Referral Candy & Affiliate for Shopify

Referral Candy & Affiliate

Referral marketing: run a referral program & affiliate program
Rating
4.9
Feedback
1,481
Reviews
Chart
#369
Shopify

All reviews

1 / 5 Share
Sept. 5, 2022

App wont complete the account set-up process upon installation - just gets stuck on the Referral Candy website.

Store Using app Total reviews Average rating
St Frock 25 minutes 5 3.4
Developer Reply

Hi there. Apologies if you're having a hard time completing the signup process. We saw the message you sent our team earlier and one of our success managers is reaching out to you to help quickly get this sorted. Thank you! UPDATE: Hi again, we’ve been trying to reach you. We’ve figured out what happened and the fix is fairly simple to implement (instructions also sent via email). Just let us know as soon as you are ready and we’ll help get everything setup.

4 / 5 Share
Sept. 12, 2022

The app can be tough to figure out, but the chat feature has been amazing! I worked with Katherine who answered each and every question I had; she was beyond helpful in getting everything sorted out.

Store Using app Total reviews Average rating
Raw Generation, Inc. 3 months 1 4.0
Developer Reply

Thanks for writing a review and we hear you. Our success manager, Katherine, sent a follow up message to address any concenrs you may still have. We look forward to speak with you again. :)

5 / 5 Share
Sept. 2, 2022

This app is excellent. Not to mention that their chat support is excellent. I was assisted by JC, the support was very quick and my request was done in no time.

Store Using app Total reviews Average rating
The Relux 7 months 3 5.0
Developer Reply

Pleasure is all mine. I had a wonderful time helping you out today. Have a lovely day! - Jc

5 / 5 Share
Aug. 31, 2022

I used their chat support and was extremely impressed. There was no wait time and Katherine was super helpful and stayed with me, answering quickly the entire time.

Store Using app Total reviews Average rating
Stryke Club 2 days 4 5.0
Developer Reply

I appreciate the review! It was a pleasure assisting you today! - Karen

5 / 5 Share
Aug. 31, 2022

Very useful app. It's easy to set up and JC helped me responding to a lot of questions. Recommended!

Store Using app Total reviews Average rating
Pe Teava About 1 hour 3 5.0
Developer Reply

Thank you for recommending us! It was a pleasure assisting you. - JC

5 / 5 Share
Aug. 30, 2022

When the setting was not right, customer service contacted us to let us know to correct the settings. Quick response on email. I am delighted to use this app.

Store Using app Total reviews Average rating
hinoki LAB 30 days 1 5.0
Developer Reply

Thank you for the review!

5 / 5 Share
Aug. 30, 2022

We experienced some technical issues and Lorraine Garcia helped us fix them with dedication and efficiency. We couldn't have asked for a better support. Thanks Lorraine!

Store Using app Total reviews Average rating
Mermade Hair™ USA 9 days 1 5.0
Developer Reply

Thank you for your kind words! I appreciate the review. - Lorraine

4 / 5 Share
Aug. 30, 2022

App support is too good but in app you need to give the more feature like where we want to show that pages and popup these kind of option if you give so it's more easy to integrate.

Store Using app Total reviews Average rating
Northmist 5 days 2 4.5
Developer Reply

Thank you for the review and feedback. Feel free to contact us whenever you need assistance!

5 / 5 Share
Aug. 29, 2022

We came across this app to drive sales and noticed we weren't getting results. I reached out to Jon for advice on ways to improve our referral program and he provided useful tips and followed up with me quickly. He was super friendly and helpful & in a matter of that time, we got our first referral order!

Store Using app Total reviews Average rating
Baraka Impact 3 months 13 5.0
Developer Reply

Nice! I'm happy things worked out the way we expected. Hit us up whenever you need any assistance! - Jon

5 / 5 Share
Aug. 29, 2022

Referral Candy was recommended to me by a trusted friend who works for a multi-$million wine company that uses it with great success. I just started an account today, but so far I’m 5-star pleased with the customer support (live chat). Jessa was very prompt and helpful in advising us on our very particular, not-so-straightforward needs. As I begin to set things up, the platform is proving to be streamlined and intuitive. Happy with their resources as well: the "How It Works" video is very helpful. So far, so good! Looking forward to launching our first referral campaign.

Store Using app Total reviews Average rating
Bibliotheca About 1 hour 1 5.0
Developer Reply

I appreciate the review! Let us know whenever you need assistance! - Jessa

5 / 5 Share
Aug. 23, 2022

Jessa was super helpful in helping us get our referral program set-up! We haven't activated our program yet, but the good customer service makes me more confident.

Store Using app Total reviews Average rating
Po Campo 11 days 12 4.8
Developer Reply

I'm glad I was able to help with your set-up! Just send us a message when you have additional questions. We're happy to help! - Jessa

5 / 5 Share
Aug. 22, 2022

Great app, very intuitive UI. Amazing customer support from Cris who helped me with integration issues. Quick response and helpful suggestions. 5 stars all around

Store Using app Total reviews Average rating
Ballet About 1 month 5 5.0
Developer Reply

Aww! Thank you so much for the review. You're a delight to speak with too! I appreciate you! _ Cris

5 / 5 Share
Aug. 17, 2022

Valerie Villacorta and Jelsen really helped troubleshoot with the set up. They were both responsive and polite. Thank you!

Store Using app Total reviews Average rating
Platt Wellness About 2 years 7 4.9
Developer Reply

You are most definitely welcome! Thank you for your review! - Val and Jelson

5 / 5 Share
Aug. 16, 2022

My company just launched our referral program and so far we have had a great experience with Referral Candy. Our support manager, Valerie Villacorta, has been very helpful with setting us up on the app.

Store Using app Total reviews Average rating
Kyle Cavan Jewelry About 1 month 2 5.0
Developer Reply

Thank you for appreciating the support! Let us know if you need further assistance; we are here to help! _ Val

5 / 5 Share
Aug. 15, 2022

Great application, great team to support us with all the features. A must try for all the users of shopify!

Store Using app Total reviews Average rating
CaseItOnline About 2 months 4 5.0
Developer Reply

Yaaayy! Thank you for this awesome review. looking forward to seeing great results on your campaign :) - Cris

5 / 5 Share
Aug. 12, 2022

The app is great! Super straight forward and Jon was really helpful!! If you're looking for a quick solution and something easy to implement, I'd recommend this app!

Store Using app Total reviews Average rating
BASMA Beauty 3 days 2 5.0
Developer Reply

What an awesome feedback. Thank you so much for this, I really appreciate it. :) - Jon

5 / 5 Share
Aug. 8, 2022

Great app and functionality but the best part has got to be the customer support. Special thanks to Jelson for exceptional customer support and patience regarding our issue - 10/10.

Store Using app Total reviews Average rating
MyStuff.no 6 months 2 5.0
Developer Reply

Thank you for your review! I appreciate it! - Jelson

5 / 5 Share
Aug. 3, 2022

This app is really powerful and has a tonne of new features since I first used it several years ago. Really streamlined and does exactly what we want with minimal input required from me. Very glad I installed it and I'm excited to grow our referral program! Also, by far the best customer service that I have received from any app team. Lorraine, Valerie and Jessa have been great, thanks for all the help!

Store Using app Total reviews Average rating
Bug Bakes 12 months 2 5.0
Developer Reply

Our team is delighted to have been of assistance! We appreciate you being with us throughout the years!

5 / 5 Share
Aug. 1, 2022

Support is very reactive and reply in few minutes, Jon was helpful and kind, need to test more the app but looks promising

Store Using app Total reviews Average rating
ROUTINELY 3 days 2 5.0
Developer Reply

I'm grateful for your review! It was a pleasure to assist you. - Jon

5 / 5 Share
July 29, 2022

I've enjoyed working with Referral Candy and wanted to note that my contact, Jon Dolor, was a great help in resolving my account concerns and was kind enough to follow up on communication to ensure that we were taken care of!

Store Using app Total reviews Average rating
Donna Bella Hair Almost 2 years 3 3.7
Developer Reply

Thank you for your kind words! I'm definitely delighted to have been able to assist you! - Jon

Previous Page 22 of 75 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.