Referral Candy & Affiliate

I used this app back in the day but just restarted it. Had a problem restarting it but contacted their support desk and got an email immediately back. Jon responded to me quickly and reassured me that all was good. What great customer service! I hope this app brings in more sales. Will write another review once I see some action.

We had a good experience with Referral Candy for a while; the platform is simple and easy to use. We are transitioning to a more robust rewards and referral app that is a better fit for the size of our customer base and our subscription order model. But the Referral Candy team is great and our rep Jon has been very helpful!

needed help changing some text before launching our referral campaign. the customer service sent me a few quick screen shots and helped resolve my problem in less than 5 minutes.

Extremely responsive support - Tippy jumped on a call with me immediately and help me get set up. Very happy so far, hoping to see some great results from this program! Had an issue with billing and Jon responded immediately to my email and made it very simple for us to fix. Thanks!

Great app and great customer service! I had 2 issues on separate occasions that were both quickly resolved by Tippy. He was awesome to work with and I definitely recommend the app.

Although I haven't used the app yet, so far the installation and set-up were straightforward and easy. Derek from customer service quickly responded to my queries and walked me through the platform once it was installed. When I had a question he couldn't answer, he made sure to find out the information for me immediately after our call. I am hopeful that this app will be a great fit for our store.

We have been using Referral Candy for a very short time and I love that anytime I have a question or doubt as to how to use the back end, Tippy is always there to help with the best attitude and suggestions. He honestly makes it super easy to navigate Referral Candy. Highly recommend this App and if Tippy can help, you're good!

Tippy was very helpful! I had a question about how to change some settings and he did a good job walking me through the process. So far the app has been very good.

Great app and customer service. Very nice as well. I would definitely recommend them to anyone !!

We recently used ReferralCandy and Derek was very helpful and responded to my question quickly! I would like the app better if we could run two campaigns at once through one account.

This review is for the service not the app. We have yet to really use the program, but the service Jon provided was incredibly helpful. Our business model is a bit nuanced and Jon walked me through how we could make it work. Thank you

Just started using the app. But great customers service from Tippy! Thank you for addressing all our questions and concerns.

We use this app for our referral program, and it works great. Would definitely recommend! Easy setup, and Derek has been very helpful with customization.

I recently used Referral Candy for a campaign we ran. It was so easy to use and integrated seamlessly. Being able to customise the messages as well was great. On top of all that, the customer service was excellent, always on hand to help out with anything.

Tippy was very helpful. Thank you Tippy! I am still testing and looking at the app. Hopefully it will serve me well.

I'm using ReferralCandy to help us with a Refer a Friend program. We're a new start-up company and have tried other apps, but didn't receive much support. Each time I reach out, the support at ReferralCandy has been great. Karen helped today and was very responsive and helpful. Thanks for all your support! Ann H.

Thanks Lorraine for the great help. Quick to reply and had great examples and ways to guide me through the referral candy app as we snuffed out some fraudsters!

I have had fabulous support operating this app-- the help I got was easy to access and extremely helpful, Derek B was the best!

Karen was great! Very quick in her response. We found the issue and figured out what happened so it doesn't happen again.

Seems straightforward so far (we've only had it a week) - clear dashboard with easy to read metrics - customer service got back to me within 20 min on a question in chat, thanks for the help Jon!