All reviews

Rating Breakdown

  • 5
    90% (1,305 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,442)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 12, 2023

Cris from Referral Candy has been of amazing assistance getting our domains live with ease! Highly recommend this app and Cris!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

You were such a delight to talk to as well. Thanks again for writing this review. :) - Cris

2 / 5 Share

July 18, 2023

Easy to set up, support was great - Kathrine was really effective at getting us help with the last steps of our testing and deployment. No referrals - didn't work for us, and totally overran our discounts tab.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for writing all these amazing and honest feedback. We super appreciate it! :) - Katherine

5 / 5 Share

May 26, 2023

Jessa is so helpful when it comes to set up and getting the best results from our affiliate and refer a friend schemes. Can recommend!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad you can now start using our services and get your customers to start referring their friends! Thank you again for this review. - Jessa

5 / 5 Share

May 18, 2023

Amazing support, Chris is great and makes sure that I have everything I need. Support also customized different things, which made everything super smooth. Highly recommend!

Store

bered

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

You've been amazing to work with as well! Thank you so much for writing this feedback. I really appreciate it. :) - Cris

5 / 5 Share

May 12, 2023

Great app and the support is amazing. I had one bug and the fixed in less than 24hs. Thank you very much Ines and team for everything!

Store

SANVT

Using app

5 months

Total reviews

6

Average rating

4.8

Developer Reply

We are here to help you anytime. I'm so happy that you've taken the time to write a review about our services. :) - Ines

5 / 5 Share

May 11, 2023

Easy to setup and user friendly platform! Furthermore, JC from customer service was really helpful and responsive, sharing best practices and tips!

Store

Revibe

Using app

About 2 months

Total reviews

8

Average rating

4.9

Developer Reply

It was my pleasure assisting you with your concerns. Thank you!! :) - JC

4 / 5 Share

May 10, 2023

Has lots of great tools. Recent update allowing it to work with Subscriptions was really key for us, so I'm glad they've added it. Email templates are slick and look nice. And Innah in customer service was very patient and thorough in helping us work through the integration.

Store

XTow

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

I'm glad that our new features suit your business needs. Thank you for this awesome review. :) - Innah

5 / 5 Share

May 10, 2023

Both speedy and spectacular customer service. Jon has been a true delight in addressing our requests!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

You were a delight to work with as well, and thank you so much for writing a review. :) - Jon

5 / 5 Share

May 10, 2023

We really like referral candy, they even helped us migrate from one platform to shopify this year and helped us with issues we encountered. big thanks to JC Fajardo for assisting us with our concerns.

Store

Hip Pop

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

You are most welcome, and thank you as well for writing a review about our services. - JC

5 / 5 Share

May 9, 2023

So far, I've had a great experience with Referral Candy. It was easy to set up and the platform has helped my customers to spread the word about our brand. These referrals have led to thousands of dollars in additional revenue at a minimal acquisition cost. Customer service has been helpful when needed. Jon was very quick to respond to a question I had and he actually followed up to ensure that everything was still find a few days after the fact! For the right business, Referral Candy can be a game changer.

Using app

9 months

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for this amazing feedback! We are so happy to know that our services have been a great addition to your business. We look forward to seeing a better performance from your campaign in the future. :) - Jon

5 / 5 Share

May 9, 2023

Hjælpsom service, der fik løst vores problemer til sidst. Tak for hjælpen Lorraine :) Jeg er meget spændt på at se hvad referralcandy kan gøre for min shop.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you sooo much for writing a review. Please reach out anytime you need help. - Lorraine

5 / 5 Share

May 8, 2023

Cris' customer service was excellent when I reached out for assistance. They knew exactly what my concerns were and provided swift and actionable advice. Thank you Cris!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

It was my pleasure helping you out! :) - Cris

5 / 5 Share

May 8, 2023

Innah was super helpful when I reached out for set up questions. We're excited to start using ReferralCandy and are pleased with what we've seen so far!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We are so excited as well to see how your referral campaign will perform. Thank you for this review also. :) - Innah

5 / 5 Share

May 8, 2023

Katherine skillfully worked with ReferralCandy’s engineering team to get two bugs that we reported fixed in an efficient manner. Thanks, Katherine! Our team is looking forward to launching our referral program using ReferralCandy very soon.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your patience on the concerns you raised. Thank you so much as well for writing this review. Please do let us know anytime you need assistance. :) - Katherine

5 / 5 Share

May 2, 2023

Katherine has been super helpful and responsive! Very grateful to have had her help which made the overall experience much better.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We're always here to help our merchants. I'm so glad that I was able to help you out today. - Karen

5 / 5 Share

May 2, 2023

The customer service is fantastic, very quick and efficient. I know that we can count on their help in the slightest problem. Thank you JC, your help has been highly appreciated

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

I also apprecitae your kind words and it was my pleasure assisting you with your concerns. - JC

5 / 5 Share

April 28, 2023

Quick response from JC. Looking forward to completing the set up process. My question was answered in a timely manner. Much appreciated. Thanks JC!

Store

RESPIT

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We're also looking forward to seeing how you run your referral campaign to success! Thanks so much for this review as well. - JC

4 / 5 Share

April 21, 2023

Good application! Handy to be able to give cashback and not just a coupon. If there are any questions, customer service is quick and clear. We had questions about making the widget visible on one of our pages, and JC helped us a lot

Using app

4 months

Total reviews

6

Average rating

4.8

Developer Reply

We always strive to provide the best service to our customers and we're so glad that you appreciate it. Let us know anytime you need help. :) - JC

4 / 5 Share

April 19, 2023

The app has some quirks and user interface issues that caused me to reach out to support, but Katherine was able to help me diagnose and resolve the problems.

Using app

20 days

Total reviews

4

Average rating

4.8

Developer Reply

It was a pleasure assisting you with your concerns, and thank you for this review. :) - Katherine

5 / 5 Share

April 14, 2023

The app has very good customer service. And You can use it easily.Just gogogogogogogogogogogogogogo

Using app

About 1 year

Total reviews

2

Average rating

4.0

Developer Reply

It was so nice to meet and assist you today. Thanks also for writing a review. :) - JC