Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#851
All reviews
Rating Breakdown
Review RSS Feed
Nov. 30, 2022
Cris, Karen and Jelson helped me fixing a problem with a flow idea i had. Thank you for the fast responses and your kindness.
You are welcome, and thanks also for writing a review. :) - Cris, Karen and Jelson
Nov. 30, 2022
It's really good service! I had a problem and went to ask them very late. Got back to me quickly and have been helping me with my problem. I think they are 24 hour customer service.
Helping out our clients is what we do best. ;) Thanks for this review and feel free to reach out anytime you need help. -Benz
Nov. 29, 2022
Great customer support, especially from Ines and Jon. I'm able to get any questions answered in seconds which really speeds up the process. Very well documented as well.
Wow! This is such an amzing feedback. Thank you so much and it was our pleasure talking to you. -Ines and Jon
Nov. 25, 2022
Hannah was great! Very helpful! She answered all of my questions and solved my problem. I had tried to set up a phone call with another person but he flaked on me so Hannah restored my faith :-)
Apologies if we missed your initial call request, but rest assured this has been taken care of. You were lovely to talk to by the way, and thanks for this review. - Hannah
Nov. 25, 2022
Jon was great! very helpful and got back to me quickly to solve the problem and answer any questions I had
You are very welcome, and thanks also for your feedback. :) - Jon
Nov. 24, 2022
The support of Jon is super. The app does what it says, and has the best options compared to others if you look for a referral program. For our business it turns out not to be marketing tool we need. But I am glad we tried.
We are also grateful that you tried our services and looking forward to seeing great results on your referral program. - Jon
Nov. 23, 2022
I am writing this review for the recent experience I had with Jessa. I needed additional info for one of our customers, and she was very quick with her help. Provided me with the best course of action for the situation moving forward. It's rare to find a company with a very responsive and helpful support live chat.
Thanks for the review! Happy to have been able to help :) - Jessa
Nov. 22, 2022
The site is a little difficult to understand but Jon from the CS team was super helpful in answering all my questions.
Hey! I'm happy to have shed some light. It was a pleasure assisting you! I appreciate the review. - Jon
Nov. 22, 2022
Excellent customer support from the Referral Candy team who were able to assist with our query and come to the ideal solution right away.
Thank you for the review! We appreciate the positive feedback!
Nov. 21, 2022
Excellent customer support. The app was simple to configure and works well with no issues. My only suggestion would be have the app create its own folder for the coupon codes
Thank you for review and the suggestion! We appreciate it!
Nov. 16, 2022
Excellet support. I was having a hard time figuring our how it all works and support was there to guide me.
We appreciate your review! Just hit us up whenever you need assistance - We are here to ensure you have an amazing experience with the app!
Nov. 16, 2022
Great app. I had a few technical issues initially but they were resolved. Ines took the time to listen and help me solve the issue as quickly as possible.
Thank your for the review! I definitely appreciate your kind words! - Ines
Nov. 16, 2022
Hey! We have been using Referral Candy for almost a couple of years and it is great how easy it is to have a Referral Program thanks to them. The support is excellent and especially JC has been really helpful with all our needs and questions :)
I appreciate the review! Thanks for being with us for the past years! - JC
Nov. 14, 2022
An easy to use application, although I had some problems with it, but it solved that too, thanks JC!
Happy to have helped you out on this! Just hit us up when you need assistance! - JC
Nov. 10, 2022
Hi, I have just finished setting up this referral app with the help of Jon. The support is excellent and so far I've found the app extremely easy to set up. Looking forward to seeing some results.
Thank you for the review! It was a pleasure assisting you in setting up. - Jon
Nov. 10, 2022
Thanks JC, super helpful and supportive. The tool works well and has many tutorials on their website. cheers
I appreciate the review! Glad you like our articles too! - JC
Nov. 7, 2022
Great way to generate discount codes and huge thank you to Cris who helped me quickly and efficiently with any issues we were experiencing. Amazing customer service
It was my pleasure assisting you. Please reach out anytime you need help. - Cris
Nov. 3, 2022
Referral Candy's support staff were excellent and were able to resolve my query quickly. A worthwhiel experience
Thanks for this feedback, I really appreciate it. Feel free to reach out anytime you need help!
Nov. 2, 2022
Great app and customer Service Katherine was very helpful when I had questions I am excited to implement this app
We're excited with you!!! Thank you for the review. Reach out whenever you need assistance - Katherine
Nov. 2, 2022
Katherine was very helpful with a small issue we were having. Turned out to be a "user error", however she stuck with me and resolved the problem.
Thank you for the review! Assisting you was a pleasure :) - Karen