Referral Candy & Affiliate

Great app, great support. Derek has been extremely helpful! Very responsive to all of our concerns and questions.

Good: Simplicity. Just a couple of minutes and it's up and running. You never have to worry about payments or any of the tracking, all automatic. Bad: it's difficult to customise to a way that feels like people are naturally interacting with your site. There is always this awkward layer of referral candy which can be off-putting for customers. We used it for 10 months on 2 sites, to mediocre results. Our best brand ambassadors didn't like it, so we're stopping using it.

I had few questions regarding the referral payout and Tippy successfully solved all my queries and have given me the solution and answers to my questions. Great Customer Service so far!

just started, everything seems to be smooth so far. great chat support! Shoutout to Tippy for helping me out today.

A client of ours wanted some details changed on her personal profile page. Tomas was extremely helpful and very quick to respond with an outcome which was very useful. Thanks so much Tomas BARB OFFICE MANAGER

I'm new at this but the app does exactly what i need it for our first referral campaign. Tippy, from their support team help throughout the process and gave quick answers to my questions.

The support staff (Derek and the engineers) was very helpful with the ReCharge integration setup. Quick responses and they solved my problems in a timely manner.

Very good product, and particularly impressive customer support, got all my integration questions handled really quickly by Derek. Super pleased so far!

Clean and simple interface, and quick to setup. Seeing incremental revenue within month of implementing. Customer support (Derek) had some useful tips too.

I just spoke with Karen in Customer Service and she is very helpful! The app is easy to use and definitely beneficial.

Very good attention in support. Although it remains to be seen that the app is good for my store, at the moment, I have not obtained results.

I really enjoy the potential that comes with this app. Email referrals can really help and is one of the more affordable ones of all the apps. Customer service is responsive and great, but there is some work to be done on your end. Naturally, setting up the brand, proper marketing for awareness is important. I wish it can be integrated easier into shopify if you are using the points method without having to enter referralcandy page specifically, but it gets the job done.

So far so good! Tom was very helpful getting me set up in the way I needed. Thanks! Look forward to starting to generate sales.

Grateful for the support during setup. Thanks, Tippy! Referral programs can get complex, but they're powerful.

Customer service is amazing! Time after time, Tippy has helpful answers and suggestions and functions like a true partner. So pleased!

I'm very satisfied with the customer support! They replied very quickly and you can continue to set up the system in a short time! Nice service and friendly platform :)

Though some of the features could be a little more fleshed out (HTML editor on the emails is very basic), this is a solid referral program with excellent support. My account manager Derek is knowledgable and always on chat to quickly answer questions and is also available by phone whenever I need it. Definitely recommend this plugin for a no-nonsense referral service.

I used this app back in the day but just restarted it. Had a problem restarting it but contacted their support desk and got an email immediately back. Jon responded to me quickly and reassured me that all was good. What great customer service! I hope this app brings in more sales. Will write another review once I see some action.

great customer service, from Timmy, Derek and the RC team. Derek was a ninja at helping me navigate the app when the changes i'd wanted to make completely alluded me. thanks for your support :)

We had a good experience with Referral Candy for a while; the platform is simple and easy to use. We are transitioning to a more robust rewards and referral app that is a better fit for the size of our customer base and our subscription order model. But the Referral Candy team is great and our rep Jon has been very helpful!