All reviews

Rating Breakdown

  • 5
    90% (1,308 ratings)
  • 4
    8% (117 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 100% (1,447)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 10, 2018

The app is very easy to use and does help to increase checkouts on your site. It is a nice way to increase sales as opposed to standard discounts and coupons. The support is also very responsive and accessible. Tippy has been a huge help!

Store

Kuna

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2018

They have amazing support. They help us with some technical details in less than one day. We need some translation improvements and Derek has helped as so much, thanks!!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

Jeg har netop fået hjælp af Tippy fra ReferralCandy til at forstå hele deres system og komme igang med vores Referral system. Tippy gjorde setuppet nemt at forstå og komme igang med og det fantastiske ved ReferralCandy, er at det er muligt at ændre content 100% så servicen kan tilpasse vores danske kunder. Jeg vil anbefale servicen til andre, som leder efter en service til at komme igang med referrals.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2018

very good apps and good support with Tippy with all the details and steps. Thank you Tippy and Referral Candy

Store

ADD W1

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2018

I have used this and it is Amazing! the support team is great especially pink chicken who was ever so helpful as to talk me through the process and figure out what i needed to do. I highly recommend you reading this to get referral candy.

Using app

About 1 hour

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 1, 2018

The team from ReferralCandy has amazing customer support. They solve us problems very quickly, specially Derek. We will use ReferralCandy in all our stores in the company. Thanks again to the support team!!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2018

Tippy was very helpful and thorough in explaining the features and answering questions regarding campaign set up.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2018

Tippy quickly answered some questions I had about the app's features and workaround solutions were presented. Quick and friendly support.

Store

Banish

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 20, 2018

I haven't yet used the app. The set up instructions are basically non-existent although the customer service people did their best to help set up. Not sure if it will work for my business past the free trial period.

Using app

About 1 hour

Total reviews

3

Average rating

2.0

Developer Reply

NB: This review is from 2018, about a previous version of ReferralCandy. Hi Christina, it seems like you've been trying ReferralCandy on and off for some time. I've been digging around our records and it doesn't seem like you have had a chance to speak with our Customer Success Team. If you can give us another try. let's hop on a call to discuss the best possible set-up. Looking forward to hearing from you. - Bryan B.

5 / 5 Share

Oct. 15, 2018

Tippy has now assisted me multiple times (both with billing questions and advice on upping exposure to our referral program). Very responsive and patient -- I appreciate the attentiveness and personal touch.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2018

I just started using this app and so far it has been a delight. I've been working with Tippy to get my bearings. I feel so comfortable now and could not have done it without their help.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2020

We have been using the app for two years now and it is effortless to use with low maintenance and quick customer service! Would highly recommend!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2018

Its an interesting space, Referrals. We've been learning a lot about how to increase our campaign performance with the assistance of Tomas. Thanks a lot for your help! Its a great app, and once harnessed it can be quite powerful - an important element for our marketing arsenal.

Store

Petzyo

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2018

Karen is awesome. She was fast and informative. She needs a large bonus this year and an extra week of vacation.

Using app

12 months

Total reviews

16

Average rating

4.9

5 / 5 Share

April 10, 2019

I have been working with the RC team now for about the past 7 months and their support team has been nothing but stellar. I have worked with Tippy numerous times and he has answered all the questions I have ever asked in a timely and informative fashion. He even takes the time to take an unscheduled call! Good stuff!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2018

Tippy was super helpful in helping me test out the ReferralCandy process through my Shopify account.

Store

Primal7

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2018

Very helpful support! We were able to walk through the issues and resolutions easily. Thanks!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2018

-Great support from Tippy! Fast, accurate and nice, which helped me set up the service in no time. Look forward to using it -Update: great support from Karen as well! Fast and useful replies to check on our program setup

Store

Xfyro

Using app

28 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

Great product, and great API. Both Tippy and Mardie was quick, jolly and most of all helpful! Thank you so much!

Store

Pavlok

Using app

Over 6 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 31, 2018

Nice app, nice people behind the service. Tippy is helping me setup my program

Store

Trvltq

Using app

2 days

Total reviews

1

Average rating

4.0