All reviews

Rating Breakdown

  • 5
    90% (1,305 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,442)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 27, 2026

amazing service, i was aloted with Mr. Charlie, he guided me with every step of setting up referral program

Using app

7 days

Total reviews

10

Average rating

4.9

Developer Reply

Thank you so much! I’m really glad I could guide you through the setup process and help get your referral program up and running smoothly. Always happy to help whenever you need support! - Charlie

5 / 5 Share

May 19, 2026

Jessa really helped me a lot, I’m very satisfied with the support she provided.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! I’m really glad I could help and that you were happy with the support. Feel free to reach out anytime if you need anything else. - Jessa

5 / 5 Share

May 12, 2026

Easy to use app, especially as Jovan helped walk me through our campaign and installation. He was super friendly and informative.

Store

Sool

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for sharing this! I’m happy I could help walk you through the setup and campaign process. Glad to hear everything felt easy to follow, and excited for you to get started. - Jovan

5 / 5 Share

May 12, 2026

I'm a new user and have found the customer service to be outstanding. Having a dedicated person on the other end of the phone or live chat is so helpful and it's meant we were able to get our referral programme up and running really quickly. Thank you Charlie for all your help.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words! I’m really glad I could help get your referral program up and running smoothly. It was a pleasure supporting you, and I’m always here if you need anything along the way. - Charlie

5 / 5 Share

May 8, 2026

Awesome support, addressed and solved the problem promptly.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback! I’m glad I could help get the issue resolved quickly for you. Always here if you need anything else. - Riz

4 / 5 Share

May 5, 2026

Store

POLLY

Using app

7 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your review and feedback! I also wanted to mention that we still have an open case together, and our team is actively doing our best to get everything fully resolved as quickly as possible. We truly appreciate your patience and will continue working closely with you until this is sorted out. - Jessa

5 / 5 Share

May 4, 2026

I’ve had a great overall experience with ReferralCandy. The platform has been easy to navigate and simple to set up, which made getting started really smooth. I did run into a few issues along the way, but Eunice Sarmiento has been amazing to deal with. Eunice responded quickly, was very helpful, and solved all of my problems without any stress. I really appreciate the support and would definitely recommend ReferralCandy to other businesses looking to set up a referral program.

Store

EFFAE

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! I’m really glad I could help sort things out and make the process smoother for you. It’s great to hear you’re enjoying the platform. Feel free to reach out anytime if you need anything. - Eunice

5 / 5 Share

April 28, 2026

Great support from Jovan. He was excellent.

Using app

1 day

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for this feedback. I really appreciate it. :) - Jovan

5 / 5 Share

April 20, 2026

We have just started with Referral Candy in Shopify so I am still to see how it works, but so far the service has been super. Thank you Jessa for being so helpful and keeping me updated every step of the way!

Store

Natpro

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! I’m so glad I could support you as you get started and keep you updated along the way. Looking forward to seeing how things go for you. Always here to help! - Jessa

5 / 5 Share

April 20, 2026

Jovan was really helpful. he solved my problem quickly and with no fuss.

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks a lot! Happy I could jump in and get things sorted quickly for you. Don’t hesitate to reach out if anything else comes up. - Jovan

5 / 5 Share

April 17, 2026

Absolute gun support - 10/10. Needed different commissions for stickers and apparel, with a cap at 3 sales per referred customer. Roj from ReferralCandy nailed it with a clean tiered campaign: 12% on the first sale, then 15% on sales 2 & 3. Explained everything clearly and dropped a quick Loom walkthrough so I could follow along. Super responsive, no fluff, genuinely helpful. If you’re running Shopify affiliate/referral programs, this is the one. Campaign launching now and I’m stoked. Highly recommend.

Using app

1 day

Total reviews

5

Average rating

4.2

Developer Reply

Really appreciate this! Thanks for the detailed shoutout! Glad I could help set up the campaign exactly how you needed it. Excited for your launch. Feel free to reach out anytime as things ramp up! - Roj

5 / 5 Share

April 16, 2026

I would like to express my sincere gratitude to the ReferralCandy support team especially Riz for their exceptional assistance. They were incredibly helpful and patient in guiding us through the entire installation and verification process. Thanks to their professional support, we were able to resolve several complex issues smoothly. It is rare to see such a dedicated team that truly goes above and beyond for their clients. We highly recommend their service to anyone looking for a reliable referral solution!

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful message! I’m really glad I could support you through the setup and help get everything running smoothly. It truly means a lot to hear this and we're always here if you need anything moving forward. - Riz

5 / 5 Share

April 7, 2026

support team is responsive, helpful, and always quick to resolve issues.

Using app

24 days

Total reviews

8

Average rating

4.5

Developer Reply

Really appreciate the feedback! I’m glad I could help and get things resolved quickly for you. Always here if you need anything. - Roj

5 / 5 Share

March 30, 2026

Great customer service who solved all my questions! There is only hard to change the languge to our prefer one.

Using app

4 days

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for the kind words! I’m really glad I could help answer your questions and get everything sorted out for you. Feel free to get back to us anytime. :) - Jessa

5 / 5 Share

March 30, 2026

Thank you for the help and support getting the app set up

Using app

About 19 hours

Total reviews

2

Average rating

3.0

Developer Reply

You are welcome, and thank you so much as well for your patience while setting up the campaign. Please reach out anytime you need help. :) - Dwight and Jessa

5 / 5 Share

March 19, 2026

I am a new ReferralCandy user but the support experience so far has been absolutely amazing. They proactively reviewed our new campaign and reached out to offer help. Jovan was incredibly helpful in answering all my questions and guiding me on best practices. And I needed a quick question answered through their support chat and I got a response within minutes from Jon. The tools is easy to use, and the team makes it easier. Thank you for all the help.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We’re really glad we could help you get started and guide you through the setup and best practices. Always here if you need anything as you continue exploring the app. - Jon and Jovan

5 / 5 Share

March 8, 2026

Riz was awesome! Guided me through email setup like a pro. Thanks to the team for making this so easy.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much! I’m really glad I could help guide you through the email setup. Feel free to reach out anytime if you need a hand with anything else. - Riz

5 / 5 Share

March 2, 2026

回覆得很快, 很專業.!! 讚~~

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this feedback! Please feel free to reach out anytime you need help. - Charlie

5 / 5 Share

Feb. 25, 2026

We had a great experience with the support team. They were responsive, patient, and helpful. Every question was addressed clearly and promptly, and I felt well supported from start to finish.

Using app

7 months

Total reviews

6

Average rating

4.5

Developer Reply

I truly appreciate you sharing this. I’m glad I could support you throughout the process and make sure all your questions were addressed clearly. Don’t hesitate to reach out if there’s anything else I can help with! - Charlie

5 / 5 Share

Feb. 24, 2026

Riz from customer service was really helpful, very quick response and solves problem efficiently, 5 star customer service

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the kind words! I’m really glad I could help and get everything sorted out quickly for you. Always happy to assist whenever you need support. - Riz