Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#898
All reviews
Rating Breakdown
Review RSS Feed
Sept. 1, 2022
The customer service of the app is great. I was in contact with Katherine and she answered all my questions really quickly and was really helpful with setting up the app. Thank you!
You were also a delight to work with. Thank you so much for your time and for writing this awesome review. :) - Katherine
Aug. 31, 2022
I used their chat support and was extremely impressed. There was no wait time and Katherine was super helpful and stayed with me, answering quickly the entire time.
I appreciate the review! It was a pleasure assisting you today! - Karen
Aug. 31, 2022
JC is extremely helpful at trying to sort quite a complex account linking issue. Fingers crossed it gets solved soon but he's very responsive!
Thank you for your review and trust! - JC
Aug. 31, 2022
Very useful app. It's easy to set up and JC helped me responding to a lot of questions. Recommended!
Thank you for recommending us! It was a pleasure assisting you. - JC
Aug. 30, 2022
When the setting was not right, customer service contacted us to let us know to correct the settings. Quick response on email. I am delighted to use this app.
Thank you for the review!
Aug. 30, 2022
We experienced some technical issues and Lorraine Garcia helped us fix them with dedication and efficiency. We couldn't have asked for a better support. Thanks Lorraine!
Thank you for your kind words! I appreciate the review. - Lorraine
Aug. 30, 2022
App support is too good but in app you need to give the more feature like where we want to show that pages and popup these kind of option if you give so it's more easy to integrate.
Thank you for the review and feedback. Feel free to contact us whenever you need assistance!
Aug. 29, 2022
We came across this app to drive sales and noticed we weren't getting results. I reached out to Jon for advice on ways to improve our referral program and he provided useful tips and followed up with me quickly. He was super friendly and helpful & in a matter of that time, we got our first referral order!
Nice! I'm happy things worked out the way we expected. Hit us up whenever you need any assistance! - Jon
Aug. 29, 2022
Referral Candy was recommended to me by a trusted friend who works for a multi-$million wine company that uses it with great success. I just started an account today, but so far I’m 5-star pleased with the customer support (live chat). Jessa was very prompt and helpful in advising us on our very particular, not-so-straightforward needs. As I begin to set things up, the platform is proving to be streamlined and intuitive. Happy with their resources as well: the "How It Works" video is very helpful. So far, so good! Looking forward to launching our first referral campaign.
I appreciate the review! Let us know whenever you need assistance! - Jessa
Aug. 26, 2022
Had a very good experience when working out some initial challenges with the app. Jon was very helpful, consistently followed up and made sure that everything worked as it should.
Thanks for the review! I appreciate it! Let me know when something comes up; I'm always here to help! - Jon
Aug. 26, 2022
I just downloaded the app and I'm ready to learn more about it. Jelson gave me a very detailed explanation of the software features and how to use it, thank you very much!
It was great chatting with you today and I'm glad you're enjoying our services. :) - Jelson
Aug. 23, 2022
Jessa was super helpful in helping us get our referral program set-up! We haven't activated our program yet, but the good customer service makes me more confident.
I'm glad I was able to help with your set-up! Just send us a message when you have additional questions. We're happy to help! - Jessa
Aug. 22, 2022
Great app, very intuitive UI. Amazing customer support from Cris who helped me with integration issues. Quick response and helpful suggestions. 5 stars all around
Aww! Thank you so much for the review. You're a delight to speak with too! I appreciate you! _ Cris
Aug. 17, 2022
Valerie Villacorta and Jelsen really helped troubleshoot with the set up. They were both responsive and polite. Thank you!
You are most definitely welcome! Thank you for your review! - Val and Jelson
Aug. 17, 2022
The setup is not ideal, took us a few weeks to get it up and running but the service was great. Cris @referralcandy is a trooper.
Thank you for your review! Don't hesitate to hit us up whenever you have questions! _ Cris
Aug. 16, 2022
My company just launched our referral program and so far we have had a great experience with Referral Candy. Our support manager, Valerie Villacorta, has been very helpful with setting us up on the app.
Thank you for appreciating the support! Let us know if you need further assistance; we are here to help! _ Val
Aug. 15, 2022
Great application, great team to support us with all the features. A must try for all the users of shopify!
Yaaayy! Thank you for this awesome review. looking forward to seeing great results on your campaign :) - Cris
Aug. 12, 2022
JC was amazing! He was dedicated to solving my issue and walked me through all of the steps. Great app!
Pleasure is all mine. Thank you also for this review. :) - Jc
Aug. 12, 2022
The app is great! Super straight forward and Jon was really helpful!! If you're looking for a quick solution and something easy to implement, I'd recommend this app!
What an awesome feedback. Thank you so much for this, I really appreciate it. :) - Jon
Aug. 8, 2022
Great app and functionality but the best part has got to be the customer support. Special thanks to Jelson for exceptional customer support and patience regarding our issue - 10/10.
Thank you for your review! I appreciate it! - Jelson