Referral Candy & Affiliate
All reviews
Great support and Tippy was great helping us walk through the dashboard to get everything all set up for us. Much appreciated! Update: Mardie & Benz were incredibly helpful in implementing a custom solution for us. Thank you very much!
Tippy over at ReferralCandy was fantastic at helping us get stood up and answering some technical questions.
Derek from Referral Candy went above and beyond to help me resolve a few problems I was having when customizing my referral program. He was so patient and really explained all of my questions in simple detail so that I could understand what was going on. I can't recommend them enough!
Tippy is awesome, the app is awesome. Well worth the money! It has helped us gain even more loyalty from our customers.
The app is very easy to use and does help to increase checkouts on your site. It is a nice way to increase sales as opposed to standard discounts and coupons. The support is also very responsive and accessible. Tippy has been a huge help!
They have amazing support. They help us with some technical details in less than one day. We need some translation improvements and Derek has helped as so much, thanks!!
Jeg har netop fået hjælp af Tippy fra ReferralCandy til at forstå hele deres system og komme igang med vores Referral system. Tippy gjorde setuppet nemt at forstå og komme igang med og det fantastiske ved ReferralCandy, er at det er muligt at ændre content 100% så servicen kan tilpasse vores danske kunder. Jeg vil anbefale servicen til andre, som leder efter en service til at komme igang med referrals.
very good apps and good support with Tippy with all the details and steps. Thank you Tippy and Referral Candy
The team from ReferralCandy has amazing customer support. They solve us problems very quickly, specially Derek. We will use ReferralCandy in all our stores in the company. Thanks again to the support team!!
Tippy was very helpful and thorough in explaining the features and answering questions regarding campaign set up.
Tippy quickly answered some questions I had about the app's features and workaround solutions were presented. Quick and friendly support.
Was so stressed after i installed the app not knowing what my next steps were.. Tippy from Referral candy got in touch with me and guided me through the entire process.. after the call it was a piece of candy to complete the setup.... 4/17/2019 - Still using the app, great customer support from Tippy , immediately was available for help with questions,,, Thank you guys so much.. Update 10/24/2018.... Great customer service- We were wondering how to add custom image to the Social media settings... Karen from Referral candy connected immediately to guide us through... Upload the image through tiny-pic URL and copy and paste the Image URL
I haven't yet used the app. The set up instructions are basically non-existent although the customer service people did their best to help set up. Not sure if it will work for my business past the free trial period.
NB: This review is from 2018, about a previous version of ReferralCandy. Hi Christina, it seems like you've been trying ReferralCandy on and off for some time. I've been digging around our records and it doesn't seem like you have had a chance to speak with our Customer Success Team. If you can give us another try. let's hop on a call to discuss the best possible set-up. Looking forward to hearing from you. - Bryan B.
Tippy has now assisted me multiple times (both with billing questions and advice on upping exposure to our referral program). Very responsive and patient -- I appreciate the attentiveness and personal touch.
I just started using this app and so far it has been a delight. I've been working with Tippy to get my bearings. I feel so comfortable now and could not have done it without their help.
We have been using the app for two years now and it is effortless to use with low maintenance and quick customer service! Would highly recommend!
Its an interesting space, Referrals. We've been learning a lot about how to increase our campaign performance with the assistance of Tomas. Thanks a lot for your help! Its a great app, and once harnessed it can be quite powerful - an important element for our marketing arsenal.
I have been working with the RC team now for about the past 7 months and their support team has been nothing but stellar. I have worked with Tippy numerous times and he has answered all the questions I have ever asked in a timely and informative fashion. He even takes the time to take an unscheduled call! Good stuff!
Tippy was super helpful in helping me test out the ReferralCandy process through my Shopify account.
Very helpful support! We were able to walk through the issues and resolutions easily. Thanks!
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