Referral Candy & Affiliate
All reviews
Katherine was very helpful with a small issue we were having. Turned out to be a "user error", however she stuck with me and resolved the problem.
Thank you for the review! Assisting you was a pleasure :) - Karen
Good, swift customer service and ap works well. No complaints from our side, and program works well.
It was a pleasure assisting you with your concerns, and thank you so much for writing a review about our app. :) - Hannah
J'utilise cette application depuis plusieurs années, ça fonctionne bien, le programme de parrainage est efficace. Seul souci : c'est cher
Hey there, thank you for being with us for over 3 years! One of our Success Managers will reach out to you so that we can better understand your needs.
Hi, I have just finished setting up this referral app with the help of Katherine and Jelson. The support is fantastic and so far I've found the app extremely easy to set up. Looking forward to seeing some results.
Happy to know that you like our services! Looking forward to an awesome performance of your referral program. - Jelson & Katherine
Had some trouble getting this app going at the start. Cris went out of his way to help get this set up. He was very responsive and consistently helpful for the full week when we were setting this app. The app is great as well - lot of room for customisation
Thank you so much for the review. Please do not hesitate to reach out to us anytime you need help. - Cris
Just downloaded the app and it's super easy to get setup. I spoke with JP over the chatbot who's friendly assistance helped me sort my issue. Thank you!
Happy to know that you like our services! Looking forward to an awesome performance of your referral program.
We were looking for a referral app & out of all of the ones we searched for, this has been the easiest to set up. They also have a reliable customer support team & the referrals work!
Thank you for your kind words! We appreciate the review.
Great customer service, especially JON! Looking forward to seeing what this app can do. Hopeful it provides some results.
Thank you so much for this review! Please do not hesitate to reach out to us anytime you need help.
Support is amazing, thank you Jessa for being understanding and clear with the information. Cant wait to try the program
Happy to know that you like our services! Looking forward to an awesome performance of your referral program. -Jessa
Great app and amazing support from their team! Pretty easy to install and set up despite how complex the functionality is.
Thank you for your kind words! We appreciate the review.
Great app and even better support. I received very helpful support from Katherine who would not stop providing support until my query was sorted. Thank you so much
Thank you so much for this wonderful review! Please do not hesitate to reach out to us anytime you need help. - Katherine
App is working nicely and looks good. A lot of things work out of the box and are easy to configure/update. Their customer support is also very helpful and responds quickly.
Happy to know that you liked our services. Looking forward to an awesome performance of your referral program.
@Jon Dolor helps us a lot with our inquiries. Deserve 5 stars. I appreciate the fast response of Jon
Thank you for your kind words! I appreciate the review. - Jon
I am new to the platform, still learning and evaluating the ROI but . Great support. Reached out to Katherine and she helped me fix exactly what I needed SUPER quick!!
Thanks for the review! I appreciate it! Let me know when something comes up; I'm always here to help! - Katherine
Setup was very simple and the support was friendly & fast. We had a question and Jon responded to our email quickly with a solution!
Happy to know that you liked our services. Looking forward to an awesome performance of your referral program. - Jon
We use this ReferalCandy to manage our referal system, and we're quite pleased with the way it's set up. Especially considering it provides integrations with other services that we use, as well as an API that we do interact with. Not only that, but they also provide a good customer support, where they respond quickly, and they inform us about any new breaking changes that happen on their end or Shopify's end, like recently where we got a helpful heads up from Cris about a recent change in the platform, where he made sure we stay cerrectly setup.
Thank you so much for the review. Your kind words inspire us to do great everyday! I appreciate you! - Cris
i spoke to assistant jon and he was really helpful. He gave me the time I needed and solved any of my curiosities, thank you very much for the good assistance
Thank you for your kind words! I appreciate the review. - Jon
We had an issue with signing-up. Katherine helped us to resolve the issue and was a great support throughout every stage. The customer service is great.
You are most welcome, and it was great talking to you. :) - Katherine
A very useful app. Very versatile and with numerous features for boosting return. Also, their customer service is excellent. Jon was very helpful and professional and sorted my query quickly and effectively.
We are so glad that you liked our services. Looking forward to an awesome performance of your referral program. :) - Jon
We had a few hiccups getting started with our Klaviyo integration but Jon was highly responsive and escalated the issue as appropriate. Looking forward to launching our referral program!
We are also looking forward to see great performance from your referral program. Thanks for this review by the way. :) - Jon
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