Redo
Everything your brand needs in one intelligent platform
Rating
4.9
feedback
345
chart
#1,385
All reviews
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Nov. 13, 2025
The Redo support has been super helpful and quick to response! In particular, Will Snow was very available and provided me with his contact info in the even of any problem. Working with redo has been a breeze!
Nov. 12, 2025
The customer service team at Redo is top-tier. They are quick to reply to any issue that may arise and solutions are just as quick. Jacob has been an asset to the team and has helped correct our flow with specific logic that has allowed our customers more flexibility with their returns.
Nov. 11, 2025
Redo has been very helpful in streamlining our return and exchange process. We also appreciate the level of customization offered to enable us to best serve our customers’ needs. When we do encounter issues, the Redo team has been able to jump in quickly to provide resolutions. We appreciate having Redo to help make it easier for our customers as well as our customer support team.
Nov. 11, 2025
We have loved our experience with redo so far! Shipping, managing returns/exchanges and marketing with redo has been great for us and a much more streamlined process. Shoutout to Jason! He has been very helpful with any questions we have or if we need him to adjust anything for us, he does it right away!
Nov. 10, 2025
Love using Redo! We started out using them for returns and are now using them for email marketing, support, upsells, and they are constantly adding new features for us to take advantage of. Also, the support from Jason, Austin, and the team has been incredible. We have a direct line to them and get questions answered extremely fast. Highly recommend!
Nov. 10, 2025
Nov. 9, 2025
REDO has been great, they troubleshoot any needs I have. They are thorough and help make the return process much smoother.
Nov. 9, 2025
Redo has been such an incredible tool for our store. The platform is intuitive, easy to navigate, and provides powerful insight into our customers - from their first interaction to repeat purchases. It’s been a game changer for understanding the full customer journey and buying habits, all in one place. Every single person I’ve interacted with at Redo has been helpful, responsive, and genuinely invested in making sure we’re successful. We’ve been with Redo for years now, and I love seeing how the platform continues to evolve and improve. Highly recommend!
Nov. 7, 2025
Redo has been a dream to work with since we partnered with them. The onboarding experience was seamless, and any time we needed something adjusted, the team handled it quickly and efficiently. Emry recently helped us customise our settings, and she was incredibly helpful; always quick to respond and so easy to work with. Thanks, Emry!
Nov. 7, 2025
Jaxon and Skylar are incredibly helpful! I appreciate them checking in with me and my team while we are transitioning into using Redo. So far the app is very helpful. I especially love the Bulk Shipping option to sort similar orders. Our company ships LARGE Kickstarter campaigns and this feature are been invaluable in that process.
Nov. 6, 2025
Nov. 6, 2025
We are using Redo for Returns and Exchanges as well as CX. We are loving both solutions! Returns and Exchanges has been saving us a ton of time, and the CX tool has been as well. Their support team has been awesome and are always super responsive.
Nov. 6, 2025
Love Redo, been with them for 3 years, they offer a great service all around and their customer support is great.
Nov. 6, 2025
Redo has been super helpful to our growth as a company. The returns flow Redo has is customizable and has made it so much easier for us and our customers to process returns. The support has been great, responses are quick, and Austin, Alex and Jackson have been so easy to work with. Can't recommend enough!!
Nov. 6, 2025
We have been very happy with REDO. It takes a second to get it all set up but the customer service team and sales reps are VERY helpful and responsive in helping you. I would highly recommend.
Nov. 6, 2025
Super happy with the returns and exchanges portal. Best thing to note is the quick customer service. Not like some other apps where you are waiting forever to get a hold of someone to fix an issue.