Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#898
All reviews
Rating Breakdown
Review RSS Feed
Aug. 7, 2022
Great app. Had an issue last week and it was quickly resolved with the help of Katherine. Will continue using, thank you for the assistance.
I'm glad I was of help! Hit us up whenever you need assistance. - Katherine
Aug. 3, 2022
This app is really powerful and has a tonne of new features since I first used it several years ago. Really streamlined and does exactly what we want with minimal input required from me. Very glad I installed it and I'm excited to grow our referral program! Also, by far the best customer service that I have received from any app team. Lorraine, Valerie and Jessa have been great, thanks for all the help!
Our team is delighted to have been of assistance! We appreciate you being with us throughout the years!
Aug. 1, 2022
Support is very reactive and reply in few minutes, Jon was helpful and kind, need to test more the app but looks promising
I'm grateful for your review! It was a pleasure to assist you. - Jon
July 29, 2022
I've enjoyed working with Referral Candy and wanted to note that my contact, Jon Dolor, was a great help in resolving my account concerns and was kind enough to follow up on communication to ensure that we were taken care of!
Thank you for your kind words! I'm definitely delighted to have been able to assist you! - Jon
July 28, 2022
Onboarding session with Cris Lopez Cris was very helpful and throughout. I now feel more confident managing Refferal Candy for my organisation. Thanks Cris!
Aww, that's great to hear! I'm glad I was able to help! - Cris
July 27, 2022
Great customer service! Thank you so much Hannah! She is very responsive to help me fix the problem, and follow up with me!
It's my pleasure to have assisted you today. Thanks also for your time today. :) - Hannah
July 26, 2022
Fast, patient and professional reply, thanks Jon for the help, it was very helpful for me to get to know the app quickly
You are welcome, and thanks for writing an awesome review. :) - Jon
July 26, 2022
Thank you very much to Katherine ! She was awesome to talk to. She helped me fix an issue in no time.
Yayyyy!! I also had a great time assisting you with your concern. Thanks for this review. :) - Katherine
July 25, 2022
Haven't got a referral yet but the app seems to be working as it should. Adjusting our send dates to help with this. Customer support was great. talked to Vino and he was big help in setting things up properly.
Thank you for writing this review! I really appreciate it. Please reach out anytime you need help. :) - Vino
July 25, 2022
I want to give a big shoutout to Vino from Referralcandy. This weekend I was attempting to install the applications from my Shopify store. I received error after error as the system could not create my account. This morning, Vino took his time to find a solution to my problem, and I was up and running shortly afterward. Everything is now functional, the app is straightforward to set up, and Vino´s support was top-notch. Thank you for taking the time to respond to all my requests and providing valuable information about my initial experience using a referral application.
I am here to always help you out anytime you need assistance. We are so thankful for your wonderful review. :) - Vino
July 22, 2022
Great support service from Jon today. Quickly answered my question, which is always appreciated. Thanks very much!
Pleasure to have assisted you today. :) Thanks for submitting a review. - Jon
July 22, 2022
This is probably the best referral app you can get, and the service is amazing too - Valerie is an absolute star! Highly recommend to anyone looking for a referral app!
Yaayyy!! We're glad to hear that you love our services. Looking forward to seeing great results on your campaign. - Valerie
July 20, 2022
Customer service is very attentive and is fast to respond to our technical issues. Thanks Cris for the assistance!
You are welcome! Thanks also for your awesome feedback. -Cris
July 18, 2022
App works perfectly, everything can be personalized and customer service is worth 5 star plus! ⭐️⭐️⭐️⭐️⭐️
Whoa! Thanks for this review. I really appreciate this. - Jessa
July 18, 2022
Very fast and solution orientated customer service! Jelson helped us out to fix a problem we had. Kind and caring contact. :)
Wow! Thank you so much for writing a review. It was my pleasure assisting you. :) - Jelson
July 17, 2022
Customer service is very attentive and is fast to respond to our technical issues. Thanks Lorraine for the assistance!
It was a pleasure assisting you with your concerns, and thank you so much for this awesome review. :) - Lorraine
July 15, 2022
Very easy to use and Lorraine from customer service has been so helpful and very knowledgeable. I recommend this app.
Yaaayy! Thank you for this review. Looking forward to speak with you again and review your campaign. :) - Lorraine
July 13, 2022
I'm hoping to use this app primarily for influencer affiliates rather than for a referral program. It seems quite simple to set up for this purpose from what I have learned thus far. The service rep Jon that I have been in conversation with via chat has been very responsive and very helpful - providing me with the precise links and info needed for proper set up. Thanks Jon!
The pleasure is all mine. Thank you so much for being so patient all throughout and feel free to get back to us whenever you need help. :) - Jon
July 13, 2022
The integration for this app is so smooth and the usage from the users as well as customers perspective are matching up with the expectations. The Account Manager is also very helpful.
Always a pleasure assisting you. I am so happy with your review. :) - Jc
July 12, 2022
Katherine was super fast and efficient when I had a question and helped me figure out the questions I had. A+
Wow! Thanks for this awesome review. I really appreciate it. As always, please feel free to reach out anytime you need help. :) - Katherine