Referral Candy & Affiliate

Great app and great support by Ines, fast, flexible and on point. Looking forward to see how the marketing option further develops our shop.

JC ROCKS! - Quite a few times I have felt overwhelmed setting up silly apps that just have way to many customizations I have just given up and immediately go to chat and ask for help when installing a new app. I Was blown away by JC's kind attitude to walk me through literally step by step the exact set up I asked for. Made the whole process super simple and only took me like 15 mins. Now I fill absolutely confident mailing all those past customers and knowing they will be able to sign up right. Thanks for the awesome customer service!

Very clear instructions and helpfull. Many thanks JC for your kind concern and help on my problems !!

Wonderful customer service! JC helped me solved my problem. It was a great experience. Thanks for that.

It took some time and research to get oriented with the platform, but once you are there it is pretty straight forward. I was nervous at first, since this is our first referral program and we already have thousands of customers. Got great help from JC at Referral Candy, who assisted with setup to make sure I was comfortable before launching our first campaign. Very excited about RC :)

Their customer service is wonderful! Katherine and Jelson helped us with a problem we couldn't solve by ourselves. They made the process super simple and quick! Definitely a great experience.

Set up for things like this never go as smoothly as you'd hope. Everyone's business has nuisances. Referral Candy's support has been super helpful and patient with us. Thanks to Katherine and Jessa.

JC was so attentive and solve my problem right away. Thank you so much!! Joyce from www.nakedlab.com

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The support team is really hands on. Jessa has really helped us launch our programme successfully. Whenever I have needed one on one attention and assistance, I have received it. I am quite positive about the results we will see from partnering with Referral Candy.

Amazing customer service. Big shout out to Katherine and Jon who have helped me so much as we got our program installed and launched. Thanks to them and their colleagues who stepped in at times too.

The App is very interesting, and it works well, it tracks the events well. Against this, I would say that I would like the emails that it offers you to be translated directly so as not to have to spend so much time on it. The customer service is great, fast and responsive. They are very attentive and really look for a solution that suits your problem. Special mention for JON, he was very kind, attentive and very very good at his job. If I were his boss, I'd say he's a guy to watch out for.

Great customer support experience. JC really helps solve the issue, hope we will have a good coporation later.

Great customer support experience. Ines was wonderful at helping me resolve my issue quickly. Thank you Ines!

This is the first time I write a review - Incredible bad customer support, UI not clear. Fo three days I was chatting with customer support without any clear guidance how to send me mails out. The only thing they could say was "Let me ask our engineers" I gave up. And for canceling my subscription I needed to contact support. I am since 2019 using Shopify apps never encountered such a bad experience. My colleague with even more experience has the same opinion. UPDATE: I will wait until you contact me or resolve the problem

Fast and attentive response from Cris! She help me together to work out a request from one of our customers. Thank you for your assistance!!

Jelson was very helpful and responsive to my questions. We haven't implemented the app completely yet, but based on the great customer service I am looking forward to utilising the app and seeing the results moving forward. :)

Fantastic Customer Service I was assisted by Katherine. She was very helpful and knowledgeable and was able to help me with the issue I was experiencing.

Pretty fast customer support via chat. We've been liking Referral Candy so far. Thanks Jon for his support.

ReferralCandy is a very useful, straightforward platform that helps you incentivize customers to share your products and brand with others. I recently had some questions and was assisted by Jon, who resolved my issues. Thank you again!