Referral Candy & Affiliate
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Assistance was prompt and professional.
Thank you for the kind feedback! I’m glad I could assist and make the process as smooth as possible. Really appreciate you taking the time to share this. :) - Riz
Jessa has taken me through the steps to get my flow working how I wanted it. Try it, it's a good app.
Thank you! I’m really glad we were able to get your flow working the way you wanted. It was great helping you through the setup, and I really appreciate you giving the app a try. - Jessa
Jessa was great. Fixed my issue with the target audience in just a minute or so.
Thanks so much! I’m glad I could help get the target audience issue sorted out quickly. Always happy to jump in and help whenever you need us! - Jessa
Thank you so much for a 5-star rating! We really appreciate it. Please reach out anytime you need assistance. :) - Riz
Hi there - this is Dwight from ReferralCandy. We’d really appreciate the opportunity to understand your experience and any concerns you may have. We weren’t able to find any previous contact from you regarding an issue, so we’ll reach out to you separately by email to learn more and see how we can help. We hope to connect with you soon and have the chance to make things right.
Jessa helped out tremendously during our onboarding process. The dev team accommodated our issue and even added a feature within 24 hours which is just absolutely fabulous in terms of Support. Product is great and support is fantastic!
Thank you so much for the kind words! It was a pleasure helping you through the onboarding process, and I’m so glad we were able to get the issue sorted quickly with the help of our dev team. Really happy to hear you’re enjoying the product and support! - Jessa
We've had a great experience with ReferralCandy. The setup was straightforward, and it integrates smoothly with Shopify. It made launching our referral program much easier, and the customization options are flexible enough to match our brand. Their support team is also responsive and helpful whenever we have questions. Overall, it's a reliable solution for growing customer referrals and we highly recommend it.
Thank you so much for your thoughtful review! I'm really glad to hear the setup went smoothly and that ReferralCandy has been a great fit for your Shopify store. We truly appreciate your recommendation, and we're always here if you need any help as your referral program continues to grow. - Riz
Amazing support from Riz and the rest of the team; they helped me fix some bugs before launching my referral program.
Thank you! I'm really happy we could help get everything ready before your launch. Best of luck with your referral program, and feel free to reach out anytime if you need support along the way. - Riz
ReferralCandy has been great. I like the functionality of the platform as it will help me manage both referral and ambassador programs with ease. The native functionality of the app is exactly what my business needs and it is great to have all of this managed in one place, rather than having to cobble together a solution across multiple platforms. I had a technical issue (completely my fault) and Eunice was incredible at helping me fix the issue. Super responsive and helpful and made the process of resolving my mistake completely painless.
Thank you for such a thoughtful review! I'm so glad I could help get everything back on track and make the process as smooth as possible. Wishing you all the best with your referral and ambassador programs, and don't hesitate to reach out if you ever need a hand. - Eunice
Amazing service from Charlie at Referral Candy - we had a small error (that was our fault) and Charlie was able to resolve it smoothly and efficiently.
Thank you so much for the kind words! I'm glad we were able to get everything sorted out quickly. It was a pleasure helping you, and I'm always here if you need anything else. - Charlie
This is the first time I've set up an app. Romeo was very patient and generous with his time in getting me through all the steps. His knowlege of the platform made the experience fast and painless, kudos to him. And thank you Romeo it was pleasure to work with you.
Thank you so much for the thoughtful feedback! I’m really glad I could help guide you through your first app setup and make the process feel fast and painless. It was a pleasure working with you as well, and I’m always here if you need any help moving forward. - Romeo
Charlie was just a great help!! Answered all my questions so quickly and helped me with our configuration. Easiest platform yet
Thanks a lot for the kind words! I’m happy I could help answer your questions and get the configuration sorted out smoothly. Glad to hear the platform has been easy to work with so far. - Charlie
Jessa was really nice and helpful! We had a great chat and was quick in her responses! We figured it out fast and easy! :)
Thank you so much! I really enjoyed our chat as well, and I’m glad we were able to figure everything out quickly and easily. Feel free to reach out anytime you need help - Jessa
We've had a really great experience with ReferralCandy so far. Riz has been amazing to work with—she always replies quickly, is super helpful, and makes sure everything gets sorted out. What really stood out to us is how responsive the development team is. Every suggestion or issue we brought up was acknowledged, and they were surprisingly quick to fix things or implement improvements. It's refreshing to use a product where the team genuinely listens to its users. Overall, it's been a pleasure working with ReferralCandy, and it's great knowing there's such a dedicated team behind it. Highly recommend!
Thank you so much for this thoughtful review! I’m really glad I could support you, and it’s wonderful to hear that you’ve had such a positive experience with both our team and the product. Your feedback means a lot, and I’m always here if there’s anything else I can help with. - Riz
Jessa was very helpful thank you! sorted out my problem
Thank you! I’m so glad I could help get everything sorted out for you. I really appreciate the feedback and am always happy to help whenever you need it. - Jessa
We've had an excellent experience with ReferralCandy's support team. A special thanks to Riz Abenojar and Charlie Sosmena, who have been incredibly responsive, knowledgeable, and patient throughout our interactions. They always take the time to understand our questions, provide clear guidance, and ensure every issue is resolved efficiently.
Thank you so much for the kind words! We really appreciate you taking the time to share your experience. It’s been a pleasure working with you, and we’re always here whenever you need a hand. - Riz and Charlie
We've been using Referral Candy for quite some time now, and it's been a fantastic experience. The platform is easy to use, reliable, and has been a great solution for managing our affiliate and referral programs. Recently, we ran into an issue with our account, and Eunice from the Customer Success team was incredibly helpful. She stayed with us throughout the entire process, followed up consistently, and worked closely with us until everything was fully resolved. The level of customer service we received was outstanding quick, professional, and genuinely committed to helping us succeed. We highly recommend Referral Candy to any business looking to launch or grow a referral program. Not only is the platform excellent, but their support team, especially Eunice! She goes above and beyond to ensure you have a great experience.
Thank you so much for your thoughtful review! I’m really glad I could help get everything resolved and support you throughout the process. It means a lot to hear about your experience, and I’m always here if you need anything as your program continues to grow. - Eunice
We are just getting started, but it looks good so far. Thank you, Jessa.
Thank you! I’m glad to hear things are off to a great start. I’m always here if you have any questions as you continue setting everything up. - Jessa
I dealt with Charlie; his responses were speedy and detailed. Thanks!
Thanks for the shoutout! I’m happy I could provide the information you needed and help out along the way. Really appreciate you taking the time to share your experience. - Charlie
Jessa was very responsive in taking the required actions. Our overall experience with RC is amazing so far.
Thank you for the kind words! I’m glad I could help and keep things moving quickly for you. It’s great to hear you’ve had an amazing experience with ReferralCandy so far! - Jessa
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