All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 15, 2022

Great application, great team to support us with all the features. A must try for all the users of shopify!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Yaaayy! Thank you for this awesome review. looking forward to seeing great results on your campaign :) - Cris

5 / 5 Share

Aug. 12, 2022

The app is great! Super straight forward and Jon was really helpful!! If you're looking for a quick solution and something easy to implement, I'd recommend this app!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

What an awesome feedback. Thank you so much for this, I really appreciate it. :) - Jon

5 / 5 Share

Aug. 8, 2022

Great app and functionality but the best part has got to be the customer support. Special thanks to Jelson for exceptional customer support and patience regarding our issue - 10/10.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! I appreciate it! - Jelson

5 / 5 Share

Aug. 7, 2022

Great app. Had an issue last week and it was quickly resolved with the help of Katherine. Will continue using, thank you for the assistance.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

I'm glad I was of help! Hit us up whenever you need assistance. - Katherine

5 / 5 Share

Aug. 3, 2022

This app is really powerful and has a tonne of new features since I first used it several years ago. Really streamlined and does exactly what we want with minimal input required from me. Very glad I installed it and I'm excited to grow our referral program! Also, by far the best customer service that I have received from any app team. Lorraine, Valerie and Jessa have been great, thanks for all the help!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Our team is delighted to have been of assistance! We appreciate you being with us throughout the years!

5 / 5 Share

Aug. 1, 2022

Support is very reactive and reply in few minutes, Jon was helpful and kind, need to test more the app but looks promising

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

I'm grateful for your review! It was a pleasure to assist you. - Jon

5 / 5 Share

July 29, 2022

I've enjoyed working with Referral Candy and wanted to note that my contact, Jon Dolor, was a great help in resolving my account concerns and was kind enough to follow up on communication to ensure that we were taken care of!

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your kind words! I'm definitely delighted to have been able to assist you! - Jon

5 / 5 Share

July 28, 2022

Onboarding session with Cris Lopez Cris was very helpful and throughout. I now feel more confident managing Refferal Candy for my organisation. Thanks Cris!

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Aww, that's great to hear! I'm glad I was able to help! - Cris

5 / 5 Share

July 27, 2022

Great customer service! Thank you so much Hannah! She is very responsive to help me fix the problem, and follow up with me!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

It's my pleasure to have assisted you today. Thanks also for your time today. :) - Hannah

5 / 5 Share

July 25, 2022

Haven't got a referral yet but the app seems to be working as it should. Adjusting our send dates to help with this. Customer support was great. talked to Vino and he was big help in setting things up properly.

Using app

3 months

Total reviews

10

Average rating

4.7

Developer Reply

Thank you for writing this review! I really appreciate it. Please reach out anytime you need help. :) - Vino

5 / 5 Share

July 22, 2022

Great support service from Jon today. Quickly answered my question, which is always appreciated. Thanks very much!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Pleasure to have assisted you today. :) Thanks for submitting a review. - Jon

5 / 5 Share

July 20, 2022

Customer service is very attentive and is fast to respond to our technical issues. Thanks Cris for the assistance!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

You are welcome! Thanks also for your awesome feedback. -Cris

5 / 5 Share

June 21, 2025

App works perfectly, everything can be personalized and customer service is worth 5 star plus!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Whoa! Thanks for this review. I really appreciate this. - Jessa

5 / 5 Share

July 18, 2022

Very fast and solution orientated customer service! Jelson helped us out to fix a problem we had. Kind and caring contact. :)

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Wow! Thank you so much for writing a review. It was my pleasure assisting you. :) - Jelson

5 / 5 Share

July 17, 2022

Customer service is very attentive and is fast to respond to our technical issues. Thanks Lorraine for the assistance!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

It was a pleasure assisting you with your concerns, and thank you so much for this awesome review. :) - Lorraine

5 / 5 Share

July 15, 2022

Very easy to use and Lorraine from customer service has been so helpful and very knowledgeable. I recommend this app.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Yaaayy! Thank you for this review. Looking forward to speak with you again and review your campaign. :) - Lorraine

5 / 5 Share

July 13, 2022

I'm hoping to use this app primarily for influencer affiliates rather than for a referral program. It seems quite simple to set up for this purpose from what I have learned thus far. The service rep Jon that I have been in conversation with via chat has been very responsive and very helpful - providing me with the precise links and info needed for proper set up. Thanks Jon!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

The pleasure is all mine. Thank you so much for being so patient all throughout and feel free to get back to us whenever you need help. :) - Jon

5 / 5 Share

July 13, 2022

The integration for this app is so smooth and the usage from the users as well as customers perspective are matching up with the expectations. The Account Manager is also very helpful.

Store

IBKÜL

Using app

About 1 year

Total reviews

16

Average rating

5.0

Developer Reply

Always a pleasure assisting you. I am so happy with your review. :) - Jc

5 / 5 Share

July 12, 2022

Katherine was super fast and efficient when I had a question and helped me figure out the questions I had. A+

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow! Thanks for this awesome review. I really appreciate it. As always, please feel free to reach out anytime you need help. :) - Katherine

5 / 5 Share

July 12, 2022

amazing support from the team, especially Vino. Managed to solve my problem efficiently and followed up on it

Using app

About 2 months

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for this review. I really appreciate it! :) - Vino