Referral Candy & Affiliate

Jan. 15, 2019

A client of ours wanted some details changed on her personal profile page. Tomas was extremely helpful and very quick to respond with an outcome which was very useful. Thanks so much Tomas BARB OFFICE MANAGER

Jan. 14, 2019

I'm new at this but the app does exactly what i need it for our first referral campaign. Tippy, from their support team help throughout the process and gave quick answers to my questions.

Jan. 10, 2019

Wish this app had a few more features, but it has enough to get the job done. The support team is very helpful and responsive. Benz helped me set up the app as well as answer all my questions regarding Referral Candy.

Jan. 10, 2019

Very good product, and particularly impressive customer support, got all my integration questions handled really quickly by Derek. Super pleased so far!

Jan. 9, 2019

Clean and simple interface, and quick to setup. Seeing incremental revenue within month of implementing. Customer support (Derek) had some useful tips too.

Jan. 8, 2019

I just spoke with Karen in Customer Service and she is very helpful! The app is easy to use and definitely beneficial.

Jan. 7, 2019

Very good attention in support. Although it remains to be seen that the app is good for my store, at the moment, I have not obtained results.

Jan. 4, 2019

I tried literally every subscription app on Shopify that is available in the app store and found out that Referral Candy was the best of all. Mainly because they have a clean and easy interface and is fully translatable in Dutch. Apart from this, support (in my case Derek) helped me out fast where needed. Thanks for this Derek!

Jan. 3, 2019

Just getting started. But Tippy from customer services has been hugely helpful, and things are looking great. I am very encouraged.

Jan. 2, 2019

I really enjoy the potential that comes with this app. Email referrals can really help and is one of the more affordable ones of all the apps. Customer service is responsive and great, but there is some work to be done on your end. Naturally, setting up the brand, proper marketing for awareness is important. I wish it can be integrated easier into shopify if you are using the points method without having to enter referralcandy page specifically, but it gets the job done.

Dec. 27, 2018

So far so good! Tom was very helpful getting me set up in the way I needed. Thanks! Look forward to starting to generate sales.

Dec. 22, 2018

Grateful for the support during setup. Thanks, Tippy! Referral programs can get complex, but they're powerful.

Feb. 19, 2019

Customer service is amazing! Time after time, Tippy has helpful answers and suggestions and functions like a true partner. So pleased!

Dec. 19, 2018

I'm very satisfied with the customer support! They replied very quickly and you can continue to set up the system in a short time! Nice service and friendly platform :)

Dec. 14, 2018

Though some of the features could be a little more fleshed out (HTML editor on the emails is very basic), this is a solid referral program with excellent support. My account manager Derek is knowledgable and always on chat to quickly answer questions and is also available by phone whenever I need it. Definitely recommend this plugin for a no-nonsense referral service.

Dec. 12, 2018

I used this app back in the day but just restarted it. Had a problem restarting it but contacted their support desk and got an email immediately back. Jon responded to me quickly and reassured me that all was good. What great customer service! I hope this app brings in more sales. Will write another review once I see some action.

Dec. 11, 2018

great customer service, from Timmy, Derek and the RC team. Derek was a ninja at helping me navigate the app when the changes i'd wanted to make completely alluded me. thanks for your support :)

Dec. 5, 2018

We had a good experience with Referral Candy for a while; the platform is simple and easy to use. We are transitioning to a more robust rewards and referral app that is a better fit for the size of our customer base and our subscription order model. But the Referral Candy team is great and our rep Jon has been very helpful!

Dec. 4, 2018

needed help changing some text before launching our referral campaign. the customer service sent me a few quick screen shots and helped resolve my problem in less than 5 minutes.

Aug. 16, 2019

Extremely responsive support - Tippy jumped on a call with me immediately and help me get set up. Very happy so far, hoping to see some great results from this program! Had an issue with billing and Jon responded immediately to my email and made it very simple for us to fix. Thanks!