Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#851
All reviews
Rating Breakdown
Nov. 2, 2022
JC provided some amazing support. It ended up being user error on my end and he was very gracious and informative in his responses as we were troubleshooting!
It was my pleasure assisting you. Please reach out anytime you need help. - JC
Nov. 2, 2022
Good, swift customer service and ap works well. No complaints from our side, and program works well.
It was a pleasure assisting you with your concerns, and thank you so much for writing a review about our app. :) - Hannah
Oct. 31, 2022
The interface is great to use. Perfect customer service (Jessa) easy setup and works fine. Would be nice to automaticly had some translations (for the future)
Thanks for this feedback, I really appreciate it. Feel free to rach out anytime you need help. :) - Jessa
Oct. 26, 2022
J'utilise cette application depuis plusieurs années, ça fonctionne bien, le programme de parrainage est efficace. Seul souci : c'est cher
Hey there, thank you for being with us for over 3 years! One of our Success Managers will reach out to you so that we can better understand your needs.
Oct. 25, 2022
Hi, I have just finished setting up this referral app with the help of Katherine and Jelson. The support is fantastic and so far I've found the app extremely easy to set up. Looking forward to seeing some results.
Happy to know that you like our services! Looking forward to an awesome performance of your referral program. - Jelson & Katherine
Oct. 24, 2022
Had some trouble getting this app going at the start. Cris went out of his way to help get this set up. He was very responsive and consistently helpful for the full week when we were setting this app. The app is great as well - lot of room for customisation
Thank you so much for the review. Please do not hesitate to reach out to us anytime you need help. - Cris
Oct. 19, 2022
Just downloaded the app and it's super easy to get setup. I spoke with JP over the chatbot who's friendly assistance helped me sort my issue. Thank you!
Happy to know that you like our services! Looking forward to an awesome performance of your referral program.
Oct. 19, 2022
We were looking for a referral app & out of all of the ones we searched for, this has been the easiest to set up. They also have a reliable customer support team & the referrals work!
Thank you for your kind words! We appreciate the review.
Oct. 18, 2022
Great customer service, especially JON! Looking forward to seeing what this app can do. Hopeful it provides some results.
Thank you so much for this review! Please do not hesitate to reach out to us anytime you need help.
Oct. 17, 2022
The team at Referral Candy was very friendly and helpul. Lorraine assisted me with the questions in regards to the integration between RC, SHOPIFY & KLAVIYO
Thank you for recommending us! It was a pleasure assisting you. - Lorraine
Oct. 13, 2022
Support is amazing, thank you Jessa for being understanding and clear with the information. Cant wait to try the program
Happy to know that you like our services! Looking forward to an awesome performance of your referral program. -Jessa
Oct. 13, 2022
Great app and amazing support from their team! Pretty easy to install and set up despite how complex the functionality is.
Thank you for your kind words! We appreciate the review.
Oct. 13, 2022
Great app and even better support. I received very helpful support from Katherine who would not stop providing support until my query was sorted. Thank you so much
Thank you so much for this wonderful review! Please do not hesitate to reach out to us anytime you need help. - Katherine
Oct. 13, 2022
Jelson was kind and very helpful with all the information I asked. A great customer service and a really good product.
You are most welcome, and it was great talking to you. :) - Jelson
Oct. 12, 2022
App is working nicely and looks good. A lot of things work out of the box and are easy to configure/update. Their customer support is also very helpful and responds quickly.
Happy to know that you liked our services. Looking forward to an awesome performance of your referral program.
Oct. 12, 2022
@Jon Dolor helps us a lot with our inquiries. Deserve 5 stars. I appreciate the fast response of Jon
Thank you for your kind words! I appreciate the review. - Jon
Oct. 10, 2022
Amazing experience so far, JC was super helpful! Will update again after the first few months of use
You are most welcome, and it was great talking to you. :) - JC
Oct. 6, 2022
I am new to the platform, still learning and evaluating the ROI but . Great support. Reached out to Katherine and she helped me fix exactly what I needed SUPER quick!!
Thanks for the review! I appreciate it! Let me know when something comes up; I'm always here to help! - Katherine
Oct. 6, 2022
Setup was very simple and the support was friendly & fast. We had a question and Jon responded to our email quickly with a solution!
Happy to know that you liked our services. Looking forward to an awesome performance of your referral program. - Jon
Oct. 6, 2022
We use this ReferalCandy to manage our referal system, and we're quite pleased with the way it's set up. Especially considering it provides integrations with other services that we use, as well as an API that we do interact with. Not only that, but they also provide a good customer support, where they respond quickly, and they inform us about any new breaking changes that happen on their end or Shopify's end, like recently where we got a helpful heads up from Cris about a recent change in the platform, where he made sure we stay cerrectly setup.
Thank you so much for the review. Your kind words inspire us to do great everyday! I appreciate you! - Cris