Referral Candy & Affiliate
Affiliate & referral marketing, all in one app
Rating
4.9
feedback
1,454
chart
#1,757
All reviews
Feb. 1, 2023
We've used RC for 2 years now and it's super simple to use and their customer success team have always been very responsive and helpful. I can't fault it if you're looking for a referral program!
Thank you for your kind words! I'm happy to be of assistance! - Hannah
Jan. 24, 2023
We are excited to try out the app and had a number of questions, their customer service team was very helpful in answering them promptly and accurate. It is nice knowing the Development Team and Customer Service Team work closely. Thank you Jessa, for your help. We are excited to see what ReferralCandy can do.
We are so happy to have assisted you today. Thanks also for writing an awesome review. :) - Jessa
Jan. 24, 2023
just getting set up, it's pretty easy to use but i had a few questions, even on the chat support, super quick - Lorraine is a superhero
Wow! Thank you for your kind words! I really appreciate it. Let us know if you need any assistance and we'll be here for you! - Lorraine
Jan. 18, 2023
Just going through the onboarding process and Lorraine has been very helpful. Only giving it 4 stars because we haven't tested the app out fully yet. Will update if it proves to be what we're looking for.
Thank you for the review! Please feel free to contact us again if you need help! - Lorraine
Jan. 12, 2023
5* so far. The customer support team are very quick to respond and are very helpful. I am going through the activation session now, fingers crossed everything goes smoothy.
Thank you for the review! Let us know if you need assistance!
Jan. 10, 2023
Katherine with support is awesome! She was super helpful, as the app itself is not very intuitive to set up. But we'll see how it goes once it's activated!
Thank you for the review! Let us know if you have further questions - Katherine
Jan. 9, 2023
I installed the app yesterday and today JC reached via chat to ask if I had any question we jumped on a zoom call right away and he helped me answer all my questions regarding Referral Candy and integration with Klavyio and Shopify! this app seems terrific and great customer service experience!
Thank you for your kind words! Let us know whenever you need assistance! - JC
Jan. 6, 2023
We're just getting started with this app, but already seeing a meaningful impact and daily uptick in referrals. The support team— Jon & Cris— were incredibly helpful in getting our program up and running. I can't wait to see what comes of it for our brand!
We are glad we were able to help out! Let us know if you have further questions! - Jon+Cris
Jan. 5, 2023
Pretty straightforward to use. I am still a little confused with the Klaviyo integration. Still a little too new to see any real results yet. Customer service is top notch, and always very quick to reply. Katherine has been extra helpful.
Thank you for the review! Let us know if you need assistance! - Katherine
Jan. 5, 2023
Just had a demo with JC and he helped me tremendously, he showed me all ins and outs of Referralcandy. keep up the good work!
Thank you for your kind words! Let us know whenever you need assistance! - jC
Dec. 21, 2022
Thanks for the help, Jon! Appreciate the quick and efficient customer service and follow-through. Referral Candy has so far been very easy to use and implement.
Thank you for your kind words! Let us know whenever you need assistance! - Jon
Dec. 16, 2022
Alex and Jon have been great to work with in getting our referral program created and configured. Installation is pretty easy and straight forward, but Jon was very attentive in making sure all my questions were answered and I didn't have any lingering issues. Thanks Jon!
We appreciate your review! Let us know whenever you need assistance! - Jon+Alex
Dec. 15, 2022
We have just started using the app and so far the support has been really great, especially from Cris Lopez, who has taken time to guide us on setting up our first campaign. Cris is always very fast to respond when we have questions or need support. Overall a great app and great service.
It was my pleasure assisting you today, and please reach out anytime you need assistance. Thanks also for writing a review! :) - Cris
Dec. 15, 2022
App works great and easy to use. Lorraine from Referral Candy has been most helpful and prompt with her responses. Great!
You were awesome as well! Thanks for taking the time to write this review, I really appreciate it. :) - Lorraine
Dec. 14, 2022
Great service and willingness to help set up program! As soon as we signed up, Benz reached out to us to help in any way to get a seamless start.
Proactive reach out to our merchants had been one of our major focus lately, so it's great to know that you appreciate it. Thanks for this feedback and let us know anytime you need help. :) - Benz
Dec. 6, 2022
I've used this app for 3 businesses now, all on the ReCharge platform. It's best in class for that use case. My most recent experience had a challenge with integrations but JC and Jon were top-notch/10-out-of-10 in helping resolve the issue and get us cranking!
You are most welcome! We're glad to have assisted you with your concern and thank you for trusting us to run the referral campaign for your 3 businesses! :) -Jc and Jon
Dec. 1, 2022
Jelson was very helpful with his friendly and swift responses! Would be handy if the referral program could be temporarily deactivated within the app however given how efficient the customer service was it's not too big a drama.
Thanks for writing a feedback and we will circle it back with the team. Please reach out anytime you need help. :) -Jelson
Nov. 30, 2022
Cris, Karen and Jelson helped me fixing a problem with a flow idea i had. Thank you for the fast responses and your kindness.
You are welcome, and thanks also for writing a review. :) - Cris, Karen and Jelson
Nov. 30, 2022
It's really good service! I had a problem and went to ask them very late. Got back to me quickly and have been helping me with my problem. I think they are 24 hour customer service.
Helping out our clients is what we do best. ;) Thanks for this review and feel free to reach out anytime you need help. -Benz
Nov. 29, 2022
Great customer support, especially from Ines and Jon. I'm able to get any questions answered in seconds which really speeds up the process. Very well documented as well.
Wow! This is such an amzing feedback. Thank you so much and it was our pleasure talking to you. -Ines and Jon