Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
1,470
chart
#646
All reviews
Review RSS Feed
May 10, 2023
Has lots of great tools. Recent update allowing it to work with Subscriptions was really key for us, so I'm glad they've added it. Email templates are slick and look nice. And Innah in customer service was very patient and thorough in helping us work through the integration.
I'm glad that our new features suit your business needs. Thank you for this awesome review. :) - Innah
May 10, 2023
Both speedy and spectacular customer service. Jon has been a true delight in addressing our requests!
You were a delight to work with as well, and thank you so much for writing a review. :) - Jon
May 10, 2023
We really like referral candy, they even helped us migrate from one platform to shopify this year and helped us with issues we encountered. big thanks to JC Fajardo for assisting us with our concerns.
You are most welcome, and thank you as well for writing a review about our services. - JC
May 9, 2023
So far, I've had a great experience with Referral Candy. It was easy to set up and the platform has helped my customers to spread the word about our brand. These referrals have led to thousands of dollars in additional revenue at a minimal acquisition cost. Customer service has been helpful when needed. Jon was very quick to respond to a question I had and he actually followed up to ensure that everything was still find a few days after the fact! For the right business, Referral Candy can be a game changer.
Thank you so much for this amazing feedback! We are so happy to know that our services have been a great addition to your business. We look forward to seeing a better performance from your campaign in the future. :) - Jon
May 9, 2023
Hjælpsom service, der fik løst vores problemer til sidst. Tak for hjælpen Lorraine :) Jeg er meget spændt på at se hvad referralcandy kan gøre for min shop.
Thank you sooo much for writing a review. Please reach out anytime you need help. - Lorraine
May 8, 2023
Cris' customer service was excellent when I reached out for assistance. They knew exactly what my concerns were and provided swift and actionable advice. Thank you Cris!
It was my pleasure helping you out! :) - Cris
May 8, 2023
Innah was super helpful when I reached out for set up questions. We're excited to start using ReferralCandy and are pleased with what we've seen so far!
We are so excited as well to see how your referral campaign will perform. Thank you for this review also. :) - Innah
May 8, 2023
Katherine skillfully worked with ReferralCandy’s engineering team to get two bugs that we reported fixed in an efficient manner. Thanks, Katherine! Our team is looking forward to launching our referral program using ReferralCandy very soon.
We appreciate your patience on the concerns you raised. Thank you so much as well for writing this review. Please do let us know anytime you need assistance. :) - Katherine
May 2, 2023
Amazing Customer Support from Cris. She was able to answer all of our questions and give the solutions that fits our needs. 24 hour online chat is really helpful.
You were also a delight to work with. Look forward to seeing great results in your campaign. - Cris
May 2, 2023
Katherine has been super helpful and responsive! Very grateful to have had her help which made the overall experience much better.
We're always here to help our merchants. I'm so glad that I was able to help you out today. - Karen
May 2, 2023
The customer service is fantastic, very quick and efficient. I know that we can count on their help in the slightest problem. Thank you JC, your help has been highly appreciated
I also apprecitae your kind words and it was my pleasure assisting you with your concerns. - JC
April 28, 2023
Quick response from JC. Looking forward to completing the set up process. My question was answered in a timely manner. Much appreciated. Thanks JC!
We're also looking forward to seeing how you run your referral campaign to success! Thanks so much for this review as well. - JC
April 21, 2023
Good application! Handy to be able to give cashback and not just a coupon. If there are any questions, customer service is quick and clear. We had questions about making the widget visible on one of our pages, and JC helped us a lot
We always strive to provide the best service to our customers and we're so glad that you appreciate it. Let us know anytime you need help. :) - JC
April 19, 2023
The app has some quirks and user interface issues that caused me to reach out to support, but Katherine was able to help me diagnose and resolve the problems.
It was a pleasure assisting you with your concerns, and thank you for this review. :) - Katherine
April 14, 2023
The app has very good customer service. And You can use it easily.Just gogogogogogogogogogogogogogo
It was so nice to meet and assist you today. Thanks also for writing a review. :) - JC
April 13, 2023
Jon is always helpful and prompt with his replies.
I appreciate the review! Just hit me up whenever you have questions. I got you! - Jon
April 13, 2023
JC was very helpful today, clearly explaining all the features of the app. The app itself haven't tested properly yet
Thanks for the review! Just let me know if you need assistance! - jC
April 12, 2023
J.C. provided excellent customer service and overall I have no complaints about the referral program.
Thank you so much for writing a review. I really appreciate it. I was glad to have assisted you with your concerns. :) - JC
April 12, 2023
Genial la asistencia por el chat, resolvieron mi duda y ayudaron a configurar todo correctamente. Por cierto, me atendió JON ;)
Thank you for your review! It was a pleasure assisting you! - Jon
April 7, 2023
JC was very friendly and helped me understand the app, and explained all the settings. Now I need to get everything working. He left me an email to contact him for follow ups. I am happy.
Thank you so much for this awesome review! Please get back to us anytime you need help. :) - JC