazing! Skyler was friendly, quick to respond, and went above and beyond to help resolve my issue. Excellent service—I couldn’t be happier!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Will (and the rest of the support team) are always super helpful and very fast at resolving issues.

Using app

9 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 18, 2025

We love redo for our everyday needs with returns, orders, exchanges! Makes our process much smoother. Customer support it awesome with helping when needed and for the most part pretty fast at responding.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Will was awesome! Went above and beyond to help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Such a great company! Very helpful, smart, and quick to respond to questions!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Jaxson is the GOAT, helped adjust a button with REDO very fast and effectively.

Store

Cache

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Colin jumped in and helped us get our flow tailored to our needs immediately. Thanks Redo!

Using app

10 months

Total reviews

1

Average rating

5.0