Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#898
All reviews
Rating Breakdown
Review RSS Feed
July 12, 2022
This integrations is great at creating referral campaigns for existing customers and being able to give an incentive to the referring party. We used this and it was good for UGC and influencer marketing.
Thank you so much for this feedback and we are so happy to hear our services fit your needs. :)
July 12, 2022
amazing support from the team, especially Vino. Managed to solve my problem efficiently and followed up on it
Thank you for this review. I really appreciate it! :) - Vino
July 11, 2022
We've just installed the app. Super fast and great customer support. Thank you Jessa! Keep up the good work.
I really appreciate your feedback. Thank you so much and please reach out to us anytime you need assistance. - Jessa
July 11, 2022
Getting started with a complex setup with Klaviyo and Shopify was super easy thanks to the amazing support team and especially JC! Thank you so much, looking forward to seeing the results.
We are also looking forward to seeing great results on your referral campaign. Thank you for reaching out to us today and let us know anytime you need help. :) - Jc
July 8, 2022
I reached out to customer service about an issue setting up the app. Jon responded immediately and was very helpful and professional helping me get connected to the engineers to resolve the issue.
We are here anytime you need help! Thanks for this great feedback. -Jon
July 8, 2022
Jon was super helpful in answering all of my questions! He provided thorough answers and supplemental resources.
Pleasure is all mine. Thank you for taking the time to write a review, I really appreciate it. - Jon
July 8, 2022
So far the app is working great! I ran into a slight issue when importing my CSV file, but Jon was able to figure out the issue and get it fixed. Amazing customer support!
We are so happy to know that our campaign is working well for you. Thanks also for your time today and reach out anytime you need help. :) - Jon
July 8, 2022
I needed help with some Klaviyo features and Jessa from RC support was extremely helpful and quick with her replies. The app itself is easy to set up and to use.
You did well too during the troubleshooting steps, and thank you for your kind words. - Jessa
July 6, 2022
Needed help with support to get things started but their support team was great - very helpful and responded quickly.
My pleasure! Let us know anytime you need help. Thank you again for the review. - Vino
July 6, 2022
We started using Referral Candy and so far its been great. We needed some help from support and JC Fajardo was super helpful—great service.
Thank you for this review and we are so happy that you liked our services! :) - Jc
July 6, 2022
Very happy so far. The team has been super responsive and helped out every time I reached out. I'm not working on my program to start seeing results!
It is our pleasure to have assisted you with your concerns, and as always, we are one chat or email away anytime you need help. - Jon
June 29, 2022
使い方、またデザインの方法などについて細かい質問を複数回しましたが、Cris Lopezさんはとても親切に迅速な対応をしてくださいました。メールでもアプリ内のチャットでもすぐに返信をくださるので、安心してアプリを使用できます。
レビューを書いていただきありがとうございます。 助けが必要なときはいつでも遠慮なく連絡してください。 - Cris
June 29, 2022
Great app with intuitive, user-friendly navigation & design - also, super fast & helpful customer service. Thank you, Cris!
We thank you for trying our services and looking forward to see your campaign succeed! :) - Cris
June 29, 2022
Ottima assistenza e app. mi hanno assistito Jelson e Karen del loro serzio clienti. Molto preparati. grazie mille
Grazie mille per la pazienza. Siamo così felici di averti assistito con le tue preoccupazioni. - Jelson and Karen
June 29, 2022
Great app, it's so useful to have this all automated. Fab support when required so thank you to Jelson for that :o)
We are looking forward to seeing great results from your campaign. We're here to help you anytime. :) - Jelson
June 28, 2022
A bit of a learning curve but not that bad. The support was great, Vino was super helpful! Especially helpful with setting up a separate affiliate account.
It has been a pleasure assisting you with your concerns, and thank you for this review. - Vino
June 27, 2022
The platform has a learning curve, but support is on point, Jon is great to work with while we iron things out!
We're always here to help you so feel free to reach out anytime. Thank you so much! - Jon
June 27, 2022
Jon answered my questions quickly and was really helpful. Great customer service. Thank you very much :)
Thank you also for this amazing feedback. Glad to have helped you out. - Jon
June 27, 2022
Great app and phenomenal costumer service. Thank you Cris for all the help throughout the past few months!
Thank you for this review. Looking forward to hear from you in the future when you're ready to re-launch a referral campaign. - Cris
June 24, 2022
OMG! the customer service is soooo great! Thx Katherine for saving my day. You deserve a gift from your boss.
Yaaayyy!! Thanks also for this review. I will definitely share it with the team and our bosses. :) - Katherine