Referral Candy & Affiliate

Jan. 19, 2023

Overall good experience with the app so far, it's early days but the customer support has been very good. I received quick and efficient service from Benz.

Jan. 18, 2023

Just going through the onboarding process and Lorraine has been very helpful. Only giving it 4 stars because we haven't tested the app out fully yet. Will update if it proves to be what we're looking for.

Jan. 12, 2023

5* so far. The customer support team are very quick to respond and are very helpful. I am going through the activation session now, fingers crossed everything goes smoothy.

Jan. 10, 2023

Katherine with support is awesome! She was super helpful, as the app itself is not very intuitive to set up. But we'll see how it goes once it's activated!

Jan. 10, 2023

JC was very patient with all my questions. He helped me on all settings, progress. One of the best experience.

Jan. 9, 2023

I installed the app yesterday and today JC reached via chat to ask if I had any question we jumped on a zoom call right away and he helped me answer all my questions regarding Referral Candy and integration with Klavyio and Shopify! this app seems terrific and great customer service experience!

Jan. 6, 2023

We're just getting started with this app, but already seeing a meaningful impact and daily uptick in referrals. The support team— Jon & Cris— were incredibly helpful in getting our program up and running. I can't wait to see what comes of it for our brand!

Jan. 5, 2023

Pretty straightforward to use. I am still a little confused with the Klaviyo integration. Still a little too new to see any real results yet. Customer service is top notch, and always very quick to reply. Katherine has been extra helpful.

Jan. 5, 2023

Just had a demo with JC and he helped me tremendously, he showed me all ins and outs of Referralcandy. keep up the good work!

Dec. 21, 2022

Thanks for the help, Jon! Appreciate the quick and efficient customer service and follow-through. Referral Candy has so far been very easy to use and implement.

Dec. 16, 2022

Alex and Jon have been great to work with in getting our referral program created and configured. Installation is pretty easy and straight forward, but Jon was very attentive in making sure all my questions were answered and I didn't have any lingering issues. Thanks Jon!

Dec. 15, 2022

We have just started using the app and so far the support has been really great, especially from Cris Lopez, who has taken time to guide us on setting up our first campaign. Cris is always very fast to respond when we have questions or need support. Overall a great app and great service.

Dec. 15, 2022

App works great and easy to use. Lorraine from Referral Candy has been most helpful and prompt with her responses. Great!

Dec. 14, 2022

Great service and willingness to help set up program! As soon as we signed up, Benz reached out to us to help in any way to get a seamless start.

Dec. 13, 2022

The app is easy to install, customize and share with customers. Most importantly the support received is impeccable. From the start Katherine answered all my questions, looked into case studies for me and always followed up promptly. Most companies you have to wait days to hear back from someone, but she always responded within the same day sometimes within the hour. She helped me work through some issues we were having (our fault not the apps) and followed up to ensure everything was taken care of. Thanks Katherine!

Dec. 12, 2022

Katherine was super helpful with answering my questions and helping me out with some technical issues. She was very prompt in her responses! Thanks Katherine.

Dec. 6, 2022

I've used this app for 3 businesses now, all on the ReCharge platform. It's best in class for that use case. My most recent experience had a challenge with integrations but JC and Jon were top-notch/10-out-of-10 in helping resolve the issue and get us cranking!

Dec. 5, 2022

Great app, super useful, easy to use. JC was incredibly helpful in answering my questions, and he was also very quick at doing so.

Dec. 1, 2022

Jelson was very helpful with his friendly and swift responses! Would be handy if the referral program could be temporarily deactivated within the app however given how efficient the customer service was it's not too big a drama.

Nov. 30, 2022

Still trying to get set up for this app, but the online support team on chat and email have been great. Jon, Cris, Jelson, Hannah and Katherine are just some people who have been there to support and very helpful. Hoping to get this live for our company soon.