All reviews

Rating Breakdown

  • 5
    89% (1,941 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 2, 2022

JC provided some amazing support. It ended up being user error on my end and he was very gracious and informative in his responses as we were troubleshooting!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

It was my pleasure assisting you. Please reach out anytime you need help. - JC

5 / 5 Share

Nov. 2, 2022

Good, swift customer service and ap works well. No complaints from our side, and program works well.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

It was a pleasure assisting you with your concerns, and thank you so much for writing a review about our app. :) - Hannah

5 / 5 Share

Oct. 31, 2022

The interface is great to use. Perfect customer service (Jessa) easy setup and works fine. Would be nice to automaticly had some translations (for the future)

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for this feedback, I really appreciate it. Feel free to rach out anytime you need help. :) - Jessa

4 / 5 Share

Oct. 26, 2022

J'utilise cette application depuis plusieurs années, ça fonctionne bien, le programme de parrainage est efficace. Seul souci : c'est cher

Using app

Over 4 years

Total reviews

3

Average rating

4.7

Developer Reply

Hey there, thank you for being with us for over 3 years! One of our Success Managers will reach out to you so that we can better understand your needs.

5 / 5 Share

Oct. 25, 2022

Hi, I have just finished setting up this referral app with the help of Katherine and Jelson. The support is fantastic and so far I've found the app extremely easy to set up. Looking forward to seeing some results.

Using app

8 months

Total reviews

7

Average rating

4.4

Developer Reply

Happy to know that you like our services! Looking forward to an awesome performance of your referral program. - Jelson & Katherine

5 / 5 Share

Oct. 24, 2022

Had some trouble getting this app going at the start. Cris went out of his way to help get this set up. He was very responsive and consistently helpful for the full week when we were setting this app. The app is great as well - lot of room for customisation

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for the review. Please do not hesitate to reach out to us anytime you need help. - Cris

5 / 5 Share

Oct. 19, 2022

Just downloaded the app and it's super easy to get setup. I spoke with JP over the chatbot who's friendly assistance helped me sort my issue. Thank you!

Store

Wonky

Using app

About 2 hours

Total reviews

16

Average rating

4.9

Developer Reply

Happy to know that you like our services! Looking forward to an awesome performance of your referral program.

5 / 5 Share

Oct. 19, 2022

We were looking for a referral app & out of all of the ones we searched for, this has been the easiest to set up. They also have a reliable customer support team & the referrals work!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We appreciate the review.

5 / 5 Share

Oct. 18, 2022

Great customer service, especially JON! Looking forward to seeing what this app can do. Hopeful it provides some results.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this review! Please do not hesitate to reach out to us anytime you need help.

5 / 5 Share

Oct. 17, 2022

The team at Referral Candy was very friendly and helpul. Lorraine assisted me with the questions in regards to the integration between RC, SHOPIFY & KLAVIYO

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for recommending us! It was a pleasure assisting you. - Lorraine

5 / 5 Share

Oct. 13, 2022

Support is amazing, thank you Jessa for being understanding and clear with the information. Cant wait to try the program

Store

ellaz

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Happy to know that you like our services! Looking forward to an awesome performance of your referral program. -Jessa

5 / 5 Share

Oct. 13, 2022

Great app and amazing support from their team! Pretty easy to install and set up despite how complex the functionality is.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We appreciate the review.

5 / 5 Share

Oct. 13, 2022

Great app and even better support. I received very helpful support from Katherine who would not stop providing support until my query was sorted. Thank you so much

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! Please do not hesitate to reach out to us anytime you need help. - Katherine

5 / 5 Share

Oct. 13, 2022

Jelson was kind and very helpful with all the information I asked. A great customer service and a really good product.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

You are most welcome, and it was great talking to you. :) - Jelson

5 / 5 Share

Oct. 12, 2022

App is working nicely and looks good. A lot of things work out of the box and are easy to configure/update. Their customer support is also very helpful and responds quickly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Happy to know that you liked our services. Looking forward to an awesome performance of your referral program.

5 / 5 Share

Oct. 12, 2022

@Jon Dolor helps us a lot with our inquiries. Deserve 5 stars. I appreciate the fast response of Jon

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! I appreciate the review. - Jon

5 / 5 Share

Oct. 10, 2022

Amazing experience so far, JC was super helpful! Will update again after the first few months of use

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

You are most welcome, and it was great talking to you. :) - JC

5 / 5 Share

Oct. 6, 2022

I am new to the platform, still learning and evaluating the ROI but . Great support. Reached out to Katherine and she helped me fix exactly what I needed SUPER quick!!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! I appreciate it! Let me know when something comes up; I'm always here to help! - Katherine

5 / 5 Share

Oct. 6, 2022

Setup was very simple and the support was friendly & fast. We had a question and Jon responded to our email quickly with a solution!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Happy to know that you liked our services. Looking forward to an awesome performance of your referral program. - Jon

5 / 5 Share

Oct. 6, 2022

We use this ReferalCandy to manage our referal system, and we're quite pleased with the way it's set up. Especially considering it provides integrations with other services that we use, as well as an API that we do interact with. Not only that, but they also provide a good customer support, where they respond quickly, and they inform us about any new breaking changes that happen on their end or Shopify's end, like recently where we got a helpful heads up from Cris about a recent change in the platform, where he made sure we stay cerrectly setup.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review. Your kind words inspire us to do great everyday! I appreciate you! - Cris