Referral Candy & Affiliate
Grow your brand with customer referrals & affiliates
Rating
4.9
feedback
1,460
chart
#904
All reviews
Review RSS Feed
Feb. 9, 2026
Good app, we get a ton of referral orders on the platform, and just engaged the Affiliate. Jovan crushed it for customer service.
Really appreciate the shoutout. I’m glad I could help, and it’s great to hear you’re getting strong results from both referrals and affiliates. Always here if you need a hand with anything. - Jovan
Feb. 9, 2026
Really responsive support. Had issues with Tremendous integration, but got patient support to get it working. Thanks!
Thanks for sharing this! I’m glad we were able to work through the Tremendous integration together and get everything running properly. Don’t hesitate to reach out if anything else comes up. - Riz
Feb. 6, 2026
To all Shopify merchants, please be extremely cautious before installing the ReferralCandy app. Make sure you review every detail carefully so you fully understand how their service works. Once the ReferralCandy app is installed, they automatically consider your account enrolled and will charge you USD $29—even if you never used any of their services. Even after uninstalling the app from your Shopify store, they do not treat the uninstall as a cancellation of service. They continue to charge your account without verifying whether you are satisfied with their service or whether you used it at all. The charge appears suddenly through Shopify, and they refuse to issue refunds. To make things worse, Shopify does not get involved in fund‑related issues when the charge comes from an app provider. If the app provider refuses to refund you, there is nowhere to seek help or resolution. This creates an extremely unfair and stressful experience for small merchants like us, and it has been deeply disappointing.
Hi there, I'm sorry to hear about your experience. We'd like to look into this and see what we can do. Please expect to hear from us very soon. - Jaime R.
Feb. 3, 2026
Great support
Thanks for the feedback! Glad to have assisted you today. We're always here if you need anything. - Roj
Feb. 1, 2026
Roj was so incredibly helpful in answering questions I had. Great app and brilliant support! Highly recommend
I really appreciate the feedback! Happy I could help answer your questions and make things easier for you. Thanks for the recommendation! - Roj
Jan. 30, 2026
Superb customer support from day one - especially from Jessa in that case. Keep up the good work!
Thank you so much for the kind words! I’m really glad I could help from the start and appreciate you taking the time to share this. - Jessa
Jan. 29, 2026
Thank you so much for providing a 5-star rating. We hope you're enjoying our services, and again, feel free to get back to us anytime you need help and we'll be happy to assist you. - Jon
Jan. 21, 2026
Setup was easy, and support was great!
Thank you so much for this feedback. Please do reach out anytime you need assistance. :) - Riz
Jan. 21, 2026
ReferralCandy has been a game-changer for our store. We use it to run both our referral and affiliate programs, and it’s made the entire process incredibly easy to set up and manage. The integration with Shopify is seamless, the dashboard is intuitive, and the automation saves us a ton of time. What really stands out is how simple it is for customers to share and for us to track rewards accurately. It’s helped us turn happy customers into real advocates for our brand, and the results have been very consistent. Highly recommend ReferralCandy to any e-commerce brand looking to grow through word-of-mouth and affiliates without adding complexity to their tech stack.
Thank you for taking the time to share such detailed feedback! I’m really happy to hear how ReferralCandy has helped streamline both your referral and affiliate programs. It’s great knowing the setup, automation, and tracking are working well for you, and even better that your customers are becoming strong advocates for your brand. Always here if you need anything along the way. - Roj :)
Jan. 7, 2026
Great app, with very good support! Quick answers and I got my solutions very fast. Looking forward scaling up my business with this app.
Thank you so much! I’m really glad I could help and get things sorted quickly for you. Excited to see you scale your business with the app. Feel free to reach out anytime you need support. - Charlie
Dec. 3, 2025
Customer support was very clear, fast, polite and most of all, helpful!
Thank you for the great feedback! We’re happy to hear our support was clear, fast, and helpful. Don’t hesitate to reach out if you need anything, we’re always here to help. - Jon
Nov. 28, 2025
This is a very useful plugin with comprehensive functions. I would like to particularly praise the customer service representative Charlie. He is extremely considerate and has provided me with a lot of assistance.
Thank you so much for the kind words! I’m really glad I could help and that you’re finding the plugin useful. I truly appreciate you taking the time to share your experience, feel free to reach out anytime you need assistance. - Charlie
Nov. 26, 2025
Had some concerns setting up - some things were simple, others a litttle more challenging, but Jessa at support was amazing at supporting me through issues I was having and happy to say we've got things live now!
Thank you for taking the time to share this! I’m happy I could help guide you through the setup, even the trickier parts. Great to hear everything is live now. Please feel free to reach out anytime you need support. - Jessa
Nov. 11, 2025
Awesome service! Definitely recommend Riz and the team!
Thanks a lot for the shoutout! I’m really glad I could assist, and the whole team appreciates your recommendation. Always here if you need anything! - Riz
Nov. 9, 2025
This plugin is great and has helped me boost sales. The customer service representative, Riz, was especially patient. It's fantastic! I highly recommend it.
Thank you so much for the wonderful feedback! I’m really glad I could help and appreciate your patience as we worked through everything. Happy to hear the app is helping boost your sales. - Riz
Nov. 7, 2025
Der Support über Google Meet war sehr hilfreich. Charlie hat das super gemacht!
Vielen Dank für Ihr Feedback! Es freut mich sehr zu hören, dass das Meeting hilfreich war. Es war mir eine Freude, Ihnen zu helfen und alles gemeinsam durchzugehen. (Thank you very much for your feedback! I’m really glad to hear the meeting was helpful. It was a pleasure assisting you and going through everything together) - Charlie
Oct. 31, 2025
Store
WONDR.care
Using app
Over 4 years
Thanks so much for the 5-star rating! We really appreciate your support and are glad to know you’re having a great experience with ReferralCandy. - Jon
Oct. 29, 2025
Very helpful and informative support.
Thanks so much for the kind words! We’re glad to hear our support team was able to help and provide the info you needed. Always here if you have more questions. - Jon
Oct. 24, 2025
I really appreciate the help from Jon on the support team — he sat down with me for over an hour and a half to figure out a workaround for something that the app normally isn’t designed to do. He went above and beyond to make sure everything worked the way I needed it to. Very patient, very helpful, and overall a great experience. The app works great once it’s set up properly. Highly recommend!
Wow, thank you so much for the thoughtful review! I’m really glad we were able to work through the setup together and get everything running the way you needed. I appreciate your patience during the process, it was a pleasure helping out. Happy to hear you’re enjoying the app now that it’s all set up. - Jon