Referral Candy & Affiliate
Refer a friend, referral & affiliate marketing, all in one...
Rating
4.9
feedback
1,451
chart
#1,293
All reviews
Jan. 5, 2023
Just had a demo with JC and he helped me tremendously, he showed me all ins and outs of Referralcandy. keep up the good work!
Thank you for your kind words! Let us know whenever you need assistance! - jC
Dec. 21, 2022
Thanks for the help, Jon! Appreciate the quick and efficient customer service and follow-through. Referral Candy has so far been very easy to use and implement.
Thank you for your kind words! Let us know whenever you need assistance! - Jon
Dec. 16, 2022
Alex and Jon have been great to work with in getting our referral program created and configured. Installation is pretty easy and straight forward, but Jon was very attentive in making sure all my questions were answered and I didn't have any lingering issues. Thanks Jon!
We appreciate your review! Let us know whenever you need assistance! - Jon+Alex
Dec. 15, 2022
We have just started using the app and so far the support has been really great, especially from Cris Lopez, who has taken time to guide us on setting up our first campaign. Cris is always very fast to respond when we have questions or need support. Overall a great app and great service.
It was my pleasure assisting you today, and please reach out anytime you need assistance. Thanks also for writing a review! :) - Cris
Dec. 15, 2022
App works great and easy to use. Lorraine from Referral Candy has been most helpful and prompt with her responses. Great!
You were awesome as well! Thanks for taking the time to write this review, I really appreciate it. :) - Lorraine
Dec. 14, 2022
Great service and willingness to help set up program! As soon as we signed up, Benz reached out to us to help in any way to get a seamless start.
Proactive reach out to our merchants had been one of our major focus lately, so it's great to know that you appreciate it. Thanks for this feedback and let us know anytime you need help. :) - Benz
Dec. 6, 2022
I've used this app for 3 businesses now, all on the ReCharge platform. It's best in class for that use case. My most recent experience had a challenge with integrations but JC and Jon were top-notch/10-out-of-10 in helping resolve the issue and get us cranking!
You are most welcome! We're glad to have assisted you with your concern and thank you for trusting us to run the referral campaign for your 3 businesses! :) -Jc and Jon
Dec. 1, 2022
Jelson was very helpful with his friendly and swift responses! Would be handy if the referral program could be temporarily deactivated within the app however given how efficient the customer service was it's not too big a drama.
Thanks for writing a feedback and we will circle it back with the team. Please reach out anytime you need help. :) -Jelson
Nov. 30, 2022
Cris, Karen and Jelson helped me fixing a problem with a flow idea i had. Thank you for the fast responses and your kindness.
You are welcome, and thanks also for writing a review. :) - Cris, Karen and Jelson
Nov. 30, 2022
It's really good service! I had a problem and went to ask them very late. Got back to me quickly and have been helping me with my problem. I think they are 24 hour customer service.
Helping out our clients is what we do best. ;) Thanks for this review and feel free to reach out anytime you need help. -Benz
Nov. 29, 2022
Great customer support, especially from Ines and Jon. I'm able to get any questions answered in seconds which really speeds up the process. Very well documented as well.
Wow! This is such an amzing feedback. Thank you so much and it was our pleasure talking to you. -Ines and Jon
Nov. 25, 2022
Hannah was great! Very helpful! She answered all of my questions and solved my problem. I had tried to set up a phone call with another person but he flaked on me so Hannah restored my faith :-)
Apologies if we missed your initial call request, but rest assured this has been taken care of. You were lovely to talk to by the way, and thanks for this review. - Hannah
Nov. 25, 2022
Jon was great! very helpful and got back to me quickly to solve the problem and answer any questions I had
You are very welcome, and thanks also for your feedback. :) - Jon
Nov. 24, 2022
The support of Jon is super. The app does what it says, and has the best options compared to others if you look for a referral program. For our business it turns out not to be marketing tool we need. But I am glad we tried.
We are also grateful that you tried our services and looking forward to seeing great results on your referral program. - Jon
Nov. 23, 2022
I am writing this review for the recent experience I had with Jessa. I needed additional info for one of our customers, and she was very quick with her help. Provided me with the best course of action for the situation moving forward. It's rare to find a company with a very responsive and helpful support live chat.
Thanks for the review! Happy to have been able to help :) - Jessa
Nov. 22, 2022
The site is a little difficult to understand but Jon from the CS team was super helpful in answering all my questions.
Hey! I'm happy to have shed some light. It was a pleasure assisting you! I appreciate the review. - Jon
Nov. 22, 2022
Excellent customer support from the Referral Candy team who were able to assist with our query and come to the ideal solution right away.
Thank you for the review! We appreciate the positive feedback!
Nov. 21, 2022
Excellent customer support. The app was simple to configure and works well with no issues. My only suggestion would be have the app create its own folder for the coupon codes
Thank you for review and the suggestion! We appreciate it!
Nov. 16, 2022
Excellet support. I was having a hard time figuring our how it all works and support was there to guide me.
We appreciate your review! Just hit us up whenever you need assistance - We are here to ensure you have an amazing experience with the app!
Nov. 16, 2022
Great app. I had a few technical issues initially but they were resolved. Ines took the time to listen and help me solve the issue as quickly as possible.
Thank your for the review! I definitely appreciate your kind words! - Ines